1. Bartlett Small Engines

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Memphis, TN

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Bartlett Small Engines

3.1 (11 reviews)
ModerateHardware Stores
Closed • 7:00 am - 6:00 pm

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Colonial Hardware - June 23, 2018; Colonial Hardware, Memphis TN

Colonial Hardware

1.9(30 reviews)
2.8 mi
•$$$$

I've done business with Colonial for decades. Bought mowers, leaf blowers, repair services, parts,…read moreetc. Have historically been satisfied with my experience. This morning I called and asked for someone that knows a bit about Echo leaf blowers. The guy I got on the phone was disrespectful and downright rude. After asking a reasonable question I got the passive aggressive chuckle and condescending tone which said nothing more than, "Look, y'all. I got an idiot on the phone." Needless to say, not everyone from the floor staff attended the most recent customer service training session back in 1978. Update: Management contacted me, offered a sincere apology, ensured me he'd address the problem, and offered his personal time to discuss my needs. Changed rating from 1 to 4 stars.

This is a very unprofessional establishment. I advise you to not leave your lawn mower for repair…read moreor warranty. The lawn mower was taken to Colonial Hardware, and the only thing that was wrong with it is that it overheats and has to cool down before starting again. When the lawn mower was picked back up, the repair person was rude, unprofessional? The lawn mower was left broken completely down, and in a box. This isn't at all how the lawn mower was brought in to be checked. The repair person was cursing and loud in front of other customers. If you would like a professional establishment, I suggest that you DO NOT go to Colonial Hardware.

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Colonial Hardware - June 23, 2018; Colonial Hardware, Memphis TN

June 23, 2018; Colonial Hardware, Memphis TN

Colonial Hardware - Saturday July 28, 2018 · Colonial Hardware - Old Craftsman is fixed and running well. Glad I didn't buy a new one just yet

Saturday July 28, 2018 · Colonial Hardware - Old Craftsman is fixed and running well. Glad I didn't buy a new one just yet

Colonial Hardware - Saturday July 28, 2018 · Colonial Hardware - Do not start equipment in the store? Now who would do this? lol

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Saturday July 28, 2018 · Colonial Hardware - Do not start equipment in the store? Now who would do this? lol

Bartlett Small Engines - hardware - Updated November 2026

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