As a native San Diegan I had never heard of Michoacán style ice cream. I have heard of Tepotzlan…read morestyle and wondered if it might be similar. Today my husband and I walked into La Reina de Michoacán to try it out. I'm so happy that we did. The ice cream is DELICIOUS! I had a scoop of the Cajeta and my husband tried the Gansito. So good. The lady who waited on us was extremely friendly and even helped me with the pronunciation of Fresa LOL. The store is super cute. I would definitely come back to La Reina de Michoacán whenever I'm in El Paso!

This was my first time trying a Mexican style ice cream shop. I thought it was pretty good and…read morerefreshing. I ordered the fresas con crema with cheesecake bites. I think I should have refrained from the cheesecake pieces being added to it. The inside was okay and appeared clean. The waitress seemed friendly.

The restaurant went well above and beyond to fix the issue we had so I have revised my rating. I…read morewas genuinely impressed with how their manager responded and I appreciated their efforts. My wife and I were hoping to enjoy a nice yogurt for our anniversary earlier this week. Unfortunately we were really let down by the staff working there on Monday. It looked like they had forgotten to setup their cash drawers when they opened and they didn't realize this until we stepped up with our yogurts. The gentleman who tried to ring us up couldn't figure out what was wrong so he ran to the back after barely muttering something about a problem with the registers. After a while I went to the employee's only door and knocked until a different employee finally came to the door and assured me that the registers would be up and running in "three minutes". Well 5+ minutes later my wife was fed up with waiting, our yogurt had spent 15 min or so melting on the counter and I couldn't get anyone's attention to ask if they might comp us our partially melted yogurt. After waiting another few minutes and knocking on the employee door repeatedly we just weren't in the mood for yogurt any more so we abandoned our yogurt creations at the unmanned counter. I couldn't quite believe that no employee could be bothered to man the store while they were dealing with the register issues. I was very disappointed by the treatment we received and I was quite frankly shocked that both employees who were working needed to be in the back ignoring customers in order to fix their register issues. It will be a while before we go back to this Menchie's since they also had about 1/3 of their machines out of order so the selection was significantly less fun than it usually is. All in all it was a very disappointing visit. If I could I would give them 0 stars...

Wow, what customer service! After I contacted memchies regarding the 3/14 incident, we received a…read morecall from the manager asking about what happened. She made it right, I have to say!

I came in due to the boba teas! Not very impressed with my milk tea boba drink. The flavor was…read moremore milk and sugar, no distinct milk tea taste. My husband got the horchata baba tea drink and it tasted exactly like mine. No distinct horchata flavor either. The black bobas tasted like maple syrup and were mushy. I will not come back here for the drinks but would like to try their crepes next time. The customer service was good, the place was clean, and we received our items very quickly. Maybe more staff training to perfect the drinks?

My family and I tried to visit last night, but we were told they were no longer taking orders,…read moredespite the posted closing time being 9:30 p.m. The family ahead of us was turned away as well, and while we stood outside, we watched several other families receive the same response. If orders stop being accepted more than 30 minutes before closing, the posted hours should reflect that or a last-order time should be clearly communicated. I understand that many of the employees are young and appreciate that they are given the opportunity to work. However, the staff we encountered were rude and unprofessional, which made an already frustrating situation even more disappointing. Unfortunately, this was not a positive experience.

Another must when we are In town. Can't skip the Elotes and aguas frescas…read more I find the aguas less sweet than other places but that's a good thing in my opinion, my kids... not so much. My daughter absolutely loves their churros. Will definitely be back here when in town

Great service and the churros are fantastic! Definitely need to try if you ever stop by 10/10 get…read moreone filled with cream and one empty

Even though it was very busy on a Sunday afternoon and ANGEL was there working by himself. He…read moregreeted every customer with a smile, and handled every order with a very positive attitude. ANGEL even waved and said goodbye to my family as we left, even though he had a huge line awaiting him. ANGEL definitely deserves praise and recognition.

The horchata boba smells and tastes like farts in a drink…read more Horchata drink tastes and smells like a toilet water after a mass poop sesh. Might as well eat my turds than drink this crap. The worker seems to hate her job. - Never go here or risk having diarrhea on the toilet.

5 Star for Christian, the young gentleman that works there. Greet customer service and hospitality…read more Didn't even complain or show signs of annoyance when I was asking to sample over 6 different flavors. Overall Haagen-Dazs ice cream is always going to be delicious but what makes it taste better is the kind hospitality and service you get with it. Not everyone's going to be like that but you need those kind of helpers at your place especially if you're looking for more than an experience.

Excellent service and great ice cream as always! There were 6 of us and we were all happyread more

Such a cute little spot in a strip of businesses! Unfortunately there is a lot of construction in…read morethe area making it a bit of a challenge to get to, but plenty of parking in the little strip mall area they are in! The guy working was super friendly and fun to talk to while he made my coffee and heated up my breakfast sandwich. I'd go back just for the vibes! The coffee was great; I had the brown sugar latte. I also had the breakfast sandwich - I do hope they will look at other options because the sandwich was the Jimmy Dean breakfast croissant. I am glad it was toasted and not just microwaved, but some fresher breakfast options would be nice! It'll be nice to see what other options are coming like the sign suggests! If you're in the area and want to try a local coffee spot, I recommend this location! Hope they get more Yelp reviews. They use/promote google reviews more though!

Maybe the real service was the friends we made along the way…read more There was a lady who "worked" here, but essentially just hid in the back the whole time. I waited a few minutes and then she came out and took my order. The coffee and croissant was okay, but nothing special. It was a premade chocolate croissant she microwaved and a Spanish latte. She then proceeded to go back to hiding in the back. A few customers came in and waited to be served, then left. I was the only person sitting in the front so someone even asked me if I worked here, to which I said "the employee is in the back." The decoration and interior was very pretty, it's a shame not a lot of people enjoyed it because they left before they could be served.

Great customer service and consistent product! This is the best fro-yo in town - too bad it is only…read morein the airport! I got in after two flights and was craving yogurt. There was a woman sweeping around the dining seating area and I asked her if she knew if Red Mango was still open - she eagerly replied yes that she would help me right away! I knew what I wanted to order as soon as I saw the daily flavor offerings - hazelnut! In no time at all I was enjoying my fro-yo on my walk to baggage claim. I hope this Red Mango stays here forever - they are the best at fro-yo!

I have always enjoyed their smoothies. They have fresh fruit and use Stevia for sweetener. If you…read morecan't do dairy, they have soy. My server today was friendly, pleasant, and patient. She was quick to inform me that smoothies cannot be brought through security. Very nice of her to save me an expensive and frustrating mistake. Great addition to this airport!!

So... if there's ever a time when you're like... I need to treat myself to something incredibly…read moreunhealthy and delicious, then come here. If you're ever feeling a little down and need a sugar pick me up... come here. If you're pregnant or PMSing and your hormones are going crazy for cravings...come here!!! If it's hot outside and you wanna cool down without getting wet... come here! If you've been dieting for like...ever and you want to cheat... come here!!! If you need a place to sit down and enjoy your treat, don't come here just take it to go lol. There's hardly anywhere to sit. Ok ok... I'm done. I was away from Texas for awhile and everything on their menu was nonexistent where I lived before so I get so excited about places like this. Try it out.

Social Ice is a cool little spot when you're in the mood for shaved ice. I just wished I wasn't in…read morethe mood for ice cream. There was a wide variety of flavors and a fun game you can play with your friends.