They care nothing about the customer. I have a whole house I need to remodel, and they have lost a…read morecustomer. I was hesitating to proceed with my projects since I can never catch anyone in the cabinet dept. I have a friend that word at Lowes in Tx and she was helping me with my cabinet renderings, etc. She reached out to the cabinet guy in my closer Lowes, his name is Tyler. We got as far as me PAYING for someone to come measure my 4 bathrooms and large kitchen for cabinets. After that, we could never reach anyone. I wanted to make an appointment to meet with the cabinet person to look at things in person. I could never reach him. The phone tree is horrendous. AI kept describing cabinets as if I would purchase based on that!!! I had to scream for an live agent no less than SEVEN times before I got transferred. Then it rang for 10 times before I got the main desk. They told me Tyler was not working that day, but we set up an 'appointment' for the following week. Before I left, I called. I did not want to waste my trip, as I live an hour away. Again, the fiasco with the phone tree. Finally got to the front desk. I was told he was not working. Not surprised. They were going to transfer me to his manager, she was busy with customers, could I call back. I said no, explaining the painful process, could she please take my number and have the manager call me. I was told, "no, she is too busy with customers." I said well then you are too busy for my business, we are done, you have lost a customer. I informed my TX contact of this situation and she said to contact corporate. I did so via email about 2 weeks ago. Crickets! This store SUCKS!

I would give this company negative stars, no one talks to each other. Lie thru there teeth, don't…read morewaste your money or time there. Go to Home Depot. Charging us more than there mistake, I will reporting them.

The service, selection and value are great. Always a friendly face and they know what you need if…read moreyou can explain it. You don't have to wander around the isles. Great selection. They have good value.

Small business, gives you the small hometown feeling and hometown customer service feelread more

went to buy a drill didn't realize it was the wrong one came back the next day and was laughed at…read morewhen I tried to return it. I didn't notice the two signs one on the complete other side of the tool display saying no return and one tucked behind the cashier saying no return it was never mentioned or ever brought up. they laughed at me a said my best bet is to get ahold of the owner but they have no idea what his schedule is or give me a number to call so now I'm stuck with something I can't use and out $150 you have to come up with more money to buy another drill

Stopped by Gurnsey's Hardware & Furniture on a recent trip to Rison. I was with a group visiting…read morethe Farmer's Market and just had enough time to poke my head in and take a few photos. Looking forward to a second visit when I can browse more. Looks like a very nice store with lots of useful things.

This place is a mess. one person is knowledgeable in the lumber yard and the managers up stairs who…read moredon't care are worse off. Jordan is great and so is Liz everyone else is not worth much time to even walk in the door. It's the blind leading the blind.

Closing before 3 on a weekday? I needed a plumbing fitting to finish a job and drove up there and…read morediscovered you were closed. I guess I will not waste my time shopping your store in the future.

They have been awesome. Always friendly and helpful. They have most everything I need without…read morehaving to drive to Lowe's or home depot

Great store to shop at with great prices. Good selection of merchandise. They also have a variety…read moreof things you can't find at other retail stores. The employees are friendly and helpful too.

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!