The staff were very friendly, and the boats were…read morewell-maintained and clean. We were able to create fun memories with our family and friends.

We always have a lovely time w our Pacific Electric Boat Rentals. The staff is so friendly-- Brad…read moreis great!--and getting us off and running is a breeze. Its always a highlight for our visiting friends and family to while the time away in a Duffy in the harbor.

We had a wonderful experience with Paradiso Yacht Charters! From start to finish, everything was…read moreexceptionally well organized and exceeded our expectations. The Paradiso team, especially Kathi and Chacha, did an amazing job helping us plan and coordinate our event. Everything went exactly as described, with no unexpected surprises, which made the entire planning process smooth and stress-free. The catering was fantastic as well. Chef Tom made it very easy to coordinate the menu, and having Chef Teddy with us during the event gave everyone added confidence that everything and everyone would be satisfied. The food and service were both excellent. On the day of the event, Captain Noah and Captain Joe did a tremendous job ensuring that we stayed on schedule while keeping everyone safe and comfortable throughout the entire trip. Their professionalism and attention to detail really made a difference. Overall, we couldn't have asked for a better experience. The entire Paradiso team went above and beyond to make our event enjoyable, seamless, and memorable. We would highly recommend Paradiso Yacht Charters to anyone looking to plan a special event on the water! A special thank you to Captain Noah for making the ceremony especially meaningful. He took the time to get to know the departed and incorporated thoughtful personal touches that made the experience even more heartfelt and memorable. His compassion, attention to detail, and genuine care truly helped make the ceremony a beautiful tribute. Sincerely, Norman P. Goco

After doing extensive research found the Paradiso Yacht for my 50th birthday. The service with…read moreTanya was easy and professional. It did take a bit to get the premium bar menu to review - and I really wanted good champagne on the yacht to be served all night long, but they only had prosecco and we weren't able to work together to order nice bottles ahead of time. There was a 2 bottle maximum that was allowed to be brought on board with a $35 corkage - but they allowed me a few more bottles on board which was nice. But would have been nice to know ahead of time vs the day before. I wouldn't say anyone went above and beyond - but service was professional, courteous. Drinks for the premium bar were definitely on par with CA prices. They provided a list of caterers and for my milestone where I wanted French food - recommended Tom's Catering. He has been doing food on board for 20+ years and the food was PHENOMENAL. Guests devoured the food and everything was absolutely delicious. Boat has 3 levels and was able to fit the party nicely. The main floor had the bar and upstairs is where we played games. all in all - everyone had a lovely time, nobody got sea sick.

We had the BEST time on the double decker pontoon boat for Mother's Day. The boat was spotless and…read moreseemed brand new. Even had a restroom on it which was a lovely surprise. Small bar sink to use as well with some countertop space which was nice. Captain Brian was AWESOME. He was professional, friendly, helpful and accommodating. We will definitely be doing this again and requesting Captain Brian. The teens in our group used the slide and the boat was comfortable and spacious. Great service and a very fun time! I don't think we can rent a Duffy again!!

The whole day was perfect clean ocean breeze…read more The crew and support team where great Fun, clean and the cute pink boat added to the celebration decor. Was cute and fun.

We had the BEST time cruising Newport Harbor with Duffy Electric Boats! The whole experience was so…read moreeasy, fun, and such a perfect way to spend the day on the water. The boat was clean, comfortable, and had plenty of room for our group, snacks, and drinks! The Newport Harbor views were absolutely gorgeous, especially around sunset. Whether you're celebrating something special, planning a date, or just looking for a fun day with friends or family, this is such a great experience. We're already talking about when we can come back for another Duffy day! Highly recommend!

After leaving a review and a voicemail regarding my customer service concern, I received a phone…read morecall from Brianna who is managing the employees at Duffy rental. She was incredibly kind and helpful. She acknowledged my concerns, validated how I felt about the experience, and assured me that improved staff training would take place so that these kinds of interactions are eliminated in the future. Brianna restored my faith in Duffy rentals, but I still would not go back if Shirley is the face of the company at the boat dock. I was disappointed with how she handled a conflict during our experience. Rather than remaining calm, listening to the concern, and working toward a reasonable solution, the interaction felt unnecessarily confrontational and poorly managed. I understand that difficult situations can arise in any customer-facing business, but employees--particularly those placed in positions where they are expected to resolve problems--should have the training and professionalism to de-escalate conflict rather than contribute to it. My concern isn't that there was a disagreement; disagreements happen. It was the way the situation was handled. Better communication, maturity, and conflict-resolution training would have made a significant difference in our experience. But, again... thank you to Brianna for taking my call on a weekend.

I was really disappointed by the customer service. Although this is one of the cheapest Duffy…read morerental options in the area, I'd gladly pay more to go elsewhere for a better experience. We arrived a little early for our Sunday afternoon reservation (9/13/26). No one was in the office, and the provided phone number went unanswered, so we waited outside. While chasing my toddler around, other groups came in and were helped, but the male employee behind the desk didn't acknowledge me for 8-10 minutes. When I finally asked if I could check in, he seemed annoyed and simply handed me a clipboard without any explanation. When I asked what I was supposed to do next, he said, "Just go to the dock." I asked if there was a sign or someone there to help us, and he replied, "You'll know where." I found the entire interaction unnecessarily unhelpful and honestly felt a little silly for not knowing where to go. Later, I saw the same employee sitting in the office with his feet up on the desk and on his phone, which unfortunately painted a pretty clear picture of the level of attentiveness we experienced. For a $200 rental, I'd expect at minimum to be greeted, given basic instructions, and directed to the dock. The rental may be affordable, but the customer service left a lot to be desired.

Such a great experience with Electric Boat Rental! We brought along a sushi platter and pastries…read moreand spent the most relaxing afternoon out on the water. The whole process was super seamless--check-in was easy and we were cruising in no time. We really appreciated how dog-friendly they are, which made it even more enjoyable for us. The boats are beautiful too--very clean, modern, and clearly well taken care of. Definitely recommend for a fun, easy, and memorable day! We also posted a reel about it on instagram @maltipoo.kona

Ryan was absolutely fantastic! From the moment I booked until the end of our trip, his…read morecommunication was outstanding. He answered all of my questions throughout the week, texted us before our arrival with clear parking instructions, and made the entire experience stress-free. He was friendly, professional, and made us feel welcome, even giving us access to the restrooms and letting us choose how we wanted to spend our boat ride. The boat was clean, the ride was fun and safe, and every one of my guests had an amazing time. In a time when many companies disappear after you book, Ryan stayed in touch and made sure everything went smoothly. I truly appreciated his professionalism and would absolutely book with him again. Highly recommend!

Really fun idea if you want to check out Newport. Great pricing, friendly staff, easy check in…read moreprocess & fun 2 hours. We brought our own drinks & pizza too -- not to mention tiki theme!

Great place to rent a boat. The staff did a nice job as well. We have used them now for years.read more

With the Groupon rate you can't go wrong…read more Come early and look for street parking if you're not in a time crunch. From there the signs are helpful as to where to check-in and complete your waivers ahead of time. The boats are really nice and it's a really nice outing for a group of 12 or less. I didn't realize the Newport Harbor was as big as it is. The electric boat is easy to drive and note the map is much smaller than the actual size. Workers were helpful and we'll definitely plan a return visit!

Dustin is the Best Captain!…read more We had an absolutely incredible time! Dustin was right on time, professional, friendly, and extremely attentive to everyone in our group from start to finish. Dustin went above and beyond to make sure we had an unforgettable day. He even found whales for us out in the ocean, which was such an amazing experience! Afterward, he got us set up in the bay with paddle boards, a lily pad, and goggles so everyone could get in the water and enjoy themselves. If you're looking for a captain who genuinely cares about making sure everyone has an amazing experience, ask for Dustin. 10/10 experience and easily 5 stars. We will absolutely book with him again!

This was the best experience I've had out on the water. Perfect for a birthday or other celebration…read morewith a small group. We saw tons of dolphins, sea lions, and a whale and we were super close. I said "wow!" the most I ever have in my life during this excursion. Dustin was super accommodating and knowledgeable. Thank you for such a memorable time with my friends.

I had a great of 45 on the Fun Zone Boat Tour and we had a fantastic time. It was such a fun…read moreand relaxing way to see Newport Bay and learn more about the area. We were able to see sea lions in their natural environment, which was definitely a highlight of the tour. We also enjoyed the narrated cruise through Newport Bay and seeing the beautiful homes of the rich and famous, including some of the celebrity homes we've seen in the media. The crew was friendly, knowledgeable, and very informative, making the entire experience enjoyable for our group. It was a wonderful outing, and everyone had a great time! Highly recommend the Fun Zone Sea Lion Tour for a fun experience on the water!

The Captain and staff were dog friendly and excellent customer service! My dog Cooper and I went…read moreon our first sea lions boat tour together and it was lots of fun with great weather! Thank You and looking forward to going on another boat tour soon!

A Wonderful Birthday Celebration on the Water!…read more What an amazing experience with Newport Fun Tours & Rentals! I booked a pontoon boat to celebrate my birthday with six of my friends, and we had an absolutely wonderful time from beginning to end! With all the weather concerns surrounding Newport Beach that weekend, I was a little worried about our outing. However, the staff went above and beyond to reassure me that conditions in the marina were fine. They even took the time to send me personal text messages with updates, which I truly appreciated. That was excellent customer service! We rented a pontoon boat that accommodated up to 12 people, and our group of seven had plenty of room to relax, enjoy ourselves, and celebrate. Although we experienced a little sprinkling, the canopy kept us covered and comfortable. The boat's sound system was excellent, and we enjoyed playing our favorite music as we cruised through the beautiful marina. Our captain, James, was fantastic! He was friendly, professional, and made our experience even more enjoyable. I had prepared special snack boxes for everyone, including James, and he was so appreciative of the gesture. One of the highlights was seeing sea lions relaxing along the waterfront! What a special treat! Everything came together beautifully, and I couldn't have asked for a better way to celebrate my birthday. I highly recommend Newport Fun Tours & Rentals, whether you're celebrating a birthday, anniversary, another special occasion, or simply want to enjoy a relaxing day on the water with family and friends. Thank you, Newport Fun Tours and Captain James, for helping make my birthday such a memorable experience! I would definitely book with you again!

Such a fun experience!! We rented a Duffy for a girls' day and had the BEST time. The whole process…read morewas super easy, the staff was friendly and helpful, and the boat was clean and perfect for our group. Cruising around Newport Harbor with the girls was definitely the highlight of our day. Everything went smoothly from check-in to getting us out on the water, and we never felt rushed or confused. Such a cute idea for a girls' day, birthday, celebration, or honestly just because. We had an amazing time and will definitely be booking with Newport Fun Tours again! 10/10 recommend!