Extremely Disappointing and Hurtful Experience…read more I left this office feeling completely dismissed, humiliated, and discriminated against because of my insurance. I have CHAMPVA as the spouse of a disabled veteran, and from the moment I arrived, I felt like I was being treated differently simply because of the insurance I carry. I came prepared with my CHAMPVA insurance card, ID, and an official verification/eligibility letter. Despite providing clear documentation, the women at the front desk continued relaying concerns to the doctor about whether my insurance would "accept" the visit. I went as far as calling CHAMPVA directly while I was there, and my insurance representative personally verified my eligibility. Even after that verification, I was still not given the benefit of the doubt. Instead, the doctor ultimately chose not to bill my insurance and told me that he would not provide the care I needed. What was most upsetting was how powerless and dismissed I felt throughout the entire experience. I did everything I could to verify my coverage and provide documentation, yet it seemed as though my insurance status had already influenced how I was being treated before I was even given an opportunity to receive care. I understand that a provider may choose not to accept a particular insurance plan. However, there is a major difference between simply saying, "We do not accept CHAMPVA," and making a patient feel as though their insurance is somehow less legitimate or less worthy of being accepted--even after the patient has provided proof of eligibility and contacted the insurance company directly. As the spouse of a disabled veteran, it was especially upsetting to feel judged and treated differently because of the healthcare benefits I receive through my family's military service. I walked out feeling embarrassed, frustrated, and genuinely hurt. Patients should not have to beg to be believed when they have documentation proving their eligibility. I came to this office seeking medical care, and instead I left feeling dismissed and discriminated against. I sincerely hope the office takes this experience seriously and reevaluates how patients with CHAMPVA and other government-sponsored insurance are treated in the future. No patient should be made to feel like they are a burden simply because of the insurance they have.

Peter is a delightful guy. Very professional. He knows what he's doing.I have recommended him in…read morethe highest regard. Stacy F

Dr Fredigo got me in on short notice and was super personable. He confirmed my torn plantar fascia…read moreand gave clear direction on how to care for it. Highly recommend for foot anesthesia ankle needs.

Responsive, competent, caring and kind. Dr Fedrigo helped me…read morewhen I needed it the most. I injured my Achilles and it became infected. I could not get an appointment anywhere but they saw me and reversed the process. He is competent and caring. The staff is professional and responsive. I can recommend him and have.

Dr. Ortman really knows what he's doing. Fast, efficient, and friendly. A very interesting guy, too…read more- I'd love to just have coffee with him.

After my Primary Care MD at Kaiser repeatedly declined to refer me to a Podiatrist for continuing…read moretoenail issues; Saying, on review of the photos I had sent, that the situation was toenail fungus and that Podiatry could do nothing to help. I had repeatedly used topical remedies but issues persisted. Finally I decided to seek out a private Podiatrist and wound up in the office of Dr. Ortman. Thoughtful, kind and gentle he confirmed the fugal infection and proceeded to take the first of two last steps in eradicating it. Perhaps Kaiser Podiatrists neither use nor believe in laser treatments. I don't know because I. Never got in to see one.

Extremely Disappointing and Hurtful Experience…read more I left this office feeling completely dismissed, humiliated, and discriminated against because of my insurance. I have CHAMPVA as the spouse of a disabled veteran, and from the moment I arrived, I felt like I was being treated differently simply because of the insurance I carry. I came prepared with my CHAMPVA insurance card, ID, and an official verification/eligibility letter. Despite providing clear documentation, the women at the front desk continued relaying concerns to the doctor about whether my insurance would "accept" the visit. I went as far as calling CHAMPVA directly while I was there, and my insurance representative personally verified my eligibility. Even after that verification, I was still not given the benefit of the doubt. Instead, the doctor ultimately chose not to bill my insurance and told me that he would not provide the care I needed. What was most upsetting was how powerless and dismissed I felt throughout the entire experience. I did everything I could to verify my coverage and provide documentation, yet it seemed as though my insurance status had already influenced how I was being treated before I was even given an opportunity to receive care. I understand that a provider may choose not to accept a particular insurance plan. However, there is a major difference between simply saying, "We do not accept CHAMPVA," and making a patient feel as though their insurance is somehow less legitimate or less worthy of being accepted--even after the patient has provided proof of eligibility and contacted the insurance company directly. As the spouse of a disabled veteran, it was especially upsetting to feel judged and treated differently because of the healthcare benefits I receive through my family's military service. I walked out feeling embarrassed, frustrated, and genuinely hurt. Patients should not have to beg to be believed when they have documentation proving their eligibility. I came to this office seeking medical care, and instead I left feeling dismissed and discriminated against. I sincerely hope the office takes this experience seriously and reevaluates how patients with CHAMPVA and other government-sponsored insurance are treated in the future. No patient should be made to feel like they are a burden simply because of the insurance they have.

Absolutely first rate practice!! Office staff friendly &…read moreprofessional Dr Redko is a fine surgeon for ankles & feet

Goodness - It's a Miracle!…read more If you listen well to his directions, you'll see great results. My right foot started hurting like hell and my walking gait had become a little wonky. l thought it was residual effect of having a screw removed years ago after a 5th metatarsal break had healed - wrong! Dr Wagstaff showed me my right foot was out of alignment, causing the wonky gait and pushing the side of my foot down into the side of the shoe, making it hurt! Dr Wagstaff showed me a simple stretch to release tension in my Achilles and a temporary set of orthotic insoles. The stretch brought the foot back into alignment, the temporary orthotic insoles kept it there. Dr Wagstaff did a mold of my feet while in his office, picked the orthotics up today. The results are wonderful! I walked out of Dr Wagstaff's office feeling like I was walking on a cloud; no pain and walking straight as a newly released arrow in flight - I call it miraculous! I can certainly recommend the services of Dr Wagstaff - pay attention to what he tells you.

I called once, no return call, to request receipt for services performed. Called back 3 days later,…read moreas he did not return my call. Not what he infers as more than that (multiple times), and I needed a receipt showing what the $375. was for, never have gotten that. Needed to know breakdown of how much for visit, how much for orthotic he fabricated there. Plus he didn't tell me he was fabricating anything, I didn't ask for it, then got bill with no explanation of what it was for. I don't need his visa receipt, visa will provide that, but he needs to indicate what he's billing for. No other store, dr., service etc bills without indicating what it's for. No more replies here. He's not worth my time. He will undoubtedly reply because he always does. Can't help himself. He deserves all the bad reviews he's received.

I was more than pleased with Dr. Robison whom I saw for a minor foot problem. The office and staff…read morewere lovely, and Dr. Robison was caring, easy to talk to, and asked detailed questions about my symptoms, activity and medical history. His examination was just as careful. I liked how he described anatomic and functional nuances about my feet that I was completely unaware of, and how they contributed to my complaint. He examined my shoes and demonstrated why they weren't the best for my feet and provided a list of specific brands and models that would be better. Fortunately, my foot problem will not require any major therapeutic interventions aside from some special exercises, so it seems unlikely I will have to see Dr. Robison on a regular basis. However, my one visit gave me everything I would ever want from a doctor visit. Highly recommended.

Read Renee's review. Janet (the secretary) is a doll…read more Avoid this practice! Apparently all visits (except initial one) are 15 minutes. ( I suggest this is for financial reasons, of course) I always left with lots of questions. I was misdiagnosed by the practice. (Told I wasn't healing when I was) Dr Robinson (though probably qualified) spends a good part of the visit talking to his recorder (so it's hard to talk to him) I was charged for work that wasn't done, which I had to remind 2 of them to get a refund. I was told on one visit I didn't bring in the right shoes for him to see me walk in. So the next visit I brought in 2 pairs for him to see me walk in (plantar fasciitis) recovery, hopefully He adjusted 1 pair of orthotics, then when I said I had pain in the other foot too, the assistant told me he was with another patient I said I could wait. (she came back with an adjustment to other orthotic) Huh. Robinson was too busy to see me. Dr Robison's adjustments have been changed by another podiatrist, with good results. Avoid this practice! He also doesn't seem very empathic, though if he were excellent at his craft, I wouldn't mind.

The kindest podiatrist ever. One day I went to find a podiatrist because my left big toe was…read moreinflamed, tender to the touch and oozing pus. PAIN!!! I didn't know where to go for help so I contacted a podiatrist's office and while waiting Dr. Robison walked over to me looked at my big toe and it WAS INFLAMED AND TENDER AND SCREAMING and he pulled out his tweezers bent down and cut a small triangular piece of my toe nail off. It immediately relieved the pressure of the ingrown toe nail. He TOOK AWAY MY PAIN. That is what Dr's are supposed to do. No paperwork, no waiting three months for an appointment. He saw the need and he took away my pain with one cut of my toenail. The moment he cut that ingrown nail the pressure was gone. Wish there was someway to say THANK YOU Dr. Robison I found out who you were and I giving you a big Hug! I will never forget what you did for me. You saw a need and you filled it. Andra Carson RN

Clean bright offices and friendly staff. Dr. Robison is the best podiatrist I've been to over the…read moreyears and I've been to many. He knows his stuff and his steady and personable manner is a big plus. Easy parking and the office seems to run very efficiently.

If I could give this place zero stars, I would. Avoid Clement Podiatry and especially Dr. Leila…read moreOstovar-Kermani at all costs. This experience has been nothing short of a nightmare, and people deserve to know what kind of unprofessionalism and mistreatment happens here. 1. Horrible customer service. Dr. Leila is the only person answering phones, performing procedures, and handling payments--which clearly doesn't work. She rarely answers calls, and when I (fluent in English) tried to help my mom (fluent in Spanish) schedule appointments for her ingrown toenails, Dr. Leila told me my mom should call herself because she "can't be calling back and forth." Maybe if she weren't too cheap to hire a front desk assistant, this wouldn't be an issue. 2. Discrimination. She assumed my mother didn't have proper insurance or couldn't afford the $300-per-toe procedure, despite zero indication of that. The bias was crystal clear. 3. Negligence during treatment. After my mother paid nearly $650, she told the doctor she was feeling dizzy and close to passing out mid-procedure. Dr. Leila dismissed it entirely, blamed her for "looking at the procedure," and offered no care or comfort. This is basic patient care--and it was completely ignored. 4. Botched procedure and refusal to take responsibility. We were told the ingrown wouldn't return for 9 months. ONE month later, my mother was in pain again. After begging to be seen, it turned out Dr. Leila never fully removed the ingrown toenail. Instead of owning the mistake, she blamed my mom for not choosing the "burning" option (which was never clearly presented as the better choice). 5. Refused to fix her own mistake unless paid again. When my mom asked for a follow-up to fix the same problem she paid for, Dr. Leila demanded another payment. When we protested--rightfully--Dr. Leila became aggressive, stating she wouldn't see my mom anymore unless we paid. This isn't how healthcare works. This is extortion. I used to bring family here years ago and it was a reputable place. Now? It's gone completely downhill under this doctor's care. Her aggressive attitude, lack of empathy, and unprofessional behavior--especially toward people of color--is disgraceful. Dr. Leila Ostovar-Kermani should not be in the medical field

Dr. Kermani gave me really good care and helpful advice. She's very knowledgeable about foot…read morehealth and treatments, and I was impressed that she could quote statistics off the top of her head. She has a collaborative attitude and will offer different options to let you decide what you're personally comfortable with. On top of all that she is such a kind doctor, and one who genuinely cares about your situation (unfortunately rare in medical care these days). If only they could clone Dr. Kermani into other areas of medicine! Even if you're not near Novato it's well worth the extra travel time to go see her.