I will not be coming back here again. The wait times are outrageous!! My appointment was at 3:45…read morePM. When arriving there was an elderly lady with presumably her daughter and they had been waiting forever and this is at 3:30!!!! My word!! I have had major surgeries done before and barely waited 15 minutes!! My theory is that, albeit anecdotal, there are a lot of elderly patients that come here and perhaps they take advantage of that fact. Maybe that they "have no where else better to go" type of aditude. OK, yes, perhaps that's a bit hyperbolic but this place needs to stop wasting people's time. I'll for sure choose somewhere else in the future.

https://goo.gl/maps/RGwqa1kFduuEJ92y9…read more It is the Doctor's responsibility to make sure that they research all medications and collaborate with the anesthesiologist in making sure they review my health history. Dr. Nottage bedside manners are not acceptable and her failure to review my medications caused the cancelation of my eye Surgery on November 17th by the anesthesiologist and head RN of surgery. Her office called my referring Doctor and said they will not being able to my surgery and didn't give a reason, so now I am back to square one.

I was referred to Dr. Gian Paolo Giuliari, a Retinal Specialist, by my optomologist, Dr. Scott…read moreWentz, with 20/20 Eye Care. Dr. Wentz informed me, Dr. Giuliari has over 20 years of experience and is highly regarded in his profession. Associated Vetreoretinal Uveitis Consultants have several physicians in this group located at 10585 N. Meridian Street in Carmel, off 31 and 106th Street ramp. It is extremely easy to find the office building. An Avon location opened 4/15/24 on US Highway 36, Rockville Road, if you prefer the west side. The office building has a free, large surface parking lot with many handicap parking spaces. The check-in office staff were friendly and appeared to have a routine in place that moved patients in a timely manner. The internal offices you visit after being called back have a specific function with a large waiting room located in the center of the offices. Eye exams, various eye equipment are in each room, and the doctors exam rooms move quickly with little wait time. Each staff member I worked with for each procedure was terrific to work with during all my visits. Dr. Guirliari was easy to talk with, friendly, knowledgeable, well-spoken, and thorough. He asked several times if he had answered all my questions or concerns. The staff also provided many pamphlets and papers explaining each step before and after surgery, instructions I had to follow, and explaining details of various diagnoses found. After several tests and measurements, Dr. Guiliari confirmed Dr. Wentz's diagnosis of a macular hole in my left eye that requires surgery. Basically, a gas bubble had to be inserted into my left eye. Surgery was scheduled just a mile from Dr. Guiliari's office at IU Spring Mill Surgery Center, which is known as a state-of-the-art ophthalmology surgery center on the second floor. They have a free, large surface parking lot with many handicap parking spaces. All the staff was phenomenal but more about the surgery center in their review. Dr. Guiliari was again thorough and reassuring, plus I felt very safe and comfortable in his care. My anesthesiologists, I think his name was Dr. Temple, and he was amazing!! He kept me as calm as possible and informed me of each step he and the staff were performing while prepping me for surgery. If you need a retinal specialist, I can highly recommend Dr. Guiliari, along with IU Health Spring Mill Surgery Center.

I got in contact with the Associated Vetreoretinal Uveitis Consultants through google search and I…read morecannot overemphasize how fortunate I was especially when they assigned Dr. Giuliari as my doctor for the retinal problem that I had. At first sight, and with his cool composure, he listened attentively to what I had experienced. He took his time to re-explain my problem with textbook images and what may likely happen during my treatment. He was well composed, very articulate, and reassuring. It appeared that he has done similar interventions before and had long years of experience. I felt very comfortable though remained worried at the mention of getting a few injections in my left eye that had the problem during the treatment. I remember taking injections on my buttocks many years ago and the thought of having similar injection, with the long, pointed, and sharp needles in my eye gave me goose bumps, sleepless nights, and fearful imaginations in the days leading to the first injection. The clinic is very clean, well-organized, and a trained staff that knows exactly what to do at every turn. After the preliminaries on the first visit, I returned a week later for the first injection. My blood pressure was taken, restated my date of birth, and read the chart with each of the eyes. The second stop, in another room, was to have images of my eyes taken, and the third was the biggest encounter with the doctor, the injection. Fearful that I won't be able to drive back home, my 24-year-old son, a Purdue University graduate, drove me to the clinic. In order not to let him notice how panicky I was, as his dad, his hero, I asked him to go back home and would call him when everything was done. In a few minutes after the images were taken, I was led in another room where I was to meet Dr. Giuliari. Another Assistant did the preliminaries with liquid drops on my eye. Now came the drama. Dr. Giuliari went through the images, explained what will happen during the treatment, and the goal. He came over to the right side of the chair, explained every step that he took: this medication is for this, look up straight and follow my fingers, this is to keep your eye open, etc. I did as he instructed. I remembered from my High School biology days that the heart beats 70 times a minute. I realized that mine was more than ten times that rate with shallow breaths, and probably the Doctor realized it too. I grabbed the arms of the chair very tight and had they not been securely screwed; they would have come out. And then he said this one will put a little pressure on your eye, a pressure that I did not feel in anticipation of the needle. After that, he tapped me gently on the right shoulder, saying, "you are done". What! Where is the injection? I took a very deep breath, trying to control the palpitations. Is the nightmare over, for real! He was professional, friendly, caring, as he looked to our next appointment. I left the hospital feeling good but a bit ashamed that I had imagined things different. Arriving back home, everyone expected to a gauze or a bandage over my left eye. They were afraid for me. How then would I explain that it was like 'liking a cone of ice cream' but still had to pretend to be brave like coming from a battlefield unscathed. Subsequent injections were like a walk in the park, relaxed, while my eye continued to heal. Dr. Giuliari is one of the best in his field, highly experienced, well-educated, and does his work with passion.

I have been a patient of Dr Mann for many years, but I will not go back. I called to make an…read moreappointment and the call routing sent me to the website (strike one). At the website, I request an appointment, include my insurance info, and then don't receive any confirmation at all (strike two). Couple of weeks later, I call the office to confirm since I hadn't heard from them AT ALL and left a message. Two days later someone called at 8 AM but didn't leave a voicemail. Still no confirmation. I call back and finally get a human that confirms my appointment. A week before my appointment, I receive AT LEAST five calls from an unknown number reminding me of my appointment, and requesting insurance information via phone. I call, get stuck in their call routing software, leave a message, and no one ever calls back. The day of my appointment, I drive 40 minutes to the office for them to tell me that Dr Mann had an emergency and I should have received a call. There was a call from an unknown number, but there was no message. I WILL NOT BE BACK.

Excellent for cataract surgery. We go to the westside location. My wife is currently going to see…read moreDr. Abrams for double vision.

Our ophthalmologist, Dr. Frascella, referred my husband to Dr. Prall for a torn retina. We were…read moretold to expect between 2-4 hours for the appointment. The office is conveniently located off of the 106th Street exit on Meridian Street. There is a large parking lot with many handicapped parking spaces that were well maintained and salted in this bitter cold weather. This was a very busy office when we arrived for a 1:00 appointment. We walked in behind 6 other individuals but with 4 check-in windows we moved quickly. The staff was friendly and helpful explaining the new patient paperwork. The waiting area has ample seating, comfortable chairs and a large flat screen to entertain us during our short wait. This is one efficient medical group. Each step in the process (testing, consultation and Laser procedure for us) has a separate office and waiting area (just steps from each other) as you progress down the hall. The wait was less than 10 minutes before the MA took us back for initial testing. She was so nice, very efficient, knowledgeable and reassuring. The Physician consultation and exam was thorough, comprehensive and professional. We soon realized the laser repair was occurring next...not at another appointment. After confirming diagnosis we moved to the laser procedure room waiting area. The laser room assistant was a little abrupt here (without warning grabbing his head back for drops) and lacked the bedside manner we experienced earlier. Other than this minor annoyance the entire experience proceeded smoothly and in less than 15 minutes. The entire visit and process took right at two hours. We really expected at least two separate appointments and appreciated the efficiency of this office. We highly recommend Dr. Prall and the group Associated Vitreoretinal and Uveitis. Just rolls off the lips, right?...lol.

I have always enjoyed my appointments with Dr. Powers - she is very thorough and professional. The…read morereason I just cannot recommend this office anymore is because of the front desk staff. I arrived at 1:20 for a 1:30 appointment, allowing myself an hour for time and wasn't told until I went to the receptionist desk at 2:20 to inquire that there was an emergency appointment that morning. When I asked the receptionist why she didn't notify me of this earlier by phone or at least when I walked in she became very cold and rude and told me I could reschedule. To be honest, after thinking about this I will be finding a new doctor. It does seem that every time I go into the Carmel office there are delays of at least thirty minutes and an air of snobbery. I also don't like the way they speak to elderly patients, impatient and abrupt on a few of my visits now. My time is also valuable. I didn't even receive an apology. After 4 years as a patient I will unfortunately be seeking another provider. I was treated as if I didn't matter because losing me is no big deal - they have plenty of patients. I felt so disrespected and it seems to be a pattern with the office staff.

I was charged 71 dollars for a routine eye exam, and that was after insurance paid what they could…read more Part of that was 50 bucks for a refraction which took only a couple of minutes, and I received no prescription. I let them know I was unhappy with that bill and canceled a future appointment. Indian Eye Clinic is much cheaper, and I will return to them next year. The bill was $320.00 before any insurance paid on it. That is too much for a simple eye exam.

I was referred to Dr. Klapper for a couple cysts on my eye. He's only in the Greenwood location…read moreonce/month (I didn't know that initially) so it was a few months to get in. My initial consultation wait was insane! They were so busy they had to take chairs in the hallway. When you are at a doctor for your eyes and already nervous, this sure doesn't make things easier! I had no idea what to expect. The MA (or nurse) inquired as to my purpose for visit and made it seem as though the Dr. may do the procedure same day. This was good and bad. Good that I didn't have a chance to worry about what to expect, but bad in that I didn't have a chance to worry about what to expect (haha). We scheduled the procedure (removal of 2 cysts and a biopsy). Again, because he's only there one/day a month my appointment had to be scheduled out a few months. I was notified by the receptionist that I may have to wait quite a bit. To my surprise, I arrived and was the only one there. I was taken back pretty quickly. The Dr. explained the procedure briefly, but I really didn't want to hear, as I was beyond nervous. It's my EYES so I was terrified. The numbing STUNG and I certainly wasn't prepared. I could smell the burning as they closed off the lesion. I left with a black eye, but overall my healing was pretty breezy. I had some issues pop up in the eye (that were possibly unrelated to the procedure and just coincidental) and the office worked very well with me on reviewing pictures and providing recommendations.

Arrogant doctor did not diagnose my issue properly, which resulted in me suffering for years…read moreafterwards until I found a physician who was able to quickly and correctly diagnose.

if i could give zero stars, i absolutely would. had to wait for 3-5 minutes for the nurses to stop…read moreloudly gossiping about another nurse just to check in. waited over an hour to see a doc and finally left. i went for an emergency appointment for a ruptured cornea. as i was walking out, the doc asked "who is going to look at your eye infection?" i don't have an infection!!! the docs and nurses were all laughing and joking and generally playing grab-ass while patients are treated like an interruption of the party. what a sad excuse for a medical facility. complete waste of my time. the same patients were still waiting when i left as when i arrived. nobody checked out in the entire hour i was there. weirdest. medical. office. experience. ever.

I waited for 1.5 hours for a simple follow up visit. If the wait is going to be this long you…read moreshould at least be informed so you can make childcare alternative arrangements for school pick up.

for me, they were fantastic from start to finish. I had cataract surgery in both eyes. My only…read moreissue now is floaters which I'm going to be talking to them about.

Had cataract surgery last February and my vision has not improved at all. Very disappointed. Going…read moreback tomorrow for a procedure to correct what was not done right. Hopefully, this will work. Otherwise, I'll be seeing an ophthalmologist of my own choosing.

Howard is an excellent physician that has been treating my family for over 30 years. We trust and…read morelike him.

I became a patient first - had very good experience. Now both my wife and elderly mother go there…read moretoo. Doctor & assistant (both highly skilled, very caring). We highly recommend (if you need an eye doctor).

I love Dr. Neff so very much. I've been seeing her since I was 15 years old and it's so comforting…read moreto have a doctor that knows you, remembers you, and is genuinely interested in your life. Most people dread seeing the doctor but I always get excited to see Dr. Neff. She never projects any type of judgement on your sexual health, she allows you to feel comfortable about anything. I highly recommend her!