My car broke down, and I called the highland service center shop, they not only came to my rescue…read morewith their tow truck for FREE, but also they took care of me right away as soon as I got to the front desk. The staff greeted me with smiles, and a reasonable quote on my repairs. Come to find out it was my starter, they ordered me a new one and installed it right away. I was in and out. THANK YOU!!!

My husband and myself have been using Pontiac Lake service for a number of years now. The staff is…read moreexcellent and extremely knowledgeable quality of the work is terrific. They are always available for questions. Highly recommend them.

Been having Dave work on my cars for many years. Always professional, thorough and HONEST.read more

Wow: Went there & was nicely greeted by Joe, the Manager. I described the "issue" and Joe…read moreascertained not to waste my money via simply washing the van from dirt. Then, the noise will go away which, indeed, it did. In a word, they are professional & integrity-based. I already spread the good word about Hopkins to my family & friends. And, as I am relocating to Oxford I shall always use their professional auto-services. Warmest Regards, Samuel Sarri, PhD

I took my vehicle here in January and they were amazing. As a single woman, they were very kind and…read moreconsiderate and I did not feel as though I was taken advantage of at all. They were amazing!

Brian was great but I should not had to pay $900 but I did had to borrow money for repairs that is…read morenot fixed there was no communication at all the mechanic in front of me was talking to Brian about my truck but not me.They got paid $3000 and my truck was not complete mechanics are taking advantage of people that don't know about cars this is real bad business because I went to them before with no problems now I'm out of a truck

Great place! Great people! I had my heater core replaced and at the same time they fixed my air…read morecondo also. And cheaper than I have been quoted from other places. They go the extra mile for customers! Keep up the great work!

Wil was a professional and got my car running fine after my battery and alternator went bad. The…read morequality of his work was exceptional and outstanding. I will definitely recommend him over and over again. He is an honest mechanic and didn't try to overcharge me because you know how it is for some of us girls so i definitely recommend him a 100x. 10000/5 stars for me.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

Had a great customer service experience. They did a fantastic job with my car. Reasonably priced. I…read morewould highly recommend.

Just want to tell you about my experience with Billy's automotive service services…read more I recently purchased a car in collectors condition that has never seen rain. I wanted to find a local mechanic and build a relation ship to do maintenance work and a few other items that I wanted to do with the car The reviews of Billy's seemed pretty good and he's close to where I live. I went there last week met with the office manager told they what I was looking for. They said to come back next week after a certain time and he'll be able to meet with you. Went there today as instructed even though it was overcast and a slight drizzling rain. Keep in mind it's never seen rain the vehicle. But I figured it'll be worth it. It'll be a short meeting just merely an introduction describing what I want to do with the car and see if you'd be interested and available to work on it. I was prepared if he said he had no time for me and that would've been fine. I know how these shops can be. I met with office manager. They said it was a kind of a bad morning. I was working on a car. They went back and asked him when they came back. They said have a seat and I'll come out as soon as you can. Sat there for over an hour with my car getting rained on. Eventually just left. If they're not available to meet with you after requesting you to show up at a certain day and time there's just no value having that person as your mechanic as good as they may be or not. Office manager should've just said right off the bat. It's not a good time. I apologize and just reschedule for another time. Would've been a much more of a professional answer and I would not have had a problem with that. I'm a contractor. I know how things go sideways. My recommendation is if you're a first time client trying to get in and build a relationship and have work done. I would say Hard Pass. He's a very established automotive shop probably does a good job and it looks like he has a large client list and literally has things booked out a year and a half. If an owner doesn't have five minutes to break away for a quick meet and greet that was planned. I can only imagine what the whole service experience would be like and it's one that I'm not interested in. An unfortunate experience but was kind of expected, trying to find a good reliable mechanic capable of doing the work I was looking to do and also having the time to take me on as a new client. If anyone has any other references for other shops like Billy's I would appreciate any references

Had trouble with the A/C on my 2011 Silverado... no cold air! Shop I use to deal with changed…read morehands and techs and failed me twice. Checked with some friends and the only response that coming back was , talk to Gabrielle at Meadows in White Lake! Soooo..... took it in to make an appointment and was told we'll do it now!! Gave me a ride home and Gabrielle kept me informed every step of the way!!! 4 hours later she called again and said their driver was on the way to pick me up!!! Who does that anymore?!?! LOL Got there, truck was fixed, the price was great!! She went over exactly what they did, told me to come back in a week to verify repairs!! I HAVE A NEW REPAIR SHOP AND COULDN'T BE HAPPIER!!! Thanks so much!!!! John B White Lake

Wife's 2019 Subaru Forester with 45000 miles. Dealership recommended 4 wheel brake replacement for…read more$1700. Meadows Automotive inspected her brakes, determined only the front brakes needed attention, and completed the work with pricing that makes you question what others are charging. We'll be back!

They are very quick, efficient and very nice! I had an amazing first expierence and now I'm coming…read morein for my second oil change.

Chan and Conor had some of the best customer service I've ever experienced... highly recommend…read more They went the extra mile 100%.