Great customer service, I found them, contacted and made an appointment through yelp; tints were done within the time frame I was told. I will definitely be back. read more

I am leaving no stars. What they did today was very unprofessional and I will raise the issue until I'm refunded the entire $74.90 for my charge today. The Lifetime warranty I had from 2008 was not respected. They were bothered and went as far to charge me for work that was guaranteed by the lifetime warranty it had. Stay away. This is a business that I can only say based on this experience don't provide what they offer and that is a fraudulent lifetime warranty. I say fraudulent because no where on there does it say subject to fees or charges on a case by case basis. On the phone I called several times leading up to this stating my tints had turned purple. They said not a problem if I had the original receipt they would recognize it and do the work at no cost because it's under lifetime warranty. As a matter of fact I spoke to Mike he said this on Friday oct 7 2016 and today I was charged for the film that should have BY POLICY AND WARRANTY been covered by BASICSOUND. Before getting anything done here remember warranty is up to the owner Mohammad's discretion. If your tints turns purple over time the warranty doesn't cover it. I'm telling you this because they don't. If anything they'd make you believe it would be covered. Now you know. If anyone wants to reach me about this or if they want to resolve it they can call me read more

Today I had the best experience at Basic Sound! It's so hard to find a trustworthy and genuine place in Miami to do business with, and Basic Sound is where you must go if you're needing this type of work done on your car. I arrived at the shop at 10am when they opened. Mohamad greeted me immediately when I walked in the door. He took at look at my current sound system, then walked me through my options as to what I could install for a new stereo and speaker system. He quoted me a price, and they immediately got to work on my car. Within 45mins they were finished, and I was in my car driving away. Thanks so much! read more

These guys are great. I went to get my tints done early morning on a week day and found that they had been broken into. The place was cleaned out. Door pried open, display cases shattered, expensive amps, and radios stolen The cops were still there when I arrived, but the owner still took the time to talk to me and get my car in the shop. I had definitely expected to be turned away, but even through the chaos they were going through, they helped me out. The actual work done on my car was great. I have had a couple cars tinted now(not here), but I must say the work was impressive. There was no bubbles, no dirt caught between the glass and tint, and I have a lifetime warranty. Great experience. read more

Wrote to quote the service to have a head unit purchased from a third party replaced and a broken rearview camera also replaced. Normally not an easy task as most shops do not like to install customer purchased stuff as it lowers their profit (I myself tried two others in the area and they refused to do it). Mike, the manager, answer my message with a very reasonable ballpark quote, and we set up the date and time for the service. I went to the shop on the date we agreed and left the car around 10AM. By 1PM I got a call letting me know that the car was ready so I went to pick it up and yes, the service was done correctly and all directions given were followed. The estimate given by email was honored without any ifs and up till now, all is working great. To my surprise, a week passed and I got a call from Mike asking me if everything was good and if I was happy with the service. Considering that it was a small service, for a first time customer, all equipment bought elsewhere it just prompted me to write this review and to give them five stars for the way I was treated and the service done. I will, for sure, return in the future and I recommend the shop to everyone reading this. It is refreshing to know that there are, still, good and old professionalism and customer attention available. Kudos and thanks to Mike and the team for the attention and help. read more

After searching for a couple of days I decided to give this place a shot I was blown away immediately at the customer service and product knowledge they turned my idea and worked on my car as if it was their own project originally I wanted just to get a quote but once you talk to mohammad or Mike you'll end up doing everything from tints to speakers and lights. Not only was it inexpensive but they also fixed some wiring issues I had complicated trying a DIY. I definitely recommend basic sound to anyone. read more

Basic Sound - Car Stereo Installation Near Me - Miami, Florida

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Called yesterday to get pricing and set up an appointment to have my car tinted. He set me up for today at 10am and advised me many times it would take about 2 hours I said it was fine. Arrived at 10am and took in my car right away. I was driving off by 12. Excellent customer service. When I checked the car to make sure the interior wasn't dirty as a previous Yelper posted, it was perfectly clean. No complaints here. And the tints look awesome read more

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It's an uncommon sight, especially in a city with inflated prices for any kind of service, to find a business that not only deviates from the established Miami norm of price gouging. In addition, to maintain such a business practice whilst offering stellar products and services, all while having a level of customer service that's nearly extinct? I've found the pot of gold at the end of the automotive sound/modification rainbow. And it's at Basic Sound. For one thing, they responded to a generic question sent on this very application regarding a possible window tinting for my new car. Secondly, the response was swift, polite, and the estimate was not changed once I arrived. (Technically, it did, because I changed my preference. They didn't change their prices) Lastly, they not only installed my tints in just a few hours, they called me to tell me it was ready to go, and both Mohammed and Mike (I'm certain it was Mike) were personable and forthcoming with information regarding the legality of certain tinting choices. Oh yeah, and they got a repeat customer immediately- had my mother's SUV tinted the very next day. Guess I'll be coming down to Miami when it's time to upgrade my sound system as well. Fantastic place to have work done on your car. read more

This is the second car I've taken here in the last 2 years. Both times Mike has been upfront about the pricing and delivered my car in less time than what he promised. These guys are true professionals and I whole heartedly recommend anyone looking to put tints on their ride to check them out. Not only was the service top notch but the price cant be beat by even the fly-by-night installers that disappear after a few months. Basic Sound has been in the same neighborhood since I got my first car 20 years ago. Bottom line, I'd you need tints, go to basic sound. Mike, you're the man. Thank you. Alex read more

I took my truck in for a flip down monitor and a rear view mirror with LCD and rear camera. This was back in 2012. First they lost the remote for the TV and never gave me another one. Then about a month ago the TV stops working and I start seeing water in my truck so when I start looking for the leak I find that these idiots had drilled threw my roof when installing the monitor and hid it by putting a round rubber sticker on it. sinse my truck was tall I couldn't see it till it started leaking. Now my roof is all rusty and I have to have it painted and repaired. Jorge Garcia-Toledo read more

There's not many places like this left, high quality customer service matched with top of the line workmanship. I came here and the owner Mohammed or Mike work the front desk and they're both very patient and thorough in explaining everything. That's very important to me. If you're like me when you come to a specialty store, you know either little or nothing about their services- sometimes people make you feel dumb for not knowing enough but these guys take their time to make you feel comfortable and inform you properly. Prices are fairly set and the turnaround time to get your car back is fast. They work quick! I highly recommend this place. read more

Fantastic place. I needed LED headlights. They had them installed in less than 30 minutes and they charged me a very good price. The day before I had gone to another auto shop which took 2 hours of my time to tell me that they could not install new LED lights into my car. Basic Audio is my new favorite place for auto accessories. Thanks. read more

Went in for a new radio system and new HD lights, no disappoints. Amazing customer service, reasonable pricing, and most important they work fast and efficient. Couldn't ask for a better experience. read more

After so much research finally found a place to get tints for my car, for great price and customer service. Mike was really nice and took his time explaining and offering what was best. I appreciated and I'll be back to get my dad's car tinted. read more

Basic Sound - Car Stereo Installation Near Me - Miami, Florida

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Where to begin? Well, I was once a satisfied customer who would always bring in my vehicle to get any work done. The customer experience was what brought me back as the gentlemen Mike, would always be helpful. With what I experienced, I would often recommend friends and family to their shop. Why the negative review? This past week I went to get tints for my brand new 2019 Corvette. Mike once again greeted me and remembered who I was as I would always get tints with them. The tints were put on fairly quickly, but after inspecting the vehicle there were scratches by the mirror and chipped paint. Mike and the owner came out and claimed it wasn't them, that the "car is old/used" (I had the car for 3 days with only 80 miles on it), I had pictures of the car taken the day prior for proof, told me to take it back to dealership (It's not the dealerships issue), and then offered to let me inspect the cameras. I said, okay for the peace of mind let me see the camera. When doing so, they did "not know how to work the playback system" as it only showed bits and pieces of the footage. I would never return and nor will I ever recommend anyone in doing business with them. read more

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Basic sound has been around for many years so decided to give them a shot at tinting my '16 GTI. The service is great, mikes good at explaining things such as warranties and other things. The reason for my three stars is the quality if work could have been better. I paid $100 plus tax for a small 4 door car which is on the higher end, at least in my honest opinion. First impression is they need to be a little careful with the spray as all my interior panels and outside doors were dripping what ever fluid they use to install. My center cup holder had a water puddle, what the hell? Had to get home and wipe all the interior door panels and the outside of the windows. Be a bit more careful, in some spots the tint was scraped or slightly cut, not sure how as I dont install tints but maybe too much pressure with the spatula or squigy. If you're a meticulous or extra careful person let them know you don't want to have to wash your car right after. Ill see if all the bubbles leave by next week or ill have to go back. Update: Bubbles have disappeared after a really hot day and the tints look perfect. Still upset about the mess but have to add a star as its deserved. read more

Basic Sound - Tints by basic sound. - Car Stereo Installation Near Me - Miami, Florida

They were charging $175 for a car with no tints. Guess the out-of-state license plate fooled the guy that try to assist me thinking that there isn't 1,000,000 tinting places in South Florida. By the way, the "Lifetime Warranty" that they offer is only for 10 years, which really isn't "Lifetime" as they say. Good luck for anyone getting their tints here. Remember: There's a million places to stop around for in South Florida. read more

Great customer service Mike Perez was very informative on prices and pressures. The Trucks tints came out awesome. Good job

My first time here I was skeptical at first after shopping around until I was recommended to Basic Sound. I met with Mike who was very honest and reasonable with price. He helped me to fix my headlight and gave me some advice which I greatly appreciated. I highly recommend this place for any sound or lighting needs. They are fast reliable and someone you can trust! Thank you again Mike! read more

Went to this store for service I am (was) a 15 plus year customer and one good day we don't like who you are. Discrimination? Maybe senile probable. Who know but very disappointed. The only good thing they have is the tint tech. With hundreds of different options I have I always went here. They lost a lot of customers from my end because I've always recommended this place. But never again. read more

I've been going to basic sounds since I was 16 years old I'm 30 years old now, three cars later I wouldn't trust any other place with my vehicles. I recommend anyone to go there. They do quality work there, from stereos to rims anything you would like to have Mohamad will find a way to get it for you. read more

Basic Sound - Focus ST - Car Stereo Installation Near Me - Miami, Florida

If you want work done quickly and incorrectly then this is the place to go to. They cut wires, and tape others together just to get a set of HID's in. I left my car there and when I picked it up, the alignment was completely off... why the alignment was touched? I Dont know. Then the worker came out to align them back with a DRILL (?!?) . I must have gone back to them 4 times, and everytime was a different problem. I ended up tellakeiing them to take the lights off. I would rather lose $140 dollars than allow them to touch something else on my car. The manager Mohammed even told me to stop coming back, because I was "trying to ruin their business." I work at a car dealership and lets just say, I wont be referring anyone else to them ever again. If you want quality work done, check out autotronics on 137 and coral way.. amazing customer service from the moment I walked in. Gentleman at the front desk was polite and he really knew what he was talking about... but unfortunately, he doesn't do the work on the cars. read more

Where do I begin! I came in with my own radio and rear camera to have it installed and I was instantly down talked about what I had brought in.. which is ok BUT to a certain extent at some point this guy "mike" was just being rude. So they take my car to the back and they tell me that the radio I brought in was not working so I was then basically obligated to buy one of there's because this man in the back had already started working on it. When I was given options of the radio obviously they were trying to sell the super expensive ones so I went with their cheaper option which was 149 and it was the last one on display so that's one I received. So then comes the rear camera install they spent about 3 hours because the camera kept on "burning" up burned my camera and two of theres tried and tried couldn't figure out the problem the guy from the back said then that his brain was fried and to bring it in again another day. So now comes Thursday 10/4 I go back and they finally figured out the wiring for the camera but no camera because the guy who was supposed to bring the cameras to there store didn't bring them and my camera was burned up by them as they said. So long story short I left with no rear view camera just a connection. I wish I would have never walked into this place and dealt with mike as he is an arrogant jerk read more

I took my car in for tints and I was helped by Mike. He was so friendly and gave me the best advice possible. Not only that but I got a great price! Considering that im a woman and most of the time people will try to rip us off when it comes to car stuff. They were fast and to the point. They have many options available for your car if you want upgrades like audio, lights, rims etc... read more

I went here for a kill switch and Mike provided me with my options. Mike was nice and professional...Actually everyone there was professional. read more

A friend recommended me to do an installation here I called mike he told me what was good for my car get there starts the installation as soon as he's done completely lied he was suppose to install a 1500 watt amp for 2 kickers "12 instead he put in a 800 watt amp . Now his prices are terrible he charged about 750 dollars for competition kickers when brandsmart has the kicker competition vr way cheaper then what he's charging for the basic ones . Worst experience ever I recommend nobody to come here read more

This place is great!!! Staff is very helpful and friendly, no pushy sales guy here. They give you the facts and let you make up your mind. Installed a in dash DVD/Radio, backup camera, tints, running board lights and all is great! read more

Prompt professional service, quality install and reasonable pricing.. no need to go elsewhete!

When you walk into the store. You already had a purpose. You know you're trying to get an upgrade to your sound system. You're just trying to make sure the people touching your car are the right ones. It's like finding the right doctor for your baby. And luckily the third time was the charm. I felt the people in here treated me like a loyal customer and not just another transaction. Making sure I was comfortable with the answers they gave me for my questions. In the end, I left extremely happy with my upgrade. No regets at all! read more

Sent them a message for a tint quote about a month ago and finally found time on a weekday to get it done. I didn't mention the quote just to see what price they would give me and sure enough they were consistent, friendly and informative. Definitely an HONEST BUSINESS and they did a great professional job in a reasonable amount of time. These guys deserve 5 stars along with repeat business and recommendations to friends and family. Also want to mention that their price was super competitive (I called 3 other places) so don't even bother looking for a better price. read more

Ive been coming to basic sounds for years cant compare any other other audio shop to basic sound, quality is number 1 with them, other places try to sell you crap.. they're very straight up and do excellent jobs ! Thats that im very picky specially with my belongings read more

The worst ever!!! Nothing works right my car was left super dirty and scratched after they finished and to top it off equipment and money was stolen from my car. This guy Mohammed is a crook , steer clear of basic sound to avoid the stress the work is the worst they steal and don't respect your property and after all that the installation Gets 2 thumbs down!!!! read more

I showed up at Basic Sound without calling ahead. I needed a new amp installed in my car. Mike told me they were swamped with jobs and short handed, but was able to squeeze my car in between jobs. Great customer service. If you are ever in the area, and in need of car audio service Basic Sound is the place to go. read more

Good quality service. Went in for window tints, quick and good quality service. Mike was very helpful!

Came in here earlier to set up a sound system in my car. Mike was awesome! After I found out my amp blew and my sub was about to go as well he asked me a few questions and helped me pick out a new set. He was extremely helpful and so full of knowledge AND he made me feel comfortable the whole time I was waiting. Was there a little longer than expected, but it was totally ok with me cause the team was working on three projects at the same time. Id recommend this place to anyone looking for A+ customer service and great prices! I'll be coming here from now on for all my goodies. read more

I've been on a mission to get replacement HID bulbs or whole new kit for my 2011 Maxima. After calling and going to about 4 shops I came here . Everywhere I went I was being over charged. As much as $110 just for bulbs (Amazon has them for $15). Being a female walking into these places sometimes you get screwed . Not this time around I am beyond pleased with the price,customer services and quickness of Basic Sound. I completely recommend this shop . read more

Came here to get a new car radio, left extremely happy and satisfied. I was greeted by Mike, who helped me pick out a radio, As well I ended up getting tints for my car, very happy with them. Mike took his time to explain how my new radio works, the customer service here is excellent. read more

Great team at Basic Sound! Walked in to install running boards on my Jeep, they were very friendly, efficient and price was reasonable compared to other shops in the area. I will be back!!! read more

Mike was great, greeted us right when we walked in. Did not try to hustle prices. I'm installing new speakers here, getting tints done and I plan on buying a radio next time !! read more

After reading many wonderful reviews on Basic Sound I was comfortable on going there and upgrading my car stereo, I wasn't disappointed. I arrived Friday and was greeted by Mike immediately who showed me my options on a touchscreen system and his recommendation for my needs. I left with a Kenwood DDX9903s,Speakers,rear camera and LED headlights. I'm 100% satisfied with the price and installation that I will never go anywhere else for my Auto needs. These guys are the best. I'm so glad that I made the very best choice in taking my SUV here for Upgrades...THANKS AGAIN BASIC SOUND !!! read more