I was a patient here for 1 year, and during that time the only positive thing I got was a wonderful Dentist who has since relocated from this office. The staff is utterly rude, treating patients like they are numbered scum; walking through the office w/ noses high. My very last visit to the office was when I learned my dentist had moved, thus leaving me to get a filling from Dr. Barr. He assured me I wouldn't need a numbing shot, but if I felt pain to let him know and he would numb me up. 1/2 way through the filling, I motioned to him and the asst. that the pain was too much - he DID NOT stop, kept on w/o giving me a numbing shot and finished the filling. After the fact, he said "we were almost done, so I figured you could manage". WHAT?!?! I have never been so displeased w/ a Dentist. I could not have tracked my Dentist's new location down fast enough.
The billing is a completely different story all together. 4 months after I left this location - back to my original Dentist - I got a statement from Dr. Barr stating I owed $23. No detail as to what this was for... but they were sure to say it was 90+ days overdue and was going to collections. Jan. 2011 and they are saying I still owe from a visit back in 10/2009! Seriously? They didn't know the 6 times I was in there over the past year that I owed money? Something is fishy! Come to find out from my Dental Insurance, The 10/2009 visit was paid at 100% for a cleaning yet the Dentist office is attempting to collect the difference. When there is a preapproved amount for a procedure through the insurance company, that is ALL the provider is able to collect! This place of business is not honest and should not be trusted!
If you are fine with these actions, then by all means feel free to make an appointment here! But if you want quality over quantity w/ a smiling face and someone who actually listens to you, then I would suggest finding another Dentist! read more