I have been in the care of Dr. Marino for years, surgery included. He and his staff have been…read moreprofessional, polite and extremely responsive to my needs. I have never had a problem and will continue to be grateful for their service.

I had the worst medical experience of my life at this office with Dr Wong. It was several months…read moreago, and it was completely traumatizing. I am not one to write a bad review, but I chose this office based off Yelp reviews, so I would hate for someone else to have an experience like I did. I had to have my big toenail removed, which was the most painful procedure I've ever been through (and I've birthed three babies). She gave me maximum numbing injections, so I'm not sure what the problem was there. I cried the entire time. My biggest issue was her communication style. It's hard to explain her style of communication and how off-putting it was in a Yelp review, but I've never experienced another doctor like this. I sobbed throughout the procedure and couldn't stop crying afterwards. While giving me post-procedure care instructions, I asked if she was going to print them out for me, which she said "I guess so" (she didn't). I took notes on my phone instead while crying. I asked when I could wear normal shoes again, and her response (while I was still very upset), was that "people go play soccer right after getting toenails removed" (obviously trying to imply that I was overreacting). I have to get my toe checked again because it doesn't seem to be healing correctly, but I will certainly not be going back to this office. I do want to say though that the front office ladies were very nice, and Dr. Marino seemed nice as well (saw him in passing).

If I could give this place zero stars, I would. Avoid Clement Podiatry and especially Dr. Leila…read moreOstovar-Kermani at all costs. This experience has been nothing short of a nightmare, and people deserve to know what kind of unprofessionalism and mistreatment happens here. 1. Horrible customer service. Dr. Leila is the only person answering phones, performing procedures, and handling payments--which clearly doesn't work. She rarely answers calls, and when I (fluent in English) tried to help my mom (fluent in Spanish) schedule appointments for her ingrown toenails, Dr. Leila told me my mom should call herself because she "can't be calling back and forth." Maybe if she weren't too cheap to hire a front desk assistant, this wouldn't be an issue. 2. Discrimination. She assumed my mother didn't have proper insurance or couldn't afford the $300-per-toe procedure, despite zero indication of that. The bias was crystal clear. 3. Negligence during treatment. After my mother paid nearly $650, she told the doctor she was feeling dizzy and close to passing out mid-procedure. Dr. Leila dismissed it entirely, blamed her for "looking at the procedure," and offered no care or comfort. This is basic patient care--and it was completely ignored. 4. Botched procedure and refusal to take responsibility. We were told the ingrown wouldn't return for 9 months. ONE month later, my mother was in pain again. After begging to be seen, it turned out Dr. Leila never fully removed the ingrown toenail. Instead of owning the mistake, she blamed my mom for not choosing the "burning" option (which was never clearly presented as the better choice). 5. Refused to fix her own mistake unless paid again. When my mom asked for a follow-up to fix the same problem she paid for, Dr. Leila demanded another payment. When we protested--rightfully--Dr. Leila became aggressive, stating she wouldn't see my mom anymore unless we paid. This isn't how healthcare works. This is extortion. I used to bring family here years ago and it was a reputable place. Now? It's gone completely downhill under this doctor's care. Her aggressive attitude, lack of empathy, and unprofessional behavior--especially toward people of color--is disgraceful. Dr. Leila Ostovar-Kermani should not be in the medical field

Dr. Kermani gave me really good care and helpful advice. She's very knowledgeable about foot…read morehealth and treatments, and I was impressed that she could quote statistics off the top of her head. She has a collaborative attitude and will offer different options to let you decide what you're personally comfortable with. On top of all that she is such a kind doctor, and one who genuinely cares about your situation (unfortunately rare in medical care these days). If only they could clone Dr. Kermani into other areas of medicine! Even if you're not near Novato it's well worth the extra travel time to go see her.

Awesome cate! This was my first visit! Dr. cokkins was taking over for my podiatrist )who was out…read moreof town) for an emergency appointment and he did the best job ever. He took care of the problem and he was so gentle and so kind.! The office is very nice and everything is very, very organized. I felt very well taken care of and I would highly recommend this podiatrist to anyone who needs foot care.

Excellent care!! My regular podiatrist in San Rafael, California was out of town on vacation and I…read morewas referred to Dr. Collins (Novato) who took me immediately and did an emergency job for me and he did beautiful work and my foot is feeling much, much better. I would highly recommend Dr. Collins to anyone who needs a great podiatrist!!

Dr Fredigo got me in on short notice and was super personable. He confirmed my torn plantar fascia…read moreand gave clear direction on how to care for it. Highly recommend for foot anesthesia ankle needs.

Responsive, competent, caring and kind. Dr Fedrigo helped me…read morewhen I needed it the most. I injured my Achilles and it became infected. I could not get an appointment anywhere but they saw me and reversed the process. He is competent and caring. The staff is professional and responsive. I can recommend him and have.

Stephen knows feet! As a fellow former marathon runner, he understands the stress and wear that…read moreserious training puts on the body. I overtrained, developed severe plantar fasciitis, and was only four weeks out from my Carnaval performance -- which is 4-5 miles of continious salsa dancing on the uneven streets of the Mission. With the right inserts and exercises he prescribed, I was back on my feet (pardon the pun) and able to perform without pain. Highly recommend him for anyone dealing with sports-related foot issues or trying to stay active while recovering.

Rude. One missed appointment, which can happen to anyone, and he decided to refuse care. Subpar…read morework. Bedside manner matters.

Dr. Ortman really knows what he's doing. Fast, efficient, and friendly. A very interesting guy, too…read more- I'd love to just have coffee with him.

After my Primary Care MD at Kaiser repeatedly declined to refer me to a Podiatrist for continuing…read moretoenail issues; Saying, on review of the photos I had sent, that the situation was toenail fungus and that Podiatry could do nothing to help. I had repeatedly used topical remedies but issues persisted. Finally I decided to seek out a private Podiatrist and wound up in the office of Dr. Ortman. Thoughtful, kind and gentle he confirmed the fugal infection and proceeded to take the first of two last steps in eradicating it. Perhaps Kaiser Podiatrists neither use nor believe in laser treatments. I don't know because I. Never got in to see one.

I'm so glad I found Dr. Wong! I've been dealing with increasing pain at the ball of my foot near my…read morebig toe during workouts for over a year. Since the pain was hard to pinpoint and mainly showed up during activity, she was thorough and patient in tracking down the source. She did X-rays and found arthritis in the joint. From there she took a smart methodical approach, doing a lidocaine injection first to confirm the source and then a Cortisone injection once we knew it worked. I expected weeks before feeling relief but I'm already back to working out pain-free. She's a great communicator, walking me through everything including personalized shoe recommendations, and is very personable. Highly recommend Dr. Wong!

Had the most demeaning experience at this place. I had some imaging done prior to my early am appt…read moreand arrived at the office well in advance, via a security guard who pushed my wheelchair over from the imaging dept at Sutter. The door was still locked so he knocked. The receptionist opened up and from the very start was absolutely rude and unwelcoming. The guard pushed my wheelchair into the waiting room. I was never even greeted or asked how I was -- just presented with paperwork. I explained I can't write legibly due to strokes and she became more inflamed and angrily retreated to her desk. She came back a little later and attempted to just drop the clipboard in my lap where my purse already was. I told her a 2nd time of my challenges and that I need help, it's never ever been a problem anywhere else before. She would not help me. A second office staff came in and also asked me to fill out the paperwork and I told her the same thing. I said very clearly, I can't write well and need help. The original receptionist said, "you have to get your caregiver to help you." Well, my caregiver wasn't there that day or he would have. Suddenly, Dr. Marino appeared in the hallway and very loudly said, " if you refuse to fill out the paperwork, I can't see you." He was standing in the hallway and never came into the waiting room to talk to me like a normal human being. I told him the same thing I'd already said three times. I need some help! He just kept reiterating the same, with an extremely loud voice. I felt so humiliated I wanted to cry. He walked away and I told the staff if no one will help me then I obviously can't see the doctor. The first and really rude receptionist, Lisa, was asked to wheel me back down to my car but stopped way short. I said, "I guess you're not used to dealing with the disabled." She just said, "No mam" and walked away. I wrote a review on what turned to be their former fb page and quickly received an apologetic call from Kelly, the office manager. She said Lisa had recently experienced a traumatic loss and probably came back to work too soon. And her excuse for Dr. Marino was he's just a loud Italian and claimed he'd been told I simply refused the paperwork when in fact I asked 4 times for help for but was told to have my caregiver do this task. Kelly claimed they help with paperwork all the time. BS. I filed a complaint of disability discrimination with my insurance company and they found the evidence was in my favor. I never received a call from Dr. Marino apologizing for his rudeness and failure to address me with any level of respect or concern. Kelly had offered for them to see me after hours so I could avoid seeing Lisa but that is certainly not the kind of relationship I want to forge with any doctors office, having to avoid a particular staff member. Kelly seemed sincere at first and said she was horrified at what transpired and suggested having Lisa take additional paid time off. However she was not completely forthcoming answering the complaint with my insurer so my initial temptation to sympathize with Lisa's misfortune and forgive and forget quickly evaporated. This place was awful to me and didn't treat me with any dignity or professionalism whatsoever. They discriminated against my disability and the doctor himself never stepped up to the plate to apologize for his very own part in this. Inexcusable.

Dr. Youngswick and his staff are all wonderful!…read more I love that he's personable, and friendly. He talks about his family, and shows off photos of his Grandchildren; he makes you feel more like you're talking with a friend instead of a doctor.

I was referred to Dr Youngswick's practice last year when I was having issues with my right foot…read moreand needed a complicated surgery. Dr. Youngswick was very informative about the type of surgery I would need and the recovery time it would take to be able to walk "normally" again. My operation was not a simple one and I spent the next 10 months visiting Novato Foot and Ankle for regular check in and to monitor my progress. Needless to say, it was not an easy recover, but Dr Youngswick and his staff were incredible. I never had to wait in his office. I was always treated with respect and care - and never saw any indication of Dr. Youngswick treating his staff inappropriately. I'm shocked at Betty W's review of this practice. It has not been my experience at all -- and I have a lot of experience in visiting the office in the last 10 months!!! Thanks to Dr Youngswick and his staff - I was able to make it through a really difficult surgery and recover with little pain and frustration and lots of positive healing!!

Dr. Collins is an outstanding podiatrist--knowledgeable, thorough, and truly cares about his…read morepatients. He treated me for an issue, quickly identified the problem, and had me back on my feet (pun intended!) in no time. His treatment plan was effective, and I felt confident in his care every step of the way. His office staff great as well--friendly, responsive, and scheduling is always easy. If you're dealing with foot or ankle issues, I highly recommend Dr. Collins and his team!

Dr Collins was awesome, and Pat was the sweetest. Extremely professional, they took the time to…read moreexplain everything to me in detail. I was fixed up that day, and received a call from the pharmacy the very next morning. Dr. Collins' works with me, as I pay cash, and not with insurance for this matter. His prices are unbeatable for his services. He was very honest and forthcoming about expectations for results.