The first time I walked in I was greeted and was helped right away. I received an explanation of…read morehow to operate the washer (pay in coins, app, credit/debit) and the layout of the facility which was SUPER helpful. The establishment is kept very CLEAN. They provide additional services so make sure to check their website. The washer and dryer machines are fantastic (Huebsch). Roughly 23 minutes in the washer! I'd recommend downloading the app as you can pay and receive credits for each washer/dryer cycle. The app will also show how many machines are available and the remaining time left in the cycle. I've been going here a few weeks because my washer is broken. I am very glad I found this place and have been returning weekly.

Very friendly service. I am very impressed and happy . I would recommend This place to manyread more

Deb is fantastic! She does high quality work and very timely. I highly recommend laundry services…read morefrom her. She has always been happy to help. Don "nice man".

Very clean the gentleman that was there operating at that night was very nice very helpful kind of…read morefunny nice man very matter a factly ! LOL definitely the place to go if you have to do laundry

I am here to say, I will never use the Wash Basket Laundromat again. There are aggressive notes…read moreposted everywhere. A note states to be on-site at 4:30 when he gets there. After running to Meijer to do some shopping with my 3 children I was a few minutes late and saw the sign-out front say closed(they close at 6). The door was unlocked so I was able to walk in. As I was going straight for my one washed item I noticed he was standing near the machine I used and he had the door opened. As I was pulling out my comforter he asked if I was going to take that home. I stated I was planning on taking it home to dry, he replied "Good because you were supposed to be here on-site at 4:30 and pointed to the sign. I told him I got there as soon as I could and he said we don't need to be wasting time. I could not believe how rude he was! I assume he is the owner, he really lacks on his social skills and how to treat people.

I didn't know that I would ever reach a point where I had to write a negative review about a…read morelaundromat, but here we are. After dropping my laundry off to wash and running some errands, I returned to swap to the dryer well before closing time. I was greeted by who I presume was the owner aggressively telling me to read the sign that he had taped to my washer. It read something about guests needed to be on site by 8:00 PM, an hour before closing time. It was about 8:05 at the time of my arrival. I still had a good 50+ minutes to wrap up the drying of my clothes before the scheduled closing time. Instead of recognizing this, the owner viciously told me to leave since behavior like this will only be tolerated at Qualify Dairy, the other laundromat in town. I'm frankly not sure what that is supposed to mean since I took my wet clothes to QD and loaded them without hassle or harassment. I'm very happy to say that I will not be going to this business from now on, and would not recommend Wash Basket to anyone. I know that the owner doesn't care about this since he says he takes the same check to the bank either way, but I hope this helps save someone else from a negative experience.

I was @ the Point Laundry @ Grand River on Christmas eve, The lady who worked there was so…read moremean,nasty & & acted as if she didn't want 2 help with anything I asked a ? About the card machine she was like i was interrupting her day, as i got ready 2 leave i saw a man come as i was leaving ,she locked up the laundromat jumped in her grey car the Man was asking her ?s she acted like she didn't see him & sped off in her car 2 the whole food store next door she was very Disrespectful. I have been 2 this laundromat previously no other issues, everyone eles have been helpful & kind. This lady must go...

Very clean with friendly staff. The prices were fair and…read morethe machines all worked. This was the perfect place in a pinch.

What a nice surprise! Many of these reviews are positive, but all are old (+3 yrs), so I had my…read morefingers crossed going in. Big, spacious, clean, plenty of carts, plenty of machines of all sizes. Helpful attendant on site. Nice big, clean, folding tables, not too expensive. Good experience. The only minus was that all the vending products were sold out and I needed dryer sheets.

We used to go to the point laundry over by the college. Now I happened to drive by here today and…read moresaw... woo hoo. And the cards work at both. Machines are new and plentiful. Used two 2.50's today and two dryers. It's going pretty fast. Nice black lady attending as well & talkative. She was helpful. This location is way closer to the flying J for us.

I have washed my cloths weekly at the eastside laundrymat in Ionia, MI since the summer of 2024…read more There are several machines in there i wont use because they have damage inside of the washing machine drums that grabs the fibers on your towels and wrecks them. They have staff in there periodically. I am here today at 2:30 p.m. and the front of the building is dripping and forming an ice patch on the sidewalk. Noone here to spread salt to avoid a Potential slip and fall. Eastside, you should take some lessons from Sunshine laundrymat in St. Johns, MI. They have a bigger selection on machine sizes and they have utility sinks for customer use to rinse out your detergent bottles and Apple seating.

As others very clean generally nice employees until tonight…read moreI think her name was Amanda Acted very disgusted that people were tracking if from outside then was very rude to us for leave shoe prints on her floor during open business hours yes I feel for the workers in winter when trying to keep it clean but this is michigan and wither we were running just a couple minutes beyond 10 but for the last 15 min if she would had not kept jumping on us we would not been 4 min past 10 my gf suffer ptsd and anxiety so the more Amanda kept calling out the the time getting her all flustered we would have been out by 10pm She also said we need to start getting there earlier well if we could we would but she has no idea what others have going on In there life like maybe work hours She also states she gets wrote up ever time she's not locked and empty prior to 10 Also side note fix the clock it is always set 5 min behind for some reason At 9:50pm real time 9:44:there clock time she started getting very vocal creating my gf anxiety to go into over drive The as I turned to leave I stepped right were she had mopped again just a foot away from me i took one step and she was screaming at me i had already had stopped walking she was bitter from the time we walked in at 8:15pm. If I can help it we will never go back !!!! Amanda's attitude is the only reason this is not a 5 star review

I needed my mother of the bride dress that was wrinkled to be steamed. Teresa was so friendly and…read morehelpful. She Will go the extra mile for you.

I had an issue with my dryer not working before work and i was able to bring in my clothes to be…read moredried. She had it done within an hour, ironed them, and didn't even charge me a penny. Very much appreciative of this place! I can tell they're hard workers

This place is amazing. I was in town for a trip and needed some laundry done. Went here due to the…read morepositive reviews. Staff was super friendly, place is very clean, prices were great. They washed, dried and folded my clothes in an hour. They even offer a pickup and delivery service that can be arranged online.

Amazingly easy online service! I travel for a living so finding reliable service on the road can be…read moretricky especially when you're only in a city for a day or two...WaveMax picked up a 16 pound bag at 9:00am from my hotel and had it back by 12:30 on the same day! It says 24 hour service but they far exceeded that expectation. Thank you!

DO NOT GO HERE…read more wash your goods elsewhere. Asked owner about his dry clean rates. (Just to spark conversation since I'm just talkative and personable like that.) I really didn't need any prices tbh. Anyways. Brought my comforters to wash in the washers. Had my twin babies with me. Left for 45 minutes since they needed a nap. Washer took about 30 MN? When I returned, my belongings were out. Which is cool. No worries. Keep in mind .. the place is large with many machines. Owner angrily confronted and yelled at me for leaving. Reason was he didn't want someone to come in and not have a washer to use. Understandable -- BUT HERE's THE KICKER. THERE WAS ABSOLUTELY NOONE IN THERE WHEN I GOT THERE AND NOONE IN THERE WHEN I CAME BACK!! This guy didn't just yell at me, he literally berated me and treated me like a thief! DO NOT SUPPORT this BUSINESS!! Holy moly. I was flabbergasted at his demeanor and his treatment of a respectable paying customer.

I went to this laundromat today and it was very clean, new washers & dryers. The manager was very…read morenice and helpful. I will go to this laundromat. For all my laundry now. I would recommend this laundromat to anyone that asks me about it. The best thing is I don't have to touch all the nasty quarters anymore.