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    Bascai

    4.9 (303 reviews)
    PriceySkin Care
    Closed 10:30 am - 5:00 pm

    By appointment only

    Updated 3 months ago

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    Response time

    4 hours

    Response rate

    100%

    Services - Bascai

    Acne treatment

    Anti-aging

    Pore cleansing

    2 More Services

    Skin brightening

    Wrinkle treatment

    Bascai Photos

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    Recommended Reviews - Bascai

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    Reviews With Photos

    JoLee Z.

    My sweet friends gifted me a 60-min organic facial session to this place - the scheduling was a little confusing since this is a part of the broader Beverly Hills Plastic Surgery brand (make sure you book the appointment with BASCAI! Not the other location nearby), but once that's all figured out, I came to the right location and had an AMAZING experience. Environment: the spa is very cute, smells great, and I was lucky to get the parking spot right in front of the place on the street. Overall, it's a very nice setting, with organic ingredients displayed all over. It smells nice and feel good. Very clean as well. Service: my person Annie was great. Very professional and knowledgeable throughout the session. Her massage was very relaxing and she's sweet. She even did my eyebrows for me (it's technically not a part of the session). Price: they've recently raised prices. The 60-min faci is now $120 (used to be $115). They do have membership options - different levels at different prices that give you discounts to each session. For example, a $99 annual membership puts the 60-min facial at $90 instead of $120 (25% discount). If you come here often the memberships would be worth it. Overall, great place. I probably won't come very often because it is $$$, but if you're really into facials, I do recommend!

    MarVy S.

    The ambiance is modern and very clean. Based on their website, all the products that they use are natural and organic. They also offer skincare packages. ::Experience:: When we arrived, we took a questionnaire regarding our skin condition on an iPad. After that, we were escorted into the room and asked us to remove our top and change into a strapless slip-on robe. The room is lightly lit and peaceful. I got the Anti-Aging facial and my daughter got the Acne facial. The Esthetician applied cream, lotion, oil, and a mask on my face. She also did some light extractions and gently combed my hair with a wooden comb; it was relaxing. When it was time to pay for the service, they gave me some samples of their organic bar soaps and placed them in a linen bag. The soaps smelled refreshing. Overall, I wasn't fully happy with the facial. I listed the reasons why below. If this place has a special deal or discount, I would give it another try. Based on my experience, I would not pay for the regular price. ::Customer Sevice:: The staff was friendly and welcoming. ::Highlight:: The massage was amazing. ::"Meh" Moment:: -The day after my facial my skin was really dry. The Esthetician could have done more extraction too. I told the staff and they said, this has not happened before and I might be allergic to the organic oil that was used on me. They offered to give me a lotion to help with the dryness but I was able to use my own product to fix it. -This was a birthday treat for my daughter and I so we were both excited. I thought we were going to be in separate rooms but we were placed in the same room (couples room). I preferred to be in a another room because it was difficult to relax. It was distracting when the other Esthetician moved around and spoke. -The robe that we changed into had a wet laundry smell. ::Tips:: -First time customer receives 30% off when you check-in on Yelp. -Make sure to make an appointment in advance. ::M's Notes:: Parking in the back

    Maleah Q.

    Just had a couples facial here and we left with our face feeling pillowy soft & plump! There was a special going on for $99 for 90 minute facial. This included cleaning, steaming, extraction, custom mud mask, neck, shoulder, head, and a facial massage. Interior - beautiful, clean, organized, and warmly lit. The products they have on display and are all organic. I was thrown off by the photos that it was just a facial shop but when once you have an appointment booked they take you around for the back where there are private separate intimate rooms. Service - staff is sweet, kind, and they don't push you to buy any the products out on display but they are there to conveniently help and answer any questions. If you're not sure about what type of facial to get don't hesitate to ask. They have packages for : Hydration, Anti-Aging, Acne, and Sensitive Skin. My boyfriend and I opted for Anti-Aging & Hydration. Our favorite part of the facial was the massage. It felt so good that my boyfriend ended up falling asleep lol. My least favorite part of the facial was extraction because they really get in there to squeeze out your blackheads (it stings) but now it feels like my pores can breathe. 90 minutes flew by but it they were there the entire time except for when they leave to let the mask set. It's so worth it. They really take their time concentrating on you. Ask for Jessica! I would come back for another facial in the future and consider on a Chemical Peel if I can find time off work to recover. Will update another review when that happens.

    Bascai spa
    Queenie C.

    They do have good service, beautiful environment and professional skill of doing facial. Bev, the consultant is the best one I ever seen, she is very professional and friendly. She check your skin type and give you legit suggestion. She doesn't try to sell you anything but only the suitable facial care. I'm pretty comfortable having the facial here and definitely recommend you to talk to Bev before your treatment.

    走廊
    Ying C.

    非常舒适 我在洛杉矶做的最好的面部护理之一 手法很舒适 可以选择仪器或手法按摩 产品有机的不用说了 很适合我这种敏感肌肤 推荐去 装修也很舒适 服务很到位 没有太多推销 我办了会员 享受很不错的价格

    So cute

    I really enjoyed my time at Bascai for the facial...People here are so nice and professional. The place is super nice and looks very calming. I had the 90min organic facial and I fell asleep almost immediately when the massage started, the pressure was just right. I like how their aestheticians don't push you to buy products. My skin definitely looked brighter when I walked out from there. Will be back for other facials soon!

    Lobby

    The very best facial experience, they use true Valmont products for the whole facial treatment, 90 minutes facial treatment also comes with the head, neck and shoulder massage, so relax....my skin feels instantly smoother after, and the lobby and rooms are so spacious and with nice decoration and products outline , you will sure love this place once you come in. Highly recommended and love it!

    So cute!

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    4 months ago

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    2 months ago

    Had a great experience with getting a facial! I'll be back again for sure! Everyone was very nice and it was $99!

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    10 months ago

    Friendly service. Beautiful storefront. Relaxing. Organic products. Wonderful teen facials. Highly recommend.

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    Page 1 of 8

    Bascai Reviews in Other Languages

    Ask the Community - Bascai

    Do you have to become member to purchase facial package? What are your package price?

    Hi! You don’t need to be a member to purchase packages. We offer organic facials (60/75/90 min) and Hydrafacials with different pricing depending on your preference. Best way is to come try one first and we’ll help you choose what suits your skin 😊

    Is Anna in the office today?

    Hello, we don’t have anyone here that goes by that name. Please beware of scammers.

    Do you have chemical peel and how much is it?

    Hello, for chemical peels, we have gentle/TCA peels that range from 30-60 mins, please give us a call so we could provide more information to better answer your question :)

    Was Shirley there this week?

    Hello , this is bascai facial.we don’t have this person and we believe she’s a scammer. Because we received a lot of record that the scammer using our information and saying she’s our owner etc. Don’t send any money and stop all communication with… Read more

    Where can I find a menu of your services?

    Do you treat acne scar and blind pimple?

    Yes,we have machine to treat your acne scar and use needles or machine to move blind pimple

    Do you offer massage?

    Hello,We will message your neck shoulder and hand,but still will focus on the facial more then body message.

    What is your estimate for a customized facial?

    Our Bascai organic facial is $160 (90min., you can choose from hydration/acne/anti-aging/brightening). You will receive 30% off your first visit if you check in on yelp. We also offer hydrafacial ($180-$250). We can help you schedule a free skin… Read more

    What do they use for extraction - metal tool or fingers/tissue paper?

    We do have the hydra-facial machine and metal tool for different facial treatments.

    Do you have hydrofacial? If yes, how much for this treatment?

    Hydrofacials use a specific machine. We do not offer hydrofacial per se but we do a hydrating facial service. You see our full menu with descriptions and prices at www.bascai.com on our facial page.

    Do you guys have vietnamese staff?

    Yes we do.

    Do they take Amex?

    Yes we do.

    View All 23 Questions

    Review Highlights - Bascai

    Lulu greeted me as soon as I walked in and took the time to assess my skin before bringing me to the room to prepare for my treatment.

    Mentioned in 70 reviews

    Read more highlights

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