So I truly don't like giving any company 1 star. I figure readers of these reviews think 1 star reviews are from disgruntled customers, outliers. Unfortunately this company, or more specifically Wayne Jeffers, Jr. was at least to me the face of the company. His is the email contact on their website. I emailed to request someone come evaluate my oil tank to determine if it could be moved and/or needed replacement. I'm doing an addition and the fill pipe is in the way. Everything started out great and should have so continued. He answered email quickly, asked for pics which I sent, and he replied. Then he said he'd come by Thursday to have a look. He was too busy so said he'd come Friday morning. No problem. My wife emailed him and said please let me know what time. No reply. It's now Friday morning, not a word from Wayne. I email him and tell him I'm a bit surprised that we hadn't heard back. His reply: "I'm still scheduling my day." Really, Wayne? So when, if at all, were you going to let us know that? Should we sit around all day waiting to hear from you? Is our time not also valuable? Thanks, Wayne, but we will find a more reliable company, one which respects their customers as you started out to but for some reason decided not to continue to. read more