We've had great experience working with Robert for many years. He's a great example of good…read morebusiness practice.

I have used Lori Berg in this office for 10 years now and I'm consistently impressed with her…read moreability to get my taxes done quickly and with accuracy. The only times I've ever had issues with my taxes is when I've failed to provide her with necessary documentation and when I've done so she has modified and updated my returns to have the correct data for the government. Would recommend.

/Peter Taurinskas has been my financial advisor since 2002, when I contacted him through a…read morerelative's church for help in managing her estate. Subsequently, I transferred my own retirement funds to his care. Throughout our long relationship, Pete has kept in touch with me frequently. I especially appreciate his vigilance regarding deadlines and decisions that have to be made. Pete coordinates his work on my behalf with my tax accountant, and together they make informed recommendations. During the 15 years of our relationship, I have lived in three different states; Pete has taken the extra effort to make sure that he and I are both in compliance with laws outside Minnesota. He combines compassion, expertise, and professionalism in his work as a financial advisor.

Mr. Byron Stauber is a tax accountant who is very knowledgeable. He was very helpful with my tax…read morequestions about how to handle my taxes being an independent contractor. I appreciate all his hard work on my behalf. Thank you, Mr. Stauber! Rachelle L.

I recommend Byron Stauber if you need help with your taxes. He is very knowledgeable. He answered…read moreall of my tax questions, giving me peace of mind, knowing that I will get my taxes right and avoid potential tax troubles. Thanks, Byron!

We are new clients for Tonsager and could not be happier with the service we received. Being out of…read morestate, we truly appreciated the frequent updates and ease of uploading all of our documentation. The expectations and next steps were clearly communicated. Both Dusty and Heidi are knowledgeable, friendly and quickly answered all of our questions. While no one enjoys paying taxes, Tonsager Tax and Accounting Services makes it easy and take some of the sting out of the process. Definitely worth the time and money; thank you!!

I have had great service with this tax company. I started with them about 3 years ag ago and have…read moreonly had good experiences. Dusty takes time to explain things to me and answer my questions. In addition, he is helpful to make recommendations to enable me to get as much back on my taxes that I can. In addition, Heidi is always nice to chat with when making appointments and picking up items. Highly recommended.

I've used mikes services for years and have always paid him for his services after I received my…read moretax refund. this year he decided not to file my taxes until I told him how I was going to pay and/or provided payment? without communicating to me that he needed anything else from me. he put me in a real bind financially as I have been waiting on this tax return since I filed on February 7th and today is March 3rd and he just submitted my taxes today after unprofessionally only responding to my mother. will not be using him again in the future.

This beats doing my taxes on HR block, would recommend the service and company, wouldn't go…read moreanywhere else for my taxes.

This place has sketchy business strategies that might or might not be illegal…read more They promise a lot, but fall short on there promises. They are attentive until they get your money and then then are hard to reach after they get your money or fail to achieve what they previously promised.

Fraud. Stay away. Big promises, horrible communication, crazy fees, incompetent and do not care if…read moretheir clients ever receive the refunds they promise.

Before diving in, I will say that the front desk staff at Verbout is very kind and they were as…read morehelpful as they could be with my situation. They heard my frustrations, however, that is not enough for me to trust Verbout for anything in the future. I don't typically write reviews but I do want to speak on my experience working with one of the CPA's on Verbout's team. I am a young adult and a new business owner and I started working with Kerry last year on my taxes and my first year filing as an LLC hoping she could help since taxes aren't my area of expertise. My first year filing taxes with her, I went to my meeting and she was over 15 minutes late. That time wasn't added to my appointment due to their running late, it was just cut short. She rushed through the meeting, the staff came in and warned her time was running out, and frankly the appointment was a waste of time because she was unsure if I should be filing for sales tax so we spent a majority of the appointment debating this until she decided I should. I ended up going home, doing some research and talking to some other business owners in the same industry and they all came to the same conclusion that sales tax was not applicable for me. I reached out to her to discuss my concern of the incorrect filing. She called me and told me I shouldn't "listen to my friends". We had to reach out to the state for a final verdict. Turns out myself and my "friends" were correct. The filing was reversed and the appointment was pretty much a waste of time and money. This year I decided to go back to Kerry because I figured it would be a smoother experience considering we figured out the sales tax snafu. However, I am sad to say it has been an incredibly disappointing experience. We had a virtual meeting for our appointment that I would say went well. There were a few documents she suggested I add to help me out. I got off the call and promptly got ahead of those things (adding most the same day). I got my part done. From that point, I had not only waited well over a month to get any kind of substantial update from her, but she ignored questions entirely that I would ask in my emails (mainly ones asking for transparency with her charges for working with her), we scheduled a phone meeting that I cleared my client meetings for and I never received the call, I never received a follow-up on why she didn't call, and from that point on she just said "working on it" over email and that was essentially the only communication I was given. An update from this point (a few weeks after writing the first half of this review): I had to call the front office for updates a few times before one of the women said she would force me onto her schedule and that if she missed that phone call again I could continue to call her so I could be placed on her schedule until she finally answered. I don't fault the front office for this, as they were working to help me, but I do find it unprofessional that it would even get to that point with one of their CPA's on staff. I finally got onto a final call with her where she said she had questions for me before she could finish her job, but those questions were just making sure I uploaded the forms she originally requested I upload (That I uploaded 1.5 months prior, which tells me she didn't look at our portal or messages at all since our original call). She offered me a small discount for the inconvenience and that was that. Even after my taxes with her were completed, I had a few follow-up questions and again was given a flippant response. After deciding I wouldn't receive any proper communication from her, I shared my experience with her and requested all future appointments to be canceled. She didn't address any of my feedback, seemingly had no care that I had a poor client experience, and I just received confirmation of my canceled appointment for 2026. I am very new to business ownership, it is an intimidating world in general to be stepping into as the first in my family, and maybe this office would be better suited for people who are well into adulthood and have a little more understanding/may garner a little more respect being older. I am not naive to the fact that there is much for me to learn. When it comes to finding a CPA that is going to help me as a new business owner and young adult, this was not the place nor the person. It's been incredibly stressful receiving any kind of communication, I've been talked down to like I am a child with "friends" when talking about industry professionals in my field, and I've been ignored and ghosted when it comes to meetings, emails, and questions pertaining the services I am paying for. Like I said, maybe this is a good office for those who don't have a business, work regular W2 jobs, and have a more simple filing. I had an awful experience and will not be returning (neither will my family that were previously long-standing clients) or recommending Verbout to anyone I know.

We were having issues with our business and personal tax preparations. We spoke to the office…read moremanager, and she stated she would have a partner call us back today. Karl called back and as we were trying to explain to him what our concern where he stated, "Shut up, stop talking and listen"! We then said, "do not speak to us that way". Karl then said, "you have a good day mam" and hung up. This is completely unacceptable and unprofessional. As a fellow business owner, the lack of professionalism is appalling. We called back and spoke with the office manager again and she was very willing to listen to us and refund the retainer that we paid to VerBout back in 2 months ago.

Was knowledgeable enough and reasonably priced, we were customers for years. Then last year we had…read moresome changes and after our taxes were done there were questions. I was ghosted and after multiple calls, Dillon never responded back to me! I don't operate that way and have since found another tax preparer.

My daughter paid Jasicki Tax & Financial Inc in Champlain to complete and file her state of…read moreMinnesota and federal taxes for 2021. This past May the state of Minnesota garnished her refund for overpayment of her property tax refund. She asked me to help her figure out why they did that. A quick call to the State of Minnesota (is there such a thing?) and I was informed that there was no return filed for her for 2021. I reached out to Dillon at Jasicki as he was the preparer that completed and signed her return. Always got the answering machine or left a message with the always pleasant lady that answered the phone. Once on May 19. Three times on May 27. Twice on June 3. Four times on June 4. Twice on June 6. Again on June 26. Twice on June 27. Concurrently during this stretch of time, I sent out numerous emails requesting information and seeking guidance. NOT ONE TIME DID I GET THE COURTESY OF A CALL BACK OR A RETURN EMAIL. I had to literally catch Chuck answering the phone almost 2 months into attempting to contact them to have a conversation with him. Extremely frustrating and disappointing given that she paid them to prepare and file, and interest and penalties accruing daily. So, what happened? They filed the federal return but it was not accepted for reasons not provided to her at the time. They did not even notify her that her return was not accepted. As the filer they got notice but failed to communicate directly with my daughter that they needed more information for the return to be accepted. It ended up being a 1095 health insurance form that was never discussed or requested when they prepared the return. When I finally got Chuck on the phone, he transferred me to Dillon and in 34 minutes we had it worked out. Simple right? All could have been handled at the time and saved the $435 in penalties and $257.08 in interest. I would ask them to cover the costs incurred due to their pathetic lack of follow up, but they don't answer emails or return phone calls. Do yourself a favor and have your taxes prepared elsewhere.