Service is very slow, even on a slow day. The lady that took my order through the intercom was not polite. I debated on canceling the order and just leaving. I should have done that and gone to Dairy Queen access the street. There was only one car in front of me but I waited over 10 mins. I ordered a one scoop of butter pecan in a sugar cone. I gave a $5 bill. She then asked me how much I should get back.. shouldn't she be telling me what I owe and how much I will get back? She held the cone this whole time, by the time she gave me the cone is was melting. No napkins were given, and the cone was broken. Let's not even talk about the crappy scoop of ice cream given! It was not even in a ball shape, it was flat and odd. She then asked me for another $1 because she did not have enough change since it would be 83 cents. I don't even know why I gave the $1 (at this point she was still holding the cone) I have her one. She gave me the ice cream. Then fumbled around for a few mins and gave me back $2. Saying it would have been $2 anyway.. like your change. So I'm confused. I gave $6 and got back $2. For one scoop of ice cream. Also, as I was driving off.. the ice cream.. complete freezer burn. Chunks of ice sticking out of It. Someone please bring back Cool Jacks. I did not appreciate the attitude. read more