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Basic Carpet Care

4.0 (12 reviews)
Open 8:00 am - 5:30 pm

Services - Basic Carpet Care

Carpet cleaning

Rug cleaning

Upholstery cleaning

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9 months ago

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8 years ago

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7 years ago

I'm sure they would have been fine if they'd kept there appointment for an estimate. No response to emails,

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9 years ago

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16 years ago

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Review Highlights - Basic Carpet Care

Mike and James were able to get out the toughest pet stains and our old carpet looks new again.

Mentioned in 4 reviews

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Stanley Steemer

Stanley Steemer

(2 reviews)

I called early on a Saturday morning after our dog had peed on our sofa…read more They came out later that day and did an outstanding job cleaning the sofa. Both technicians were very polite and kind. My husband and I were very pleased. They will be called back for any other carpet or upholstery cleaning we may need! Donita Bouton

Do Not Use Stanley Steamer, Use Any Other Company In Lawrence. They Lie About Their Prices and…read moreMisrepresent themselves. Our Carpet was perfect only lived in the place 8 months and a Stanley Steamer Representative Was cleaning the neighbor townhouse, the exact same floor plan as ours- he told us the price would be $159 and that they clean all the units in our complex. So based on his quote we set up the cleaning for the end of the month, without even checking out competitors pricing (which I always compare) but base on what we were quoted we went ahead and set the appointment. They get there today and say. It is now $207.00. I was very confused and upset by this change of price. I called the owner Pat and he said too bad,this is how it is and it does not matter that we were quoted a different price by one of His Employees. I told Pat this I will be filing with the better business bureau, which he said he is a member of- I am sure with a bad rating with this kind of scam going on, he said ok. So I will be filing and doing reviews on any and every website including Angie's list to prevent future customers from getting ripped off by this shady business. Just save your self the headache. Gregory James Strzelecki

Ace Carpet & Air Duct Cleaning

Ace Carpet & Air Duct Cleaning

(8 reviews)

Ace cleaned my air ducts in April. Ever since then, when the fan kicked on, I got a whiff of…read moresomething musty. I finally called my HVAC company, since I was worried that they might have clogged the drain, and found that Ace had punched a hole in the sheet metal to access the duct in the garage, and the plug that they put in the hole did not fit tightly. So every time my air-conditioner kicked on it was pulling in stale air from the garage. It cost me $90 for them to put a 6 inch strip of duct tape on. I'm not very happy about that. Also, when Ace came they did not tell me that it would take them four hours. I went outside in the yard since there was equipment everywhere and got a terrible sunburn. A warning about the length of time would have been nice. After they left, I found an 8-foot scratch in my hardwood floors where something had been dragged. These employees definitely were not gentle or considerate of my home environment. Basically, my ducts are clean so I'm giving them a two. The additional $90 to cover a hole And The to-be-determined cost of repairing the scratch certainly do not put Ace in the economical a reasonable price category.

We hired Ace to clean our ducts, and I was very impressed with their service. Of course, I cannot…read moreinspect the insides of the ducts, but I know that they worked very hard, using a very impressive air filter and a compressed-air device to go in and loosen the dirt. They discovered a length of duct about 8 feet long with deteriorating insulation on the inside; they came back and spent several hours cleaning that out and stabilizing the surface. All at no extra cost! This was after they were already the lowest quote by a good margin. 5 stars, definitely.

Basic Carpet Care - carpet_cleaning - Updated May 2026

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