All I want is a refund…read more In early March, I contacted FFUSA, tasked with the possibility of upgrading our church's Giving Kiosk, a credit card processing unit that stands alone in the Narthex, used by congregants wishing to donate money to the church. I spoke with Michael Novinski, who was happy to take my call and even more so to help the church upgrade this important system. Over the course of a month or so, the church council decided to purchase a Clover Mini for $488.92 from FFUSA, noting that their fees were cheaper than what we had previously and the Giving Program seemed worthwhile. The box arrived and with great anticipation, I set it up on Thursday, March 30th in the Narthex and I realized quickly that the unit we bought was designed for a business for the purpose of processing purchases and was incompatible for the purpose of taking church donations. I called Michael and learned that he had moved on from FFUSA and now was put touch with Chad. I then learned that none of the kiosks available from FFUSA were supportive of our needs as a church, and if we wanted a unit that could operate the same as our old one, we would have to find one someplace else. I would have to return the unit to FFUSA. I did that the very next day. Having left a voicemail for Michael the day before (not knowing he had moved on), I got a call back from him and was yelled at, berated and impugned over the phone for not knowing what our church needs were. Our needs were expressed literally dozens of times in our numerous conversations over the phone and email over the course of a month's time. He told me he knew all along we should have purchased another unit called the Square, which was less expensive. Having learned a few things about credit card processing machines over the past month, I told Michael the Square is incompatible for our needs the same as the Clover Mini -- both are designed to process purchase transactions, not take financial donations to a church. I still don't quite understand why Michael was so angry given the fact that he no longer works for FFUSA, or why anyone should have to put up with a salesperson who yells at customers -- or anyone for that matter. As I said, I returned the unit back to FFUSA. On Friday, March 31, I drove it back myself to FFUSA in Hamel. I met Chad at the door, who took the unit and assured me our charges would be reversed and we would be refunded for the unit. I called FFUSA on April 18th and left a voicemail for Chad and spoke to someone else who said they could see that our account had been closed but no refunds were ever issued. She said she would talk to Chad and get it resolved. An email from our church's finance office indicated that FFUSA had charged us $488.92 on 3/20 for the Clover unit, $38.95 on 4/3 for a monthly service charge, and $9.95 on 4/4 for a processing fee. Nothing was ever processed. It's now a month later and still no refund. I spoke to Chad a few times this morning and he said a refund had been issued on April 19th, so I went over to church and the finance person and I looked at the ledger together and confirmed that no refund had been issued. Please refund our purchase and reverse the other two charges.

I reached out to Dual A services for help with my taxes. I have never used any form of professional…read morehelp with them before. Arin reached out very quickly and answered every question I had fluently and was incredibly friendly. She helped me weigh my options and I chose to go through her. She is so quick and efficient and did not miss a beat throughout communicating with me. Not to mention very affordable. I will band returning to her in the future.

Arin provided an extremely detailed and thorough preparation for my personal taxes. I was looking…read morefor a tax preparer while here in Minnesota, as I'm from out of state and needed someone to help prepare my taxes asap since tax day is just around the corner. Arin was presented to me through Yelp and I'm glad to have came across her business and worked with her. What she charges for her services is reasonable and I would say well worth it. She was responsive throughout the entire communication process while also preparing my taxes for e-file and she even helped save me a few thousands on what I initially owed! That's a winner right there! Arin you have made a life long customer, you are my tax advisor for years to come. Thank you for your professionalism and expertise!

Teri has been doing our taxes for quite a few years now and she knows her stuff. Fast efficient…read morefriendly it's just easier to pay her to do it correctly and not have any worries . Good location in a strip mall with plenty of parking

I have gone to Kristine Flett for the past 3 years now and I will continue to go to her (even…read morethrough I have moved across the metro)! She is awesome to work with and helps with any questions I have regarding life events or changes that would effect my taxes such as renting out property, switching jobs, and marriage. It's nice to go through someone I can put 100% of my trust in. I highly recommend Kristine in the Maple Grove office. :)

Super helpful and enthusiastic staff! Was greeted immediately upon entering. Elijah at the desk was…read moresuper kind and helpful!

Stay far away from this Wells fargo in Medina. The service manager named Kay (an older lady with…read moreshoulder length white hair) and 2 Asian bank tellers were completely rude to me and refusing to cash my check regardless of how many separate identifying cards that I have, but because I don't have a bank account there or anywhere they refuse to cash my check even after 11 forms of id. I cash checks at Wells Fargo from customers I do work for ALL the time and never have been denied a check because I don't have an account. They always accept my I'd and insurance card. because I went to a Wells Fargo I normally don't go to, I even called and checked to make sure even though I didn't have an account if they would accept my insurance card and the woman replied yes so I continued to drive to this location. I am completely dissatisfied with this bank. I have never felt so degraded in my life. The woman who says she's a "service manager" named Kay really needs to either leave her job if she doesn't like talking to people or she needs to be talked to by her HR about how to treat customers and how to work her job. She also had an extremely huge additude after I asked her for her name and employee ID number so I can call and talk to her boss and she refused to talk down on me and told me she doesn't need to tell me anything. I will definitely be taking this as far up as I can. And never coming to this bank again. If your bank teller/service manager is Kay make sure you run the other way.

Highly recommend Garrett and his team. Karen at the front desk is so professional and kind - I like…read morethat I can call and a real person answers right away.

Hello everyone, my name is Marvin and I am a college student. 3 Years ago, I moved from Florida to…read moreMinnesota. Since Florida, I have been using State Farm and I was very satisfied with their service. So when I came to Minnesota, I did not hesitate to transfer my car insurance directly to this agency of State Farm. Garrett and Tony were quite welcoming and friendly. The first bill was in October 2017 and the total cost was $173.34 (which about 50% higher than I used to pay, but I thought it might just because of the state law and stuff), so I paid. Two months later, I had a small red light rear-end accident, no one was harmed, and the cars were completely fine. But for the first time involving something like this, we were so scared that we called our insurance companies immediately. For the rest of 2018, because of this record, my insurance payment rose to $239.15 and stayed that way. Until August 2018, it even rose to $296.32. Thank God I studied in the UK for six months from January 2019, so I suspended all insurance during this period. When I come back in August 2019, guess what happened? State Farm asked $315.66 a month. And this time, even the company representative found something's wrong, so they began to contact the State Farm head office and try to figure out what happened to my insurance. $300 car insurance? As a student, if I keep paying it, I will be soon enough broke before graduation! I finally decided to stop the entire insurance with State Farm before they charged me any dime again. In September 2019, I started using P insurance company. In this insurance company, I got all the coverage I've got from State Farm, and I only need to pay $106.92 (this is still the case with that small accident record I had). In the new year of 2020, my record was finally officially eliminated after three whole years. Now I only pay $89.96 per month and still get all the benefits that I used to get from State Farm. If you want to do a calculation, if I started using P company instead of State Farm back to three years ago, and paid $89 instead of $173, $106 with the accident record instead of $239, $296 or even $315, I would have saved a LOT OF money. In fact, over these three years, I spent an extra $2,201 for nothing, Isn't this just a terrible thing? I'd like to say that I'm not aiming at this specific State Farm agency. In fact, the staff here, Tony and Garrett were very nice gentlemen. I am only complaining about this unfortunately successful insurance company and their unreasonable charging system. Buying insurance is not buying clothes. The price does not necessarily determine the quality. I would like to suggest that if you can find an not necessarily famous insurance company that can offer you the same coverage for a cheaper price, choosing them will save yourself to a huge amount of unnecessary expenses. Thank you for your time in reading my story.

Since Gray CPA joined Hoffman and Swintek .... What a disaster !!!…read more Gray CPA LLC They have had my tax returns since February 2024 ..... and it's September 2024 ... and they are not done with them !!!! They give me excuse after excuse ! Beware ... I am livid ! Service is awful .

Eric emailed me after reading my Google review (within 24 hours of its posting) to ask me to…read morecorrect it. Per Eric, he didn't close Gray CPA but added a new company Real Estate Accounting Experts. We worked with Gray CPA on our TY 2023 returns. Our contract for our TY 2024 returns was with Real Estate Accounting Experts. For the record, we had the exact same horrible experiences with both. We have several LLCs, family trusts and three personal tax returns. We were referred to him using Dave Ramsay's Preferred Provider Network (who has since dropped them from their referral network). To keep this short, they missed most of the IRS and other taxing authorities deadlines, told us they filled them but when we repeatedly asked for copies, discovered they had not been filled. We provided them with all documentation per their contract by their deadline so there was no excuse on their end. They stopped returning voicemails. They stopped responding to emails. They simply disappeared. We ended up driving to their office in Plymouth MN only to speak with the ONE person left in the office (empty desks/offices everywhere you looked). She said she'd just been given her termination notice and wasn't sure what was going on. He really left us with a mess. I noticed some reviews refer to him and Evolution Accounting? Bottomline, we would never work with Eric Gray again regardless of whatever company name he uses.