Macy, at the front desk was very helpful and accommodating with the payment process. They also got…read moreback to me quickly about what exactly was wrong with my car and walked me through it.

Excellent service at a very reasonable price. Better yet, they answer the phone-every time! We…read morewere traveling to Springfield and blew a turbo hose on our Sprinter RV. Jeff and crew squeezed us in & got us rolling temporarily. then they ordered the part express and installed it a couple days later allowing us to stick to our travel schedule. Highly recommended.

Great experience. They do not recommend unnecessary repairs and are the most affordable around!!…read more Highly recommend!

My daughter and I had entrusted our vehicles to Certified Automotive in Monett for a number of…read moreyears with no problems. 2025 found my vehicle ending up having to have engine replaced or get another vehicle due to 3rd cylinder having problems with pressure according to Certified Automotive Travis Abramovitz. That was after concerns over vehicle messages were glossed over and not fixed. When I discovered a hose needed replaced and called to see about getting the part replaced, man on phone answered me like women don't know anything about vehicles and they'd have to look it over first. While having the part replaced, I asked if another part should be replaced as well since they tied together. I was ignored. I took my vehicle to two other places for opinions. Both said the same and the last informed me the part that had been replaced was broke in back and there was gunk. Nobody had said a thing about gunk. Last year I noticed when I went in with my daughter to have her vehicle worked on that she was being treated different as well. When Travis Abramovitz was working on getting her info, he called my name like I was someone he didn't want to deal with. It took a number of tries before Certified Automotive finally got a matter fixed early this year and my daughter was so happy. That happiness turned to sorrow when my daughter took her vehicle in for the last time for the oil gasket and oil drain pan cover to be replaced that Certified Automotive said needed replaced. Shortly after the replacement work, her vehicle went down as well. I went in with her when she told Mr. Abramovitz what happened to her vehicle. He belittled her and gave a totally inaccurate reason for the problem. After Certified Automotive looked her vehicle over, they said the 2nd and 3rd cylinders had oil in them. She faced having to replace engine or get another vehicle. When people were told what happened to my daughters' vehicle, the answer was the same--If the work had been done correctly, her vehicle would not have gone down. My son was with my daughter when her vehicle went down. He gave Certified Automotive a rating. When my daughter went in with her father to find out what happened to her vehicle and to clean it out, Mr. Abramovitz glossed over the incident and then had the audacity to tell my daughter to tell my son to remove his rating or give it a 3 star. Under duress, my son removed his rating. When my son found somebody inquiring about auto places, he warned them where not to go and why. Mr. Abramovitz went after him again and wanting him to shut up about his place. My son endured his mother and sister having their trust in Certified Automotive and losing it after we both lost our vehicles within a years' time. Yes, we will warn people. It is called freedom of speech Mr. Abramovitz. Makes one wonder. Were the incidents from Certified Automotive intentional or accidental? Does Mr. Travis Abramovitz have something against females, males, military, or civilian? Mr. Abramovitz has attacked all 4 in one family. My rating? The lowest possible. Loss of vehicles, loss of trust, and being belittled and threatened by Mr. Travis Abramovitz? Haven't even begun to put a price it.

Extremely expensive and they were very slow. They said they changed prices a few weeks ago. They…read moreincreased them by crazy amounts. I suggest going down the road to Tire World or any other place really.

I've purchased tires here several times and typically had a good experience. I took my vehicle in…read morefor an inspection and the technician broke the clock spring in my steering wheel prying on the suspension with a breaker bar. The shop failed the brake pads but changed their mind when I made them remove a wheel instead of looking through with a flashlight. State law requires that they remove a wheel To inspect the brakes. I had to get the highway patrol involved and hopefully they will sort this mess out. Pretty shady business anymore. I understand business has been sold recently too.

We were13 hrs from home, they could not repair the car without a new part which was not available…read morelocally. Jamie said he would allow me to have a new part shipped directly to their shop. The next day the part arrived, and the car was on the road within an hour. Great service and great pricing. I would highly recommend them!!

Where do I start?…read more Well first off, let's just start with their inability to call, to let you know about your vehicle and its status. Days will go by and you won't hear a thing. You have to call to see how it is doing, that is, if they have even touched it at that point. Then they get huffy with you if you do call. Sorry, not like my one and only vehicle is in there or anything. Sorry to offend or inconvenience you by wondering about the progress of MY vehicle, while I'm having to make arrangements for rides or using another source of transportation. Very unprofessional and rude. If you are so backed up, don't take as many clients. Even a call to say you haven't touched it would be nice, but I guess that's even too much to ask. Then there is the matter of when you do get your vehicle back, things never sound/act 100% right. It seems right at first, but then a week or 2 later you find that something isn't right. So you take it back only to find that after replacing something they fixed, they failed to do one little thing, to which they still charge you over $100 for labor when it was PART OF THE SERVICE YOU ALREADY PAID OVER $1,500 FOR!! So yeah thanks for the rip off. Pathetic. And it seems that every time we bring a vehicle in, it always seems to come back with a new problem, or a fix that they "conveniently do". I've been around for a while and been to many mechanics in my day, but I know a shady one when I see it. Gladly going to steer clear of them. Take someone else's money and waste someone else's time.

Good service when buying my car. They fixed everything that needed to be fixed to get me a good car.read more

Apparently they over heard me saying the I resold a bumper and now they banned me from coming in?…read moreIs this legal? If I pay them what they're asking for the parts then why does it matter what I do with them? I've done tons of business with them. Workers complained about picking up carts when that's their job to bring them inside... isn't that why you get paid. Workers are extremely lazy and rude. If you don't like your job work somewhere else?? That's the reasoning behind the ban, reselling a bumper and not bringing a cart in. No warning, nothing. Seems like they don't want anyone to benefit except them which is extremely unprofessional and selfish.