Highly recommend Mal Elfman's. Even this small stair carpet job was perfect. Fair price. Arrived on…read moretime. And installers did a perfect job. Great experience.

Great service from Paul Jackson, helped us pick out the perfect carpets, always got back to us when…read moreleaving a message. The carpet installation went smoothly, the quality of their work is excellent, all was clean when they were done. I very highly recommend Mal Elfmans!!!!

I grew up in Wellesley, and my parents have used Faber's Rug Co. for years -- so when it came time…read moreto choose a runner for my first home, there was truly no question. From start to finish, the experience was outstanding. The installation team was incredibly friendly, professional, and respectful. I felt completely safe leaving the house for hours at a time -- even with my dog at home -- which says everything. They were communicative, careful, and clearly take pride in their work. The runner looks amazing, and the whole process was smooth and stress-free. It's rare to find a business where the quality, service, and people all live up to a reputation that's been built over decades. Couldn't recommend them more.

Exceptional service provided by Kyle at Faber. We had a tight time-frame to find cut carpets for a…read moredesign project and Kyle went above and beyond to not only make it happen, but deliver the rugs himself, and fix a sizing issue by calling in a colleague to cut to the perfect size. Kyle needs a raise! I will recommend Kyle and Faber forever!

The store has many, many beautiful carpets. The owner shared the origins of some of the rugs that…read morecaught our eye. Happy with our selection-it looks beautiful and feels so comfortable under the feet!

DO NOT USE THIS STORE!!! Not only did he ruin a handmade rug made by my mother. He lied about it…read more The colors have bled into each other and the backing. .It had been cleaned before and was fine. I dropped off 2 hand punched rugs made by my now deceased mom in November. First they said they were not ready. Then when I called, he said only one was ready. Come next week Well he had RUINED THE OTHER ONE!! Absolutely ruined, my mother's work gone. And he Lied that it wasn't ready .. they had ruined it.. No apology offered. What does Sufism say about lying? Now all the rich colors are pastels, and areas have bled from one to the other. It also stinks of vinegar where I assume they were trying to keep the color. A corner rosette is practically scrubbed off DO NOT USE THIS SHOP . II am angry and brokenhearted., my mothers work and warmth ruined.

They don't sell Acai and are not owned by Ali Landry. So why are they called Landry & Acai? False…read moreadvertising. This is a pretty spectacular carpet store located in Boston, and while it's not cheap, they have some amazing products here. We aren't even in the market for carpets, but because my family is Persian, I'll often will stop in and see what someone has on sale. Barbie is not too familiar with Persian stuff so I wanted to show her some of the more fancy types of things that you can get. She was pretty impressed, but not enough to part with enough of our money to get one (which she pretty much controls and I like it that way, I mean look at her). What's more - these are good people, and all things considered, this is probably where I would buy carpets in Boston if needed.

My stair runner looks beautiful. The edges are perfectly bound with a carpet trim in a perfectly…read morematching color. The staff helped me select this type of runner because of the issue of my dog and I wanted a stripe pattern to coordinate with my wall color. The installers mapped the stairs on site to make sure everything was perfect before slicing the runner at the shop. They came back with all the separate pieces to install exactly in each tread. The quality of my new carpet and the workmanship in installation from Landry & Arcari has added value to my house.

Aaron from Superior Rug owns Adam's and Swett. Aaron owns many rug cleaning stores and the one I…read morewent to for the first time is in Bloomfield,CT. I was very upset when part of my rug came loose from the binding. I called Superior and asked to speak to the owner. He called me back the same day From Boston and couldn't have been nicer. He told me that Suoerior Rug would fix my carpet and deliver it to me for no extra charge. They will be putting on a new binding if necessary. I would highly recommend this company! If you Look up Superior Carpets in Bloomfield, CT, you will see many five star reviews. They are definitely a five star company!

I am a new customer Just moved to Quincy. I had 6 rugs cleaned. 4 small and 2 large. The service…read morewas excellent. I had old loved well rugs and everything was explained to me upfront about the condition of the rugs. I am very happy and will use Adams & Swett again next year!

Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

I had brought a family heirloom oriental carpet to another oriental rug specialist after some moth…read moredamage. They "cleaned" and held the rug for months, didn't repair anything, and then told me it was beyond repair but they could spray paint the badly damaged areas. I picked up the rug and brought it straight to Koko Boodakian, where they not only thoroughly and properly cleaned the rug, but hand-repaired the rug in-house, all in much less time than it took the other place. Color and pattern matching is excellent. And Sager, my main contact, was fantastic. The rug may not be perfect but it's pretty close. Thank you Sager and Koko for saving a very special carpet for me! I know who to trust with my carpets.

Koko Boodakian is the only place I would ever buy rugs from. I have been to the store many times…read moreand have always been welcomed by the owner and other staff. They have an amazing selection of rugs from different parts of Iran and other countries as well. They also have a vast collection of vintage rugs. The owner has immense knowledge about each rug and is a trusted rug appraiser. I have bought few rugs from this place. Each rug is a unique piece and represents a different design and culture. All handmade and from wool, cotton and other organic materials. I got my last rug when I was in Ohio. The owner sent me images of a collection all with very affordable prices. He shipped the rug to my address with no hassles. I received the rug and immediately saw an upgrade to my apartment and everyday life. Feels great to walk on a piece of art made from organic wool material. Of course these rugs last hundred of years and are sustainable with no plastic in them.

Great carpet! great installation. I'm on my second round with them and I highly recommend -…read moremeaning this is my second order, a year later, for additional 3 rooms. Dylan is awesome!

STAY AWAY If we could give zero stars we would, Twenty Thousand Dollars and the floors installed…read moreare horrible- Owner could not care less, never even came out to inspect the final job or address the issues TOTAL LACK OF CUSTOMER CARE, ZERO ATTENTION ONCE SALE IS MADE AND CHECK DEPOSITED GO ANYWHERE ELSE!!! Now watch the owner as he plays the blame game and takes ZERO RESPONSIBLITY for a shoddy job!!! All caring employees left this place for a reason!