Who doesn't love the nostalgia of bashing Robbins. We didn't come often as kids, but when my dad would take us for ice cream, 31 flavors was where we headed. read more

Baskin-Robbins - Mint choco chip and rocky road in a waffle cone - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

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I was so excited for this ice cream cake, and they did a beautiful job. The cake decorator was very kind - I called a half dozen times trying to figure out when I wanted to pick it up. My daughter and our family absolutely loved the cake. It was delicious! We called a week in advance to order and it was ready when we arrived for pick up. read more

Baskin-Robbins - A beautiful Cookies & Cream Ice Cream with White Cake and Buttercream Tiered Unicorn Ice Cream cake in Pink and Purple. - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

Got a mint chocalate chip shake told the girl make it thick usually no one gets it right but she sure did i loved my shake

Me and the kids went to grab some ice cream from BR! Seems like these are all closing but I'm happy the one on Florida and Sherwood is still open. Growing up me and my family used to come here all the time. It still looks the same with small tables to sit at. Has a freezer section for ice cream cakes and quarts to go. Since it was the 31st of the month ice cream cones were $1.70..but they used to be $1.31 for the 31 flavors promo. We each got 2 scoops of our favorite ice cream (mine is chocolate and baseball nut). The customer service was fast but not friendly at all. The kids enjoyed their treat and seeing as this is the nearest BR to us we will be back. read more

Baskin-Robbins - Baseball Nut - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

Got there. Lights in and employees inside. Store hours say until 9pm but they won't allow customers to come in and order and leave? Piss poor. Rude. Oh but they let the door dash people in ! read more

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I went to pick up our ice cream cake that cost over $100, got there at 11 AM, they open at 11AM the door was locked, waited about 5 minutes, this lady drives up with a kid, did not speak to me as I'm standing by the door I say hello and she proceeds to slam and lock the door in my face. A minute or so later this little boy comes to the door and says I can come in. She asked me what I wanted, not can I help you, but what I wanted. I informed her I was here to pick up my order, she proceeds to have the nastiest attitude I've ever encountered in an employee and tells me it's over there. OMG what kind of world are we living in? I will NEVER, EVER buy from this location again. Poor, poor job Baskin Robbins, I know it's a hiring shortage but this is ridculoous. read more

Second attempt to use a T-Mobile Tuesday's e-gift card; this time for $4 off. Again, the QR reader is not functioning at this location. Ridiculous! That's $2 + $4 I have not been able to redeem using the T-Mobile Tuesdays app here. Any other location works fine. Speaking with Aria? (Ast. Manger) today she wasn't able to resolve the issue. Guess I have to call back for Gina the manager. I'm completing the Baskin-Robbins survey from the receipt as well. read more

NEVER have ice or the mix for the cappuccino blasts. I've been to this location on several occasions and it's always one of the two items they don't have. read more

Participated in t-mobile Tuesday buy one get one .99 and it really paid off. Friendly staff and good ice cream read more

Baskin-Robbins - Reese's and mint chocolate-- what could be better... - Ice Cream & Frozen Yogurt Near Me - Baton Rouge, Louisiana

Need to update online hours just drove from Denham because it says online open until 10:00 p.m and on the door. Im here 9:01 p.m they are closed read more

I went to the Sherwood & Florida location to pick up a quick treat for my daughter. There were a total of 3 of us that walked to to the door. It was locked so we stood there for a minute. There were 2 employees at the counter, one sitting, one standing. The one sitting looked at us, rolled her eyes and continued doing whatever she was doing. I guess when she saw we were not going to leave at her coworker and said "why the f+*ck they still standing there?" My aunt knocked on the door and said "it's only 7:45, the sign says you close at 9" the associate yells back "IT'S OPEN!" So when we all came the associate begins to rudely explain that the door was locked for a reason bit that the door was immediately unlocked when we walked up at that point all three of us told her that (my aunt) pulled on the door 3x and it was definitely locked. She then begins to tell at us saying she didn't appreciate how she was talked to through the door. My aunt tells her she was speaking loudly through the door so she could be heard, but to be rude. However, the associate never knew that we all heard her nasty remark about us still standing at the door. But this time 3 more people knocked on the door, the other associate quickly buzzed them in. We asked the associate who was being rude her name,which she refused to give. As web were leaving,I told her that being respectful and cordial is always in order. She begins to once again, raise her voice about how she said what she said etc.. at this, my aunt says she will be talking to her manager. The associate says "I don't care, I don't need this job!" When we get to the door I reply "Can you believe this rude service?!" My aunt replies "Absolute stupidity." The associate yells to us as the door closes "Bitch, I'm not stupid!" There were 4 other customers in the store as she's yelling this. I'm appalled at the poor customer service from the beginning to end. There's no way a person should be working on an establishment dealing with people with that type of attitude, now if we had been rude,disrespectful, and ugly to her,I wouldn't even be concerned and wouldn't write a review, however since this was not the case Baskin Robbins should know that they have a rude customer service deficient employee, who obviously made even her coworker EXTREMELY uncomfortable by her behavior. read more

I recently ordered and purchased an icecream cake from here by visiting the store instead of online ordering so I can actually see the sizes they offer. The lady there was very nice and helpful. To have a customized cake, your order must be placed at least 24hours ahead of time. She said that it is better to come to the store instead of using their online ordering system because it is more efficient talking face to face. They even offer cake styles that were not even on the website. I order a cookies and cream ice-cream with a vanilla cake that was a 9in round cake 2 days in advanced. She told me to pick it up after 11am and it costed me $40. It was money well spent because the cake was delicious, the icecream was perfectly creamy and not too frozen. The lady that worked there even let me sample some icecreams flavors there to make sure if I wanted another flavor for the cake. I would say that was an excellent service. However you do not get any sort of plastic knife or plates when you purchase a cake. Also they do NOT sell candles. I will be coming here again when I need an icecream cake. read more

Yummy ice cream. Flavors are good and texture is creamy. They usually have quarts 2 for $8. Location on Lee Drive has the best staff. Staff at other locations can be dry. But 5 stars simply for great ice cream. read more