I was @ the Point Laundry @ Grand River on Christmas eve, The lady who worked there was so mean,nasty & & acted as if she didn't want 2 help with anything I asked a ? About the card machine she was like i was interrupting her day, as i got ready 2 leave i saw a man come as i was leaving ,she locked up the laundromat jumped in her grey car the Man was asking her ?s she acted like she didn't see him & sped off in her car 2 the whole food store next door she was very Disrespectful. I have been 2 this laundromat previously no other issues, everyone eles have been helpful & kind. This lady must go... read more

Very clean with friendly staff. The prices were fair and the machines all worked. This was the perfect place in a pinch. read more

See all

owner doesn't acknowledge when customers have a complaint or problem but acknowledges when someone says that it was satisfactory

As I (black male) was drying clothes, a customer (white female) approached me and began starting issues. The employee came and yelled at me, threatened to kick me out of the laundromat, and made a scene as if I was the problem. He then turned and spoke to the other customer softly and politely. I was very upset at the different treatment. I then asked for the owners contact information and he refused to provide it to me. Preventing me from reporting the issue. read more

I found this place on Yelp am I sure grateful point laundry was there! I am here on business for the next 30 days and point laundry will be my weekly trip, they have a simple drop off and pick up the next day service. My clothes are cleaned and folded ready for me to wear less than 24 hours later. Thanks again Point Laundry for the excellent customer service and the clean and organized establishment you have. I have interacted with your staff and they are always exceptional! read more

Came back in June. Still had my laundry card. Woo hoo. On a sat it wasn't very busy. Got everything done. read more

Point Laundry - Front seating. - Laundromat Near Me - East Lansing, Michigan

If the owner of this location is the same one as the Frandor one, I'd like to know why you can't seem to follow the rules at the Frandor location. The washers, dryers and prices are all the same but the frandor location does not give a rip about Covid restrictions. Three men have been sitting inside while their clothes dry and taken their masks off. The doofus working who proudly struts around with no mask talking to customers. If you can't manage to have your employees follow a simple mask request, I wonder what other things y'all have going on in the facility. Point Laundry has seemed to have taken over three different local laundry mats in the area. The East Lansing branch is better than the frandor one, which I strongly recommend you avoid at all costs. read more

Point Laundry - One of three guys hanging out, doing laundry with no mask. - Laundromat Near Me - East Lansing, Michigan

Great for staying in town awhile and not dealing with hotel laundry. People are friendly and the service is reasonably priced and done by the next day. read more

Very clean, machines look new& the laundry card is super useful! Very nice place to 2wash & dry my bigger quilts & bedding! read more

Point Laundry - Large load machine - Laundromat Near Me - East Lansing, Michigan

See all

When our washer or dryer breaks or I have large bedding to wash, this is our go-to laundromat. It's clean, the staff is friendly, easy in and out. Free WiFi and sitting space. It's all good. read more

Washed and folded my clothes with same day service. They sent me a text letting me know when it was done.

WOW! This is the best laundromat we have ever found in our apartment-living experience! It is clean and very spacious. It has modern equipment, plenty of seating, free wi-fi, ample folding tables, a clean restroom, and a simple to use laundry card (cash only to load the card). Also offers by-the-pound drop off service. We were here on a Sunday morning shortly after open and did not have to wait for a washer or dryer. Bah-zing! read more

5/30/24. 3:30pm. employee was extremely rude. I do not recommend this establishment. She didn't seem willing to get off her phone to help in any way read more

Great service at this location! The facility is very clean and the machines I used worked without any issues. They accept credit cards to put money on an individual key to operate the machines so there's no need to bring a roll of quarters. They have free wireless and a few places to sit in the front lobby area so I did some work while I waited for my clothes to finish. Would highly recommend this place if you need laundry service. read more

At one point in my life, the thought of doing laundry was synonymous with pulling teeth. Now that I have discovered Point Laundry, I no longer dread laundry day. I actually kind of enjoy it. This is the cleanest, most accommodating laundry mat I have ever gone to. The machines are incredibly easy to use, and there's a variety of different washer/dryer options to choose from. The machines are operated by a small, re-loadable key that cost $1.50 to purchase. No need for coins- just bring lots of $1s, $5s, and $10s. While you wait, you can enjoy the convenience of free wi-fi, televisions, magazines, and quiet study time in several different sections. The seating is comfortable and several tables are provided. This is a great spot to be productive, especially if you're a student! It's very clean, and the employees are really nice. I've gone at night several times, and I've always felt safe. If you have mountains of laundry in the floor of your room, you have no more excuses. You can no longer complain over a dirty laundry mat being a hassle. It's located a two minute drive from Michigan State's campus, and this place is as good as it gets! read more

No one really likes to go to the laundromat, but if one must go, then let it be here. This place is ridiculously clean, well-decorated and well-maintained. They have lots of different seating arrangements including couches and chairs in the back. They also have outlets for your laptop just about everywhere. There are plenty of machines and dryers and generous room for folding. I love that the attendant always pushes the automatic door opener for you when you are leaving with a load full of laundry. Some things to note. Don't bother with quarters here-they don't work. Bring lots of ones and fives. The first time you go, you will need to buy a "key" to operate the washers and dryers. This will cost you $1.50. Keep the key or you will pay an extra $1.50 every time you come. The key can be refilled with whatever amount you need each time. There is one thing that would make this place extra spectacular--free wireless. If they did that, I might be willing to forgo my own washer and dryer and do all my laundry there! read more

I thought this place needed a recent review-- appropriately clean and fresh laundromat. The staff is always pleasant and quickly swing their arms out to hit the door button when they see you struggling down the sidewalk with a load of dirty laundry. I also appreciate the key system, where you can load your $$ onto a programmed key that hangs conveniently on your key ring. My laundering tastes have gotten quite boogie as a result of this, and I shall never launder with change again. Wonderful pick-up and delivery services as well, especially when it's winter and you are too cold to wash your blankets... even though you clearly need them! read more

Amazing system they have here. No more coins! Great trendy atmosphere and good WIFI. If I could critique anything- it would be that the furniture needs to be cleaned a bit and WATER needs to be available in the vending machines. Right now, it's 100% pop and junk food. Gave them 5 stars cause no one can be perfect but it's the best laundry mat I've seen! read more

I have been using Point Laundry for the past 3 months while in town on business. Nou has been nothing short of awesome she always is very friendly and shows the best customer service. The point will take care of you and all your laundry needs! read more

Point Laundry - Drop off service! - Laundromat Near Me - East Lansing, Michigan

It did it's job. A lot of broken machines, misspelled signs, and mildew smell. Frustrating that you have to use a purchased card, instead of coins. Now I have money stuck on a card that is for a place 1500 miles from home. read more

I've been living in East Lansing for over six years now and every time that I need to do laundry I always choose point laundry. The facility is clean, they take care of there equipment and the place has free Wi-Fi! The washers are in excellent condition and the driers dry efficiently without scorching your clothing. You can buy the key cards with cash or spend the $20 on a CC and get a key with money pre-loaded! The staff is extremely helpful and constantly is asking if you have any questions or o need anything. I will continue to advertise and promote point laundry! read more

I wound give 0 star if I could, this is literally the worst dry cleaning of experience I've had. DON'T COME HERE IF YOU WANT YOUR CLOTHES MISSING. I sent two coats to dry clean on October. 16th, one North Face and one Canada Goose. They promised the clothes will be ready on October 28th. But when I arrived at the store on 28th, they only gave me the Canada Goose. They claimed that the North Face wasn't ready, and promised me to come back in two days. However, when I went back in two days as they asked, they still didn't give me my coat. They keep pushing the date and I haven't received my coat since then. I keep calling them to ask if my coat is there to pick up, and they either hang up on me or just wound't even pick up the phone. The attitude of the employees there upset me the most, the lady told me there is nothing she can tell me at this point. She keep promise to contact the owner and let him know the situation, but the owner never contact me nor the store never called back. read more

when you think of Laundry places you think of old washers and dryers with that much seating. Well point laundry is the total opposite of that. The place is modern looking with many washers, dryers, lots of seating, respectable music that is not that loud, TV, free internet, reasonable prices and friendly staff. I have been going here since 2011 and continue to go here to do my laundry and dry cleaning as well read more

Found this new laundry place and tried it out. Clean (except the restroom, which has issues). Most machines functioning properly. I was new to the debit-key system instead of quarters, but the young lady attendant was friendly and patient. There is an ATM, but NO coin change machines. The machines do not accept quarters. There are TVs (at least 1), WiFi (it was working), soda and snack vending machines. Also cappuccino, but I didn't try that. Very good seating areas scattered throughout, some nice upholstered chairs, reading lamps, side tables, tables and chairs (like in a kitchen). I felt comfortable there and the place seemed secure. If they see you coming in with a big load, they'll hit the door button and open it for you. Very nice! read more

From their friendly staff to their ample seating to their clean folding tables, this is by far the nicest laundromat I've ever used. You also get 24 free dryer minutes each time you check in! read more

Point Laundry - Several really nice seating areas! - Laundromat Near Me - East Lansing, Michigan

See all

Very clean. Lots of machines. There's a couple lounge areas with receptacles for your electronics. The machines use a loadable magnetic strip card that you get at the kiosk with cash/card. read more

Better than a typical laundromat with wifi, plenty of seating, tv, and many options of different loads of wash and drying. Payment is via an electronic key that you load. Be aware that you do have to pay for the key ($2.50 I think) but it's simple to load and there is an ATM if you don't have any cash. Very clean and friendly staff willing to help and answer any questions. Highly recommend over the others in the area!! read more

Dropped off my 2 piece suit for cleaning. Cost was around $12 but i got 10% off for paying at time of drop off instead of at pick up. Turn around time was a few days and it even came back one day earlier than expected! Overall great service and they did a fantastic job. It was also the cheapest in town! read more

The nicest laundromat I have ever been to, very clean, the woman that runs it is friendly, always opens the door for me on my way in with baskets so I don't have to struggle with the door. It's quiet and you can get your laundry done quick with the bigger washer and dryers. The only place I'll do my laundry but home read more

Since I was in college at there old location by Rite Aide I have used them when I needed them! I used the drop off service in 2005 constantly then again when we moved into a temporary apartment between our condo selling and moving into our house! I am back visiting and staying at a townhouse with no washer and drier. You bet I am heading over there today! The drop off I used again in 2010 when I didn't have access to my own washer and dryer! They never got angry if I brought in 4 laundry baskets and always had my things folded, or hung up. Prompt and professional inexpensive service! I have allergies and they made sure to use free and clear detergent on my clothes! So highly recommend! read more

We usually get our sleeping bags cleaned at Point Laundry in E. Lansing. I tried to drop them off the other day and the person wasn't wearing a mask. I asked if she had 1 to put on and she said no and I left. I called to ask if their policy is to not wear masks- I was told they don't have any policy, but that if you ask them to put a mask on they should put one on. Just tried again and person was not wearing a mask and asked why they should wear 1 so I left. Just an fyi for those of you concerned about what businesses are safe to visit. read more

It's a laundromat. Bit on the expensive side, but it is nice. Would give a better rating if the wifi was actually working when I was there.

No paying with quarters. You have to purchase a debit stick for $1.50 & load $$ on it. I only plan to do one load, one time. Wifi is ok. Bathroom is disgusting!! Ok for the quick, one time load. read more

My husband and I went here when the washer in our apartment went out. This place was nice and clean with a good atmosphere.

After a discovering my apartment complex graced its residents with two washers per building, which holds thirty apartments per building, I decided I would save myself the stress and find an alternative. Not only does Point Laundry offer a clean, secure, and new alternative to other laundromats, it offers it at a cheaper cost than most coin operated machines, may they be on-campus or community machines. Point Laundry offers both self-service and full-service laundry options. The machines are in new condition, and use a debit key which you can purchase at the counter. (The debit key is reusable, and proves to be more convenient than quarters.) If you decide to wait in the building, bring a book, a computer, or homework; they offer a nice sitting area with plenty of magazines, and free Wi-Fi. read more

I have never used a laundry mat before and I found Point Laundry on Yelp based on reviews. I would have to agree with the previous reviews in that this laundry mat is clean and easy to navigate. The key system is nice but the only downfall is that I had a money left over on my key and I'm not sure I'll ever be back since I was only here because my machine at home is currently broken and awaiting repair. read more

The machines DON'T SMELL!!! Thank you to the owner for running Affresh Washer Cleaner cycles in the machines regularly. The entire environment is clean and pleasant to do your laundry. Please don't come here to act stupid and mess this place up, it's a good place to drop laundry or come do laundry. I hope it stays like this. Kudos, I'll keep you posted if things change. read more

Good laundry mat, spacious with plenty of seating students can come here and do schoolwork plenty to table tops for that as well. They've also got a card system so rather than having to bring a wad of quarters, you can just put money on a card and insert it into the machines. Easy! And it's next to Whole Foods! read more

Being a college student with not enough hours in the day, it is one of the best things to have your laundry picked up and dropped off for you. The people who deliver/pick up are very nice, and this place is a very good deal. I got the prepaid plan of $125 for 125 pounds of laundry, and could not be happier. The laundry rooms in my dorm are not very good and have bleacher and torn my clothes before. This is a WONDERFUL alternative. read more

Best place in the area to do laundry - MUCH cleaner and less seedy than a lot of the places in Haslett and Lansing. You can tell each washer is cleaned daily, there is plenty of seating (I think they recently opened up the place even more for more seating) with comfortable chairs, a laptop bar, and tables. TV is always on with news or a popular movie. Free wifi makes it great to stay and get some work or studying done, but I usually just run out for errands while doing my laundry and I've never had to worry about anyone messing with my stuff. This is the only laundry place I know of that doesn't use quarters. Instead you get a little electronic key that you can load for the machines - I don't know if they still offer it but a few years ago when I was still a student they would give you a free key and wash if you said it was your first time there. It's nice to not have to bring in a ton of change, but you also have to make sure you don't lose that key that could have $10-20 loaded on it. Staff has always been friendly, and I've never had to wait for a washer or dryer. read more