Best plumber ever. I've been using Robby Cope at Fort Mill Plumbing for decades. He works on my…read morepersonal home as well as my investment properties. He always does solid quality work, using the best products. Never upsells me, Plus he always helps me ensure something is either installed or repaired the right way so we don't have to keep going back to the same problem. (Beware there is a fake Fort Mill Plumbing that is actually out of Columbia SC, pretending that they work in Fort Mill. They actually subcontract to other area plumbers if you call them. Only call Robby at 704-400-1241.)

If I could give 10 stars I would, honest, friendly, and excellent work. A very rare thing to find…read morethese days. They came out and fixed our clogged pipe and didnt rip us off. I will use them for all our plumbing needs going forward!! Keep up the great work Fort Mill Plumbing!!

Richard came to pump our septic tank, and was very professional, competent, and prompt…read more I highly recommend Carolina Flow Pros for any of you septic needs! They also do inspections which is a plus. Thank you Richard!

These guys did some BIG work for us and I can't brag enough about them…read more These guys were excellent! We were referred to them by a neighbor, whose mother had extensive plumbing and repair work done by them and had great results. We received the same treatment. First of all, we had our main water line that runs to the city water burst in our yard. We found out this was something that others in our neighborhood and elsewhere in Mint Hill have had to deal with at one time or another since water usage was changed from one source to another, currently Charlotte's city water. Anyhow, we discovered we paid half the price as a neighbor once did a couple years ago for the exact same job (but probably us having the better customer service, which seems to be priority number one for this team.) Then, we discovered our dishwasher had been leaking and ruined our kitchen floors, cabinetry, baseboards, and some wainscoting. As anyone knows, from working with insurance companies, you get the minimum amount from them for reparations. Well, these guys were able to work with this amount, plus a minimal amount from our pockets, to renovate our kitchen to a whole other level. All in all, we had major work done for little, done professionally and beautifully. For example, we once had a tacky linoleaum floor, to which was replaced with matching laminate flooring, new cabinets and hardware, new countertops where layered countertops had been thrown down in a shotty way, new wainscoting on the walls, new baseboards and trim, and paint. In addition, they were able to replace our stainless steel dishwasher with a new one, tear down an ugly wall partition from our dining room to living room, and put in a new stainless steel sink, replacing the old iron one. These guys are efficient, professional, and definitely put customer service first. They do high quality work and make sure they are thorough from beginning to end. They not only take care of the plumbing end, but also do carpentry work and home renovation. You only have to call them to take care of it all and they do a superb job on both ends. We highly recommend!

Very disappointing!! I purchased a rather expensive Dakin HVAC system from South End 9-3-24. The…read moreinvoice states that I have a 12 year labor and parts warranty. When I needed immediate service this morning I had a very difficult time reaching anyone and when I ultimately did, I was told that South End no longer does HVAC work. Hi will no longer do business with this company for any service they say that they provide.

We bought an older home and soon found out we needed to replace our sewage system. Called all…read moreplumbers in the Rock Hill phone book, but only 3 returned my call. Two came out and gave estimates and one gave an estimate over the phone. Thomas with 1st Choice gave me the best estimate and my neighbor gave 1st Choice a good recommendation. My yard has old established azaleas and Thomas worked hard to place my new system around existing plants and trees. Thomas' coordination with the city was outstanding, plus he seemed to have a great working relationship with the city employees. Thomas was able to get the city to agree with him as to where the sewerage tie-in needed to be so as little damage as possible would be done to my landscaping. My neighbor, an engineer by trade, said he watched the men from 1st Choice work and he commented that they did an outstanding job. No payment was due until all work was completed including reseeding my yard. I highly recommended Thomas and 1st Choice.

We did a complete bathroom renovation in a 35yo mobile home. Coy and Jordan came in ready for the…read morechallenge!! Before and after pics to give justice to the word CHALLENGE. They were very honest and explained everything that needed to be done. Some of my purchases were less than ideal for way the bathroom was set up. They made the required modifications and got everything in. It looks absolutely beautiful!! We couldn't be more pleased with their work! They even checked out another issue we were having in the kitchen while they were there. We couldn't be more pleased with their work! We'll definitely be using 1st Choice Plumbing for all future plumbing needs!! 100% recommend!!!!

We had a clogged drain in our washing machine and Wyatt Works was recommended by neighbors. They…read morecame out the next day and had it fixed in Less than 30 minutes. Brendan was our plumber and was such a friendly young man. He was very polite, helpful, & knowledgeable explaining the whole process to us. I wish him well in the future and would highly recommend this company for your plumbing needs.

I had an issue with my well, the pump stopped working. Joe at Wyatt Works kept contact with me…read morethrough the whole ordeal, giving me frequent updates until my appointment was assigned. Shannon McMullen was assigned to work on it and quickly found the issue was the low pressure switch on the well. From start to finish she was done with the work and my water restored within 20 minutes. I would 100% recommend Wyatt Works Plumbing to friends and family

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

Phenomenal. Justin is AWESOME…read more I called 7 plumbers that afternoon ALL were extremely busy, all were names with "A" rating from Angie's List incidentally. Queen City Responded quickly and I asked for Justin the owner. I was referred to Queen City By Tim from Fergusen Plumbing - Tim at Fergusen said to ask for Justin. Justin like all other plumbers was busy and he did not call me back till late that afternoon. By then I had received quotes from other plumbers who could come over the next day; many quotes where from the high of $310 - to $194 just to diagnose my plumbing problem. Justin was the least expensive to evaluate by far, so I called him back and he responded rather quickly in his amazing purple truck. Very good guy with an amazing sense of humor. Justin diagnosed my problem in less than five minutes. And he gave me a referral as well and let me borrow his extension cord too. Good experience. I would hire him or refer him. It turns out it was an electrical problem, the pump worked fine. I made balloon art for 2 of his boys (he has FIVE) in appreciation. (mistertwisterofcharlotte.com)

My mother had the main pipe in her front yard break. Her neighbor actually called Queen City and…read moreI'm so thankful he did. Zac came out early the next morning, identified the problem immediately and came back to repair early the next mornin. This will definitely be my go to plumber moving forward. Thank you Zac!!!

Update May 2021: Willie's is still great! I decided to add onto my drainage field a few hundred…read morefeet. We knew from how the rainwater was draining into the tank that something was wrong with it. Turns out roots and previous owner poor maintenance. Willie and his crew did a great job! With the gravel, replacing the distribution boxes, digging and refilling, and repairing and adding on in general. He advised me on all my options and I selected the one I felt would work best short and long term. Very happy using this company!! I've had to call on Willie's a few times. This is my first septic system and I ended up with 2 tanks on the property I bought in November. I used Willie's during the inspection period to clean out and look at the condition of the tanks before purchasing. When I called Willie Sr to discuss what they found, Willie took a good amount time to educate me on how a septic system works and how to care for it answering all my rookie questions too. Sometime after I moved in I contacted Willie's to pump both tanks again because of concerns I had about the previous owners usage and care before closing. Herschel came out and pumped both tanks. He remembered my property from the inspection period and knew how to best access the tanks. He provided me with great insight on where the drainage fields were and how to protect them from roots, and how to treat the tanks with yeast. I know he was fitting me in on a busy day so really appreciated when he took the time to have me listen to the rainwater draining back into the tank. He told me his concern was there may be something wrong with the drainage field for this to happen. He stayed as long as he could trying to help and answer all my questions. I came to learn after that the previous owners used a garbage disposal A LOT (which I have since removed) which can help ruin a drainage field, so when 2 months later my toilet didn't flush my suspicions were confirmed and I called Willie's ASAP. Once again Willie Jr fit me in on a busy day knowing I couldn't use the bathrooms or shower until I got pumped. Herschel serviced my property again and was as pleasant and helpful and professional as always. And I was so glad to see him!!! I will be calling Willie's every few months until I can commit to replace the drainage field which they have quoted me on. I appreciate them.

Just wanted to give a huge thank you to Willie's Grading and Septic Service in Rock Hill! Herschel…read morecame out two separate times to address a septic issue we were having and he went over and above, great guy! Everything was resolved and absolutely everyone we had contact with at this company was a pleasure to deal with. We would highly recommend them to anyone and will definitely call them again when we need help with a septic problem or just pumping system. It is really refreshing to find a company that is so responsive and so considerate of their customers. Thank you all!!!