I had a pretty good idea what was going on. When Clay showed up for the free estimate, he showed…read moreme the problem, what the solution was (buy a new shower head) and how (easy it was) to replace it. He then Jedi mind tricked me into getting some preventative maintenance that an actual plumber might be needed to do, which I agreed to. Noah showed up the next day, ahead of schedule and despite setbacks (having the wrong part) finished early. 5/7 - would recommend.

We woke to the sound of rushing water at 5am. Water heater had bad leak. Had to turn water off to…read morehouse. Called 4 other plumbers until we found one able replace water heater that day. Biggest challenge was it was located in our attic on third floor. It was such poor design in our house by original builder. Attic opening was not big enough for new going in and old one coming out. AJ and Tucker were great. Got us up in running that day. Worth every penny not to have to wait three days other plumbers quoted.

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO…read moreleaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!

Erik and the Sweetwater team are top-notch recommended to anybody who has a Plumbing needread more

I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

Quick response and fixed the issue quickly . We found our toilet was leaking. Problem fixed…read morequickly.

Timely response, reasonable pricing, and a good job done. Good communication and I got an invoice…read moresame day.

Update: We hired Jayk's again for repairing a sink's valve and installing a new faucet. The…read moregentleman who showed up was quiet, competent, and efficient. He installed the sink and went on his way. The charges were very reasonable for the work. And that's when I became a total idiot... I noticed cracks in the sink's bowl. I called Jayk's. The person asked for a snapshot of the problem. I sent it and (honestly) said I didn't remember if there were crack that large before. A minute later Jayk's sent me a photo of the pre-work sink. Yep... there were the cracks. I apologized profusely and they were cool about it. Apparently the old ugly faucet was all I could notice. So...yeah...I'm a dummy who has become too used to contractors creating as many problems as they fixed. Not Jayk's though - they're great.

Jayk and his team were immediately responsive, communicative, prompt and offered a competitive…read moreprice for water heater replacement.

I had a sewer line back up into my laundry room after hours (already had an appointment scheduled a…read morefew days out but things went from bad to worse). Poole's was up front that just coming out after they closed would be $700, so I spent the night at a friend's. The next morning, they managed to move some things around to get me in that day at 10am. A two-man team showed up and got to work while k went back upstairs to keep working. They were polite and explained things. Fortunately they did clear out a clog in about one hour. I appreciate that Poole's will actually give you a figure/quote without charging you a fee to simply come out, then give an estimate. I would call them again (crossing my fingers that won't be necessary).

Poole's Plumbing did an excellent job of installing a Rinnai Tankless Water Heater. They insulated…read moreall my hot water pipes, installed a WiFi controller so that I can start/stop the heater from my phone, or by scheduled time. The quality of workmanship was superb. I would recommend them strongly.

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

John was very polite and knowledgeable on his trade…read more He offered 2 options to fix the issue but didn't pressure the higher one. Whole job took maybe 30 min and all is working well John was very personable and easy to chat with when showing issues and solutions Would def hire him again if needed in his trade Thank you very much Sir!!

From the owner: Hello, Im John, the owner of KIH Homes. My primary goal is to approach your project with the same…read morededication and passion I would my own. I prioritize delivering high-quality work while maintaining efficiency in all my endeavors. My skillset encompasses plumbing, tile work, and carpentry with extensive experience in residential remodeling, including kitchens and bathrooms.

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

TL;dr: avoid this company if you value your time and money…read more We struggled with this company for over a week to get what should've been a very basic A/C repair completed. It took three separate visits just to diagnose the issue and then get a part ordered. On the FOURTH visit, after being without A/C for over a week, the repair person came out to our house. He spent three hours preparing the system for the new part. Then he realized the part that had been ordered wasn't even the right one and that he would need to put in yet another order for the correct one and come back in ANOTHER two days. We canceled the appointment and immediately started calling other A/C repair companies. Air "Experts" are grossly incompetent and have poor communication within the company. Avoid this company like the plague.

I called Jamol on a panic because my German Shepherd broke my sliding glass door. I needed fixed…read moreimmediately and Jamol was recommended by a friend. He was polite, knowledgeable, and went out of his way to make sure my doors were up before nightfall. Clean and efficient, and now my go to home repair man!

I had a rail installed at the top of my stairs and this young man installed it and did a wonderful…read more job!!.