Our family spent a lot of money having a house built by Basso. Contract management by Basso was minimal- had to watch everything like a hawk. After moving in, as expected there were details to be fixed. One of the major details that arose after only 3 months of occupation was a concerning amount of mold growing in the ceiling corner of our daughter's bedroom. When inspection was requested by Basso they blamed us for creating a humid environment and did not check the attic, leading us to check the attic. A large portion of insulation was missing from over the area the mold was growing. After my significant other's frustration was communicated in a heated email about what we considered the last straw in terms of poor management, Josh Basso, the owner's response was "Fuck off" written via an email directly to us as customers read more