On New Years Eve, I reserved and paid for chicken biriyani online. Drove 45 min to get there. They say they are out of it when I get there. I have paid for it, I say. I get refunded and leave with nothing. Meanwhile, people are picking up TRAYS of food and carrying it out. WTH Terrible. read more

Absolutely phenomenal and delicious Indian Buffet. If you are a fan of spicy, well-rounded, authentic food and want to not break the bank, this is the place. My hubby and I have been coming for years and absolutely love it. With the recent ownership change and beautiful remodeling, it is even better. Same delicious food, but now the ambiance is more in line with the quality of the food. We love all the updates and don't mind the slight change in price, which is extremely reasonable compared to the competition. $18.99 for a weekend buffet with multiple goat dishes and multiple seafood dishes is very reasonable. The goat biryani is the absolute best we've had anywhere. Also, they bring the spice. We love spicy food and this restaurant hits the spot when it comes to having not just spicy, but flavorful dishes. They have a huge variety of vegetarian and non-veg options. Our favorites are Gobi Manchurian, eggplant curry, vegetable fry, butter chicken, chicken biryani, goat biryani, goat curry, fish fry, shrimp curry, and the various kabobs, and so much more, including their delicious Masala Chai. Weekdays, the buffet is only $14.99, which is a fantastic deal, considering all they include. Highly recommended. read more

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Visited this place after 7 years and not much has changed. Stopped for Sunday lunch, place was very chaotic in seating and buffet line. We got seated and then were asked if we had reservation. Buffet has wide spread of appetizers which were ok, shrimp curry was extremely spicy. Chaat and Pani Puri were set up outside which we did not know until we asked. Mutton Mandi was ok! Desserts were ok. read more

The service really bad and impolite server present in the restaurant. I went there with my daughter because she's want's to try indian food we thought that day was for buffett when I ask if we can have a buffet the waitress kind of upset telling us its not available, so we end up ordering anyway and when we left they didn't even say thank you or come again, I will never recommend this restaurant by the way the taste of their food is not good, I tried many indian food but this restaurant they are not their best, they should close. read more

Had a reservation made prior day and went for dinner at 7.30pm . When checking in , they told "close for the day" Not dependable. Not recommended. read more

I got Basera delivered, so I can't speak to the actual restaurant, just the food. I got the aloo paratha, which was good and the chicken sheekh kabob, which was not. I was expecting chunks of chicken that had been marinated then cooked in a tandoori (as per the menu description) resulting in flavorful, tender, well spiced chicken. Online the options were mild, medium, spicy, and super spicy. Based on other reviews I dropped down from my usual spicy to medium. What got was some minced/ground chicken that had been mixed with spices, wrapped around a skewer, and baked unevenly. All of it was cooked, but some of it was burned. The combination of minced chicken and overcooking gave it a really unpleasant mouth feel- tough and lumpy. Additionally, the flavor was really off. It didn't lack for spice! The medium was almost too spicy to eat. It did lack for rich flavor. The chicken was served dry over cabbage with onion slices and a lime wedge. There was some type of thin milky sauce on the side, but it couldn't save the chicken. I wish I had thought to take a photo, but after a couple pieces i just tossed it. read more

Middle grade Indian food. Don't come here expecting a phenomenal experience- they use disposable plastic plates and utensils. Food came out pretty fast and was pretty tasty. The seating area was a little messy. Overall, not terrible but nothing exceptional. read more

Basera Indian Cuisine - Paneer Tikka Masala, Chole Batura, Naan and Butter Naan - Indian Near Me - Plano, Texas

My experience here has not been good. I ordered the food at 7:30 and it arrive at 9:15, which is slow but I could handle that. The 2 MILD butter chicken we got were spicy. Way spicier than butter chicken we have had elsewhere. My chicken vindaloo, which says boneless in the description was full of chicken bones. Check the pics attached. This is unacceptable when there is basically no chicken on the bones and tiny bones in the curry which you can easily choke on. There are better Indian food places around, I would not recommend this one based off my horrible first experience. read more

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The food tastes really good. The buffet is worth the price. They don't seem to have a good ordering system. I placed an online order for goat biriyani twice, and was later told that it wasn't available. I ended up waiting long to get my pickup orders twice. read more

This review is for take-out only. I called in for a veg biryani and chicken tikka masala. My order was ready in about 15 mins. The chicken dish was sweet and flavorful, the butter naan that came with it was also great. I asked for the biryani to be mild but it came out super spicy. Don't get me wrong, the flavors were all there, but me thinks that is quite a dangerous mistake if the customer can't handle spiciness at all. Fortunately I can persevere through heat, but I wasn't able to share my dish with my kids. I would have given 4 stars for the food, but docking 1 off for that. The inside of the restaurant was quite spacious & when I picked up my order I saw some tables were reserved & there was a speaker prepared, so looks like you can host your event here should you want to! read more

Yesterday, November 1, 2023, my co-workers and I decided to dine at Basera Indian Cuisine. The food was so tasty and the spices so so so good! All of my entre selections were cooked and heated to perfection. There were easily some of my favorites there; the Chicken and Rice, the Fried Egg Plant (good spicy), The Goat's Meat and so many others. I always have to watch myself around that delicious bread that they give you in the basket nice and warm! We loved it and will be back :-) Patrice L. read more

Came here for dinner thinking they had a buffet. I was totally disappointed that they only do it at lunch. Anyhow this is a small location in frisco but the food and service was very good. The owner even took the time to explain the dishes to my friend that he never had Indian food. I would come back and definitely gotta do lunch!! My only complaint on the goat curry was that there were too many bones but it was tasty read more

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My friend called them at 5.05 pm to ask if they are open....they replied no they are not open since they open at 5 pm....haha. A few times back and forth until they realized its 5.05 and they are open :). Anyway we went and ordered couple of items. Their Daal Makhni was good, Tea was great and poori bhajji needs to improve...pooris were soaking wet in oil. read more

OMG!!!! The food is amazing and authentic. Knew we were in an awesome restaurant as soon as we walked in and saw all other customers were Indian. We will come here every time we visit DFW. read more

This is my new go to Indian restaurant! The staff is super friendly, the food is delicious, (I personally love the biryani and the samosas) and the restaurant has a nice cozy laidback vibe to it. I just found out about the buffet on the weekends so I'll be checking that out soon! read more

Place looks haunted, messy and smelly place, food is not even great, go somewhere else, if you don't trust me just look at the restaurant from outside you will understand what I am saying, lol read more

First I want to say that the food was excellent and the portion sizes were very big, and prices very reasonable. I have tried many Indian restaurants in Texas and can only think of one other besides this one that are any good. That being said, the service here is downright terrible, almost comically bad. It's like one of those places where the waitstaff is rude to you on purpose. The service was so outstandingly bad that I thought someone was playing an April fool's joke on me. The waitress (and only employee) asked if we were ready to order, but had nothing to write with. We said yes, and she stood there as if ready to take our order but didn't write anything down. As soon as we finished ordering, she immediately forgot our entire order. Then the waitress took the menu and started looking at it as if that would jog her memory. We ordered a second time. Before I could order a drink, she ran off and came back a few minutes later with two small bottles of water. I asked if they had iced tea and she acted as if that was a crazy request and said no they don't have iced tea, only water. We asked if we could have some ice and she came back with a single cup of ice. I asked if we could have another cup of ice since there were two of us. She came back with a second cup of ice but didn't give any straws. We asked if we could have straws and she gave us dirty looks and threw 5 straws at our table (there were 2 of us). The food arrived quickly but was served as if it was a takeout order. It came in styrofoam and plastic containers. We were given two paper plates, 4 plastic forks, 4 plastic spoons, and no knife. I asked if we could have a knife and the waitress says "knife? a knife???" as if it was a ridiculous request, before searching around trying to find a knife. Food was served spicier than I asked for but was excellent and authentic tasting. After quickly running out of ice, I asked the waitress if we could have more ice. She looked at me as if I was crazy and came back with, I kid you not, a gigantic salad bowl full of ice, and placed the bowl on the seat (not on the table), and with no way to get the ice out of the bowl and into our cups. Once finished, I asked if we could have a to-go box for the leftovers. Some time later, she came back with a long piece of aluminum foil. I asked again if we could have a box but she refused and said we have to use the foil. OMG read more

Could someone identity what is there in the picture? It's their "popular" Tandoori chicken. It was a delivery order and I think chef decided to pack it anyway even though it was burned to hell. Color of the meat was so dark, I thought it's a new mix of spices. I was wrong - first bite broke my teeth. It was that hard and bad. I could understand if it was over-cooked, but this was visibly burned and still sent over. Would I ever order from this restaurant? Would I recommend this to anyone? Would I ever go to this restaurant? A big fat NO! read more

Basera Indian Cuisine - Tandoori Chicken - Indian Near Me - Plano, Texas

Tried their lunch Buffet yesterday 2/26 and found a hair in the goat pulao, also no waiter to clear the plates, we have to trash our own plates and the selection of food was very limited and nothing tasted good. The puris were frozen chapatis fried to look like a puri and chicken dishes had bad smell. Very disappointing and never going back again. read more

We went to have some beer and food at their location..BYOB Had tried multiple Food starters Spicy egg omlette Chicken Tandoori Chicken Tikka Butter/garlic naan with chicken chettinaad Fish pakora Most of ghe food is good except for fish and chicken chettinad and service is great Spcl Mention their tandoor chicken read more

I read about the poor service, but I wanted to give it a try. We arrived at 11 am. The door was unlocked and the Open sign turned on, but no one was in the front of the restaurant. We waited for about 8 minutes. Finally we started calling out. A man walked out slowly, talking on the phone. We asked him if they were open yet, as there was no food in the buffet. He said they would not be open until the afternoon. No apologies, no explanation about the unlocked door or Open sign. Unlikely to return - which is sad, as I had heard good things about the food here. Customer service matters. read more

Terrible experience via an order I placed on doordash. Restaurant accepted the order at 11:30 AM. Dasher(s) came, waited and all of them were told "Just a few mins" until they gave up. This repeated 3 times until someone was finally handed my order at 1:15 PM. This is only the beginning of the terrible experience. I ordered the chhole bhatoore and aaloo paratha. They replaced the bhatoora in "chhole bhatoore" with a naan and skipped the aaloo paratha altogether. I was delivered a box of very averagely cooked chhole and naan. Restaurants should not be allowed to get away with such behavior - Pathetic! read more

The food was exquisite, the service was delightful, they gave us water bottles instead of cups of water which I indeed prefer. At the highest spice level it was not unbearable, also with a good sized portion. The ambience of the restaurant was quite nice. It was also very clean and there was nice lighting fixtures. read more

The food was delicious with many choices for the buffet! Service was wonderful and friendly! It's a great place for authentic Indian Cuisine. read more

Ordered takeout and realized the idli was left out of my idli and sambar, the samosas were too heavy/greasy, and the other fried dish (spinach snd onion) was not appetizing. The palak paneer tasted as if it was sugared...not great but edible. The positive was the sambar was great! read more

Basera Indian Cuisine - Indian Near Me - Plano, Texas

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All the food was delicious and fairly priced. The mango lassi was great as well as the curries.

Cold food at the buffet , didn't meet any standards for north Indian food,too much sugar in butter chicken and even Manchurian balls , there were sides very much inspired from south India but not up to mark . Very disappointing food , poor cleanliness. read more

Not at all worth ordering at the restaurant. I ordered a boneless chicken biryani and in that they give a tasteless chicken biryani which was not the boneless also. Also the vegetable biryani was not worth ordering at this restaurant. Disappointed. read more

Basera Indian Cuisine - Indian Near Me - Plano, Texas

Absolutely the best Indian food I've had since leaving Northern Virginia and going out with my Indian engineers. Place was packed with Indian families. Everything we tried on the Buffet was fantastic, so it's hard to point to one or two items. We will return anytime we are in the DFW area. I wish we had a place in College Station half as good. read more

Although the chicken biriyani I ordered came in a respectable portion, the flavor of the rice and the chicken did not complement one another. read more

The one star is for service. The place is falling apart. Food was not good at all. We ordered the veggie platter, they had no flavor, no spice or kick that you expect from Indian food. Also ordered the Chana batura plate-the worst I've tasted in my life. If you're a South Indian restaurant advertising North Indian food please learn how to cook it. The seats were torn, they had patches on the leather. Floor was sticky and they kept sweeping while we were eating. Frankly speaking stick to what you can cook you will do better business. read more

Lunch food service has dropped to no service. Ignored my request to replenish buffet. Wonder if they will discount price for not providing what was advertisre read more

Basera Indian Cuisine - Chicken Tikka Masala They ran out of chicken at 1:00 at buffet and ignored my request for chicken ... - Indian Near Me - Plano, Texas

Great food Clean place Goat pepper fry is very good Dum biryani is awesome Eggplant fry is a good appetizer read more

Food is excellent and especially the special items in Dinner is great. Recommend this place of any one who want to taste Indian Food

Amazing food and a great atmosphere!!! Definitely coming back. Service is exactly what I expected and wanted.

If there was an option to give negative stars, I would have. This place is an absolute waste of time and money. They're liars, cheats and full of non sense. Last week, I placed a take out order and was told to reach at specific time to pick it up. I arrived at the time asked only to find out that my order wasn't ready. After waiting for 10 minutes at the restaurant's payment counter, I was told that my order would be ready in 5 minutes. And the same after 5 minutes, and the same, eventually resulting in a total wait time of 1.5 hours to pick up a pretty small sized order. It was ridiculous. In addition to that, they messed up the order!! If there is no other Indian food option available, do yourself a favor and eat another cuisine till you find an Indian food option. But DO NOT waste your hard earned $$ on this business, they're just pathetic. read more

Ordered from Uber Eats. Waited over an hour and no updates. I finally called the restaurant and they said there was an issue with my order and they had to remake it and "it was going to be handed to the driver in two minutes." Another half hour later and I reach out to the driver and he blamed "car trouble." What a waste of an hour and a half. Now it's 8:40pm and all the restaurants are closing in 20 minutes. Don't waste your time with this place. read more

Basera is always one of the place in Plano where you want to go every time for lunch. They have variety of options for lunch especially in non-veg like chicken and shrimp. The last we have shrimp garlic which honestly fabulous and exotic ally delicious. Also they have variety of great options for dessert and we really like gulab jamun and ras-malai as well. Service is one area they need to work on. Also if you are going in bog group you need to book a table otherwise you need to wait atleast for 30 mins. read more

I normally never make reviews unless they are positive but I had to this time. I came in to pick a delivery order up & they immediately just said "no, it's cancelled." I always try to be extremely kind but they said it was cancelled & wouldn't say anything else to me on why it was cancelled or what was going on. Just poor customer service & extremely rude. This has been my second time going to this restaurant & both times I just felt like I shouldn't even be in the restaurant based off of the atmosphere. At least tell me sorry it's cancelled have a great night or give me a explanation. read more

I invited 10 relatives to share lunch with us Saturday 3rd. Being concern the fact that we where a large group I call to see if we could make reservations which they replied no, never the less Basera knew we were going to be at 1:30pm with 10 relatives. Now if your business is aware of the time and amount of customers they're expecting they should plan just in case they show up. We showed up and we had to split instead of planning to accommodate us together, meanwhile they're sitting small groups instead of taking the time and explain the other customers that they had to wait a few minutes due to they have to sit a large group who has been waiting. Resulting of us not being happy with the services, therefore I will never recommend this place or even inviting my family or business associates. For a business to succeed the first rule is customer service which is something Basera needs to learn. Enid Khan read more