Bartlett Tree Experts was recommended by a friend who works at an historical site in Alexandria, Virginia. I had two magnolias that had extensive damage from the wet snow during a snow event in January. I wasn't sure there would be much left of my beautiful magnolias after all the broken branches were removed. But...Bartlett did an amazing job. There are some obvious bare spots that should fill in eventually. So their work is amazing. I contacted Bartlett via email. I received a pretty quick reply and set up an appointment for an estimate. Todd came out and I had the estimate within a day or so. It took a little while to finalize a date to do the work. Bartlett is good, but I don't think they can control the weather. I was a little anxious when Todd said he would not be on site for the job. However, the three guys that came out were indeed "knowledgeable" as Todd had assured me. They didn't seem to have a problem with me asking questions and made sure I was happy with the final result. A short time after I received a call from the office at Bartlett to make sure things went well. Seriously, who gives that kind of customer service anymore? The price was reasonable for the quality of the work they did. Plus, at 64, neither me nor my husband were going to climb up a 30 foot magnolia to remove broken branches. read more

Quality, specialized expertise, and knowledgeable employees.Entire crew was careful and thorough. read more

Bartlett Tree Experts - Cherry Blossom tree work. - Tree Services Near Me - Marshall, Virginia

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I have been referring my clients to Bartlett for many years. They are very knowledgeable and also have a lab for identification of more difficult pathogens. read more

I have used Bartlett Tree Experts since moving to Marshall, VA in 2012. They are very knowledgeable about how to prune trees properly, which is important if you want your trees to live for a long time. I have always found them to be reliable, professional and friendly. Their pricing is very competitive, in fact better than any other companies I have had place bids. Before doing the work you will receive a clear estimate outlining the work based on a visit from a company rep. It shows they understand what needs to be done and means no nasty surprises. The employees have always gone above and beyond for me. read more

I have lived in the same home for 19 years and love the trees and bushes on my property, and also consider them an investment. Bartlett Tree Experts has assisted me with caring for them with great results. The area I live in has had various tree issues over the years, such as a bacteria that can kill big, previously healthy oak trees, and Bartlett Tree Experts helped me save the gorgeous one on my property and the ones on the neighbors right around me (we coordinated our effort.) I live at the end of a half-mile long street and I've seen the oak trees die along the street where neighbors didn't fight the bacteria. I have a number of maple trees of different varieties and ages (planted some in the first few years I lived here and added another one about 5 years ago.). All are doing wonderfully. In addition to the trees being so healthy, everyone I've interacted with at Bartlett has been no pleasant to work with and caring about customer service. My primary contact, Greg, is so knowledgeable about trees and bushes, and truly loves them and is passionate about them, and is great at explaining things. Thank you Greg and Bartlett Tree Experts. read more

They may be experts, but they're not dependable. I met with their representative in July to schedule a tree removal and pruning services for mid-November. After receiving their estimate I contacted them to set up a date and their representative said he would schedule the appointment for 20 November. A week before the date I called to reconfirm the appointment. The receptionist said the appointment was only approximate and she could not say what day they would actually arrive to perform the work. I said I had locked down the date with their representative more than three months previously because I am the primary care giver for my wife. I arranged our calendar for her medical appointments around the previously agreed service date. I even slipped the date for my own cancer biopsy to accommodate the date previously agreed with Bartlett. The receptionist said she would contact the representative with whom I'd set up the appointment. After waiting most of a day for her to call me back I finally called their office and the receptionist told me she had reached the representative and he said he "forgot" to schedule the service appointment. I wonder if had I not taken the initiative to contact Bartlett they would have called me to tell me they "forgot" to schedule the service call. I also wonder if I "forgot" to pay the bill for their services whether they would likewise fail to follow up. If you need tree service you can depend upon I don't recommend you contact this Bartlett office, and I'm only giving them one star as a rating because I can't give them a zero star rating. read more