Remember Me Roofing was hired by our neighbour. They needed access to our driveway and agreed to…read morepay for parking at the lot up the street before they started the work. They did not do that. Instead, they draped our cars in tarps and started to work overhead. When we met with Jesse and Jordan, they assured us they would clean up after the work was completed and do a magnetic sweep for nails. Again, no follow through on promises. We inspected our driveway after they finished today and picked up 60 roofing nails plus spikes and other debris.

0 stars for mgmt, 3 stars for workmanship. We were told face to face by the sales manager they…read morenever use subcontractors. They botched up our hip roof and it was hard to resolve. They'll tell you otherwise but after we did months of research and were paying a premium do you think given a choice between the 'in-house' or 'subcontracted' crew, we would opt for subs? We most certainly did ask and were told we were getting their in house crew. We know that once work is handed to a 3rd party, quality control is lost. We had lower offers for the same roof install yet we wanted the Silver Pledge warranty. They responded to my last review with '..Our project manager was met with 'I can go from nice to b---h in a second and I'm already at B---h''. If they share that again, I'll provide context: I started the day happy, baked a cake just for the crew, yet when we caught them cutting our deck protection off at the hips, it went down hill. The crew insisted they never overlapped the water barrier at the hip and were unfazed by my concern. When we spoke to the project manager onsite I demanded to see the error and fix acknowledged in writing. Yes, I recall saying 'I can go from zero to b---h in 2.5 seconds'. My frustration was not all directed at the crew as they were polite and hard working yet ignorant to some basic installation standards. They will tell you that 'the team was properly trained' as they have repeated so many times. Yet please see the pictures and compare. G A F publishes instructions and videos on U tube that show this clearly. They did not follow these steps and had to fix it by peeling back shingles, then layer on unsealed leak barrier on the hips. Then we saw they accidentally sliced this barrier in 2 areas. My husband then took a closer look and found that the drip edge was missing in large parts at all 4 corners. Exposed wood and gaps big enough for small animals. The forman told him they were not concerned with animals getting into the roof, only water. We demanded them to be fixed and the team did a good job of patching them. The forman boasted about how fast they were so my husband had to explain to him that quality was the most important aspect. We let them finish our skillion and gable roofs the next day. We do most renos ourselves and have done 2 roofs ourselves, the work there was good. However the hip roof protects our century home and instead of stepping up RMR insisted it is was properly installed and wanted full payment. After many emails and calls and after we sent in a legal Notice of Non-Payment with demands to repair the hips, then finally they agreed to send an in-house team. G A F said they will honor the warranty and the in-house crew did a great job of pulling off all the cap shingles, laying down leak barrier and recapped them. Now we have some peace of mind. They claimed to be committed to our satisfaction, yet they did not demonstrate this. The poor treatment has served to solidify the reasons why I need to share this. I would rather have written words of praise. I wish our experience was a great as some that I see posted here but it was not. I can say the team did a great job of cleaning up and were polite. We have our warranty, for what it's worth. I will always remember is the sales manager's dishonesty, the sloppy work and how hard we had to fight for repairs. If they're transparent in using subs they won't hesitate to provide this in the contract and provide the liability insurance, business info and workmen's' safety ins. for the sub's co. You have a right to this. Please remember no matter who you hire; Get everything in writing, use a recorder when speaking to sales, know the basics and be present during installation

Doug and his team at TEC do a great job for our renovation projects, friendly and receptive to any…read morecomplaints or issues.

We hired Kahl Construction to renovate the main floor of our bungalow. They exceeded our…read moreexpectations in every way. They helped us a achieve our vision and provided sound design advice throughout the renovation. Kahl Construction was professional, knowledgeable, punctual and their work speaks for itself. I plan on hiring them again for future home renovations

Over the past month and half the JBC team has been working renovating my basement and all I can say…read moreis Wow what amazing job. The JBC team provided me with a 3D design of how the basement will look when everything is done and they did just that. The project started on time and finished on time, the crew were very professional and easy to work with.

While we don't often post reviews online about personal projects or providers we work with, we're…read moremaking an exception here as we believe that more people need to hear about the incredible work done by Oakwood, Design Candy and their related teams. I cannot possibly stress how much of a difference having the right partner to work with for a renovation can make an impact. First off, when Steph and I bought our first home together it was a stressful process as I believe it is true for any first-time home buyers. There is so much going on between mortgages, moving, inspections, work and balancing all of it, just that process alone can be a nightmare. Add to that the rather ambitious idea that we wanted to renovate some key elements of the house /before/ we moved in so that we didn't have to try and balance living and renovations at the same time. Enter: Oakwood. We've had a great relationship with them for a long time (They previously renovated Iversoft's newest office) and we have always visited their design centre just off of trim road in Orléans with envy. When we bought a place down the street from their design centre, they were a natural choice for a partner. We were working with a close friend on the design and inspiration for our planned renovation and Oakwood's team was absolutely amazing at working with us. They were able to provide their own recommendations and design insight while working within the vision Design Candy had presented and, unbelievably were willing to work with the insane timeline we'd set for ourselves (a little over 4 weeks!) Start to finish. Let me also say right now, EVERY single person we spoke to going into this renovation told us that renovations run over time and over budget and no amount of praise for Oakwood or belief in their process and teams was going to change that. (Spoilers: They NAILED the timeline!) The Job: Completely demo and renovate Kitchen Upgrade home electrical service from 100A to 200A Sand and refinish ALL hardwood in the house Disassemble, sand, refinish the main staircase and replace all wood spindles with new metal ones Update most major lighting fixtures Repaint the entire house Timeline: 4.5 Weeks until we moved in (Start to finish) Conclusion Since the renovation work was completed and as we've settled into our new home I have not yet missed an opportunity to talk about how great an experience working with Candace, Sharon, John, Marc and the entire Oakwood and Design Candy teams were. When you're dealing with a world of chaos in a renovation where every timeline is dependant on another, suppliers and work can so easily be tripped up by simple mistakes or oversights, Oakwood stands head and shoulders above any other company we've ever spoken to. They have detailed reporting and processes to keep owners involved in every step of the process while also giving a ton of confidence that everything is happening just the way it is supposed to. They easily adapt when the unexpected happens and were proactive in helping manage our expectations and mitigate our stress throughout. This was easily the largest personal project either of us has ever taken on and overseen as customers and we cannot speak highly enough of the professionalism, results, and efficiency in which everything was delivered. We're looking forward to our next project with the Oakwood team and are happy to act as a reference so others can avoid the renovations headaches and nightmares we've heard so much about from other companies and contractors! ~Graeme & Steph https://medium.com/@graemebarlow/our-oakwood-design-candy-experience-49ee04206eb4

My husband and I met with Oakwood's President/CEO, John Liptak, to explore the possibility of…read moreacquiring Oakwood's services to build our new home. Not only is John friendly and professional, but he is extremely knowledgeable in every step and detail required to build a high quality custom home. He gave us a tour of the facility and introduced us to team members. His confidence in the quality of Oakwood homes and his team is evident and his honesty about pricing and add-ons was also much appreciated.

Terrible experience. The company is really bad at writing…read moreestimates, and left huge holes in my roofing. They ignored issues, didn't inform me of them. and later told me they had written them down but told me nothing about the issues. In the end, the work I paid them to do was not even the work my roof actually needed. Do not trust them to tell you what is going on with your roof. If you can't go up there and look at it yourself, do not trust them to do it. They claimed they were sending a building inspector after the job, but never did. They claimed they took photos of the work after it was done, but never showed it to me. I could never see a final report. They left the eaves full of debris, and left packaging and roofing material wrapping on my roof, which blew off. It's like they just skipped the last day of work where you would clean up and collect your materials? They left tools up there, and parts from a nail gun around my yard, along with some bungee cord. Very bizarre. Very dangerous. My follow-up with the company was not helpful. The customer service is not good. I had to pay another roofing company an additional $2000 to complete the job. All the roofing is subcontracted out and the main company owner has no idea what is happening out on the job sites. If you get a bad team doing your job, you're just out of luck. No accountability from the company.

Very satisfied customer. Sent them an email on Saturday, January 2nd, not expecting an answer…read morebefore they returned to the office on the 4th, but got an email response on the Sunday, even when their office was closed for the weekend. They sent someone to come and check on Monday, and right away he went on the roof, took pictures and came knocking on my door to show me that some shingles were missing. He went to the store right away to go match my shingles and came back to fix the issue right away. Thank you so much for the quick and friendly service. I know who I will be calling when I need to replace my whole roof - Rancourt Roofing for sure - without a doubt. Sue Séguin