10 mile and Haggerty Location:
If I could rate it zeros stars, I would. There are a handful of people who work there that are great but the one middle eastern man who was around 50, is the rudest, meanest, most lazy man I have ever met. From the start he had an attitude with my fiance and myself. First, I was told a week prior that my favorite ice cream would be in on Tuesday. So I go in and don't see it. The man doesn't even look just says "No." That sucks but it's not a big deal. So then I proceed to order my dad's ice cream and after he gets the scoops I forgot my dad wanted it sundae style so I tell the man the toppings and he gets an attitude and says "No. I used this scooper for ice cream not this little one. No sundae. I charge you extra for toppings." I say Okay and he then almost yells "I am charging you 2 times for your toppings!" Uh, fine. If I already said okay I don't see what the point is to get an attitude over toppings. There is no one else in the store, it's not like the man was in a hurry. This really annoyed me but I let it go and decided to order my shake. It is an odd shake but one that i've been ordering for over 7 years since I was pregnant with my daughter. When I told him the 3 ice creams for the shake, the man says "No. I do one flavor or two. Not 3!" I just ordered the same shake the prior week. And a few times before at this exact location. Please note, I've been ordering it for 7 years. I have never once had a problem. At this time I decided it was best to leave before I said something I would regret. I handed my fiance money and said I can't and wont do this and went outside. I cried in the parking lot. And not because of the lack of ice cream but because of the man inside. I have never been treated so awful before! I'm usually a very bubbly social person. I gave this man no reason for his actions! If we weren't bringing back ice cream for our daughter and my father we would've just left and said forget it about the ice cream. I am absolutely disgusted by this man's service. Let me restate there are a couple great employees I have met and are great. And they have a decent selection of ice cream. If you go here steer clear of the man I mentioned though. He is the worst! read more