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Basements Love Us

1.8 (6 reviews)
Closed 9:00 am - 7:30 pm

Services - Basements Love Us

Moisture control installation

Moisture control repair

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4.0
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Damage Restoration
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Foundation Repair
4.0
(5 reviews)
Damage Restoration
Responds in about 2 hrs
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If the grate were longer or there was a trench created to make the water go into the grate this wouldn't be an issue
Katie F.

I hired Basements Love Us to waterproof our basement. The estimator was nice and gave us a great deal if we signed with him on the day of the estimate. I was told it would be waterproofed, but under the stairs they were going to install a grate to catch the water and stop it from going into the area of the basement which would be finished. The job was done on a Friday. I signed what I thought was a receipt when the job was finished. I went down the basement on the following Monday and I had water coming in one corner and still under the stairs but it was going into the grate. I contacted Shannon and was told that I signed off on the job(even if that were the case, I signed assuming the basement was waterproofed which it was not) Shannon asked me to send her pictures and after going back and forth she said she would send someone out "as a courtesy" I was immediately thrown off by the use of that word, as I feel it was not a favor to me, it was to complete the service which was not done properly in the first place. 3 corners were waterproofed one way and the 4th corner was not finished as shown in the pictures below. They came out and finished the corner that was not finished during the initial install. The installer told me that I was right and it should have been completed that way originally. A couple weeks later I went downstairs with the contractor to talk about finishing the basement and noticed that the water is going past the grate, which we were told would not happen. The estimator said that we could put a door in front of the grate and we wouldn't see the grate or the water that was going into the grate. I just contacted Shannon again and was told that the stairs leading to the Bilco doors need to be replaced and to let her know if we would like a price for that. We were misled by the company. Had I known the basement would still be getting wet beyond the grate I would have used the money to do something else to my home since I am not able to finish the basement with what basements love us has done. I told Shannon I would be writing a review and she said it was defamation of character and they will contact their lawyer if need be. I am simply stating facts about the services I have received, so that no one else has to deal with what we are.

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5 months ago

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4 years ago

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2 years ago

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5 years ago

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6 years ago

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Just Dry Basement

Just Dry Basement

5.0
(9 reviews)

Really had no idea what I needed. Vinny fully explained what needed to be done. Felt like a little…read moremore than I expected, but seemed it would rectify the problem. The job actually got done a little faster than they thought they needed. Problem solved.

can't say enough good things about my experience with JustDryBasement. From the very first phone…read morecall, everything was top-notch. I had contacted several companies before, and honestly, most made me feel like I was bothering them. But when I called JustDryBasement, Susan answered--and she was incredibly professional, kind, and helpful. That first impression already set them apart. She connected me with the owner, Elliot, who has been amazing from start to finish. We worked together on three separate projects, and in every one, his quality of work and professionalism truly stood out. First project: Elliot installed a French drain in my basement and noticed damage to the walls, so he recommended and installed a special polyester wall barrier. He walked me through the entire process with patience and clarity. I waited a full year before writing this review, just to make sure everything held up--and I can confidently say, even through heavy rains here in Medford, NJ, my basement has remained dry. His work speaks for itself: solid, clean, and reliable. Second project: I still had high humidity in the basement, so Elliot suggested and installed a whole-house dehumidifier (AprilAire E100). He connected it directly to the French drain system, so I no longer have to worry about emptying water or dealing with moisture. It runs efficiently and quietly--even when I'm traveling, I have peace of mind. Third issue: Recently, I had water flooding in the finished part of my basement. I thought it was the water heater, but Elliot offered to stop by just to help figure it out. And he did--within two days, exactly as he promised. He quickly diagnosed the issue: it was actually the AC pump, not the water heater. Thanks to his advice, I was able to get the original installer (under warranty) to fix the problem. Elliot didn't have to help with that, but he did anyway--because that's the kind of person he is. Beyond his technical skills, Elliot is honest, communicative, punctual, and just a genuinely good person. He always followed through on his word, showed up on time, and took the time to explain everything clearly. Even when I had concerns, he didn't brush them off--instead of just talking over the phone, he came in person to give me peace of mind. I also want to give a shoutout to his partner Phillip, who was also fantastic to work with, and again, to Susan, for being so welcoming and helpful from the start. After working with this company three times, I can honestly say: I highly recommend JustDryBasement to anyone looking for quality, professionalism, and peace of mind. Their prices are more than fair for the level of service they deliver. It's rare to find people in this field who truly care--and I'm so glad I found them. Thank you, Elliot and team!

Michael's Brick Pointing

Michael's Brick Pointing

4.3
(6 reviews)

Michael's Brick Pointing came through in huge ways…read more I had some bricks on the side of my house that were falling apart. I got some quotes, I didn't like the prices I was hearing, so I kept looking. I called Michael's because they were close by, seemed well-rated...and let's be honest, I have a reason to like the owner's first name! But I was extremely impressed when he came out and took a look at the bricks with me. He walked me through the damaged area, and told me what he would need to do. Right off the bat, he explained a little better than the others what had happened. I felt safe knowing my brickwork would be in good hands. Furthermore, he pointed out other unrelated trouble spots he said his team could fix for me. And the estimate he gave me was more fair than the quotes I got from others who were offering half the work! Michael's came in at a good value as well. On the day of the work, they set up quickly, and they had a small army tackling my bricks, and they got everything done in a few short hours. My bricks look great, my wall is secure again, and the cleanup was done well. Please consider Michael's Brick Pointing. I don't know why I ever bothered to look elsewhere!

Michael exemplifies Philadelphia. A guy who wants your business and will come out in the rain,…read morecares. My builder of my new construction home in Fishtown left cracks and seals literally from top to bottom. A couple of years after the home was done, the issues started to become relevant. Water pouring in. Dark water stains on the stucco. I am pulling out and replacing ceilings. Cringeworthy stuff. The original builder developed two identical homes. Check out these photos. By deductive reasoning you can determine which property I'm bragging about. Shocking. If you have a leak, new construction, stucco anywhere, bring this guy in first. Message me if you have questions.

Select Basement Waterproofing

Select Basement Waterproofing

5.0
(5 reviews)

One-line summary: You can't ask for much more when you have Mike and his team looking in your best…read moreinterests. On the follow-up to our first project with Mike and his team at Select Basement Waterproofing, we proceeded with the plan of waterproofing the basement and keeping moisture contained at a reasonable level. Mike and team installed the following in our 160+ square foot basement: -French drain -waterproofing / Insulation on walls -new sump crock (with new battery backup sump pump) -Glass block windows -Radon pump -cementing / closing up the floor I was thrilled with the results of the hard effort given by the team. Everything was completed thoroughly, professionally, and cleanly. No questions were left on my mind (kudos to Mark for that level of detail and for managing my questions). Mike and team were professional, funny, friendly - just good people all around. I even took them to lunch a few times during the project! Mike gives an honest assessment and I never got a feeling I was being oversold. He and his team bring hard work and years of experience. Highly recommended with zero hesitation.

Jimmy from Select Waterproof came to give me an estimate on the problem with the water in my…read morebasement. He was so honest and he assessed that the water looked like it was a burst pipe and not ground water (I had 4 other waterproofing "experts" that just wanted to sell me their systems!). What an honest person, and his estimate was much lower than the other estimates I received! I would highly recommend Select Waterproofing for your groundwater problems :)

Basements Love Us - waterproofing - Updated July 2026

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