they told me there was ac issue immediately launched into it being 800$ and when i could get it…read moredone. I can't afford that so fair so said oh well, no ac this year. Tried it Just to see and it's been working fine for at least a month now. It was a scam. Don't let them scam you. Question everything they say and avoid at all costs

Very friendly. As a woman I find some places try to talk me into work I really don't need. They…read moredidn't do that.

Much more expensive than they used to be. I miss the old owners. They always did right by me. I'll…read morebe looking into better options in the future.

Took my car to the Gloucester, MA location for oil and filter change. Skip ahead; I always check…read morefor the work done as soon as I return home. Sure enough, the oil was replaced - and that was it. I saw the old oil filter was still intact. Brought the car back and was told the technician was a young kid who couldn't find the filter. What? A big lie because I saw the liar as the one who worked on the car. I would never, ever return to a Meineke shop, and would never recommend their attempted work to anyone.

While all Valvoline's make the oil change process simple and smooth, this is the best location by…read morefar. I've here a few times and every time I'm amazed at how quickly and efficiently the team runs. Robert and Jason looked over everything in my car and were able to quickly check my fluids, lights, tip everything off, change my air filters and they even helped with my wipers which had been set wrong by the windshield company. They answer questions completely unrelated, give advice for where I can get my starter checked, they know cars and they know the local body shops for things Valvoline doesn't cover. Andrew took care of my Oil change while the guys were taking care of the rest of the car and helping to tighten a lightbulb that loosened. All in all, I was out of there in 22 minutes including the wait time, two biscuits for my dogs and a coloring pack+ crayons for my toddler. We don't go anywhere else!

Stopped by for an oil change and I was in and out in about 10 minutes. They also changed the cabin…read moreair filter and we opted for new windshield wipers. There was a 20% off coupon linked to the Yelp page and that shaved off about $50. The employees were friendly and worked quickly. No complaints, I'd recommend this location!

My 2019 started leaking oil, and needed an oil change/diagnosis ASAP. Went to Valvoline 12/26/2021…read more(no apt.) and was met with an immensely courteous, friendly staff. Despite being an "in and out" service, I did NOT feel rushed. I explained to them I had a decent oil leak, but being a 2019 should not be due to wear and tear. They started to investigate and checked the seals. Turns out my oil filter that is exposed to the road via undercarriage, had a small hole in it. The rest of the operation/oil change felt like a military operation (prior service Marine); shouted out what tasks were completed to colleague at the terminal recording results of each stage of oil service. Brandon, Alex, Noah, appreciate you all, thank you for being professional, knowledgeable, and patient with finding the hopeful cause of the leak (update: no leaking since oil change!). FYI: I read a few reviews about Valvoline's pricing. Here's the thing. Yes, it's more expensive than other spots. However, most other places you need to make an appointment, and could wait upwards of 30-90 minutes in a lobby/office for car to be serviced/leave for day. Just understand that accessibility is factored into their pricing. I literally went the day after Christmas with no appointment and was in and out in 15 minutes with peace of mind, and could continue on with the rest of my day without having to make an oil change a whole day ordeal. For me, it was worth it. NO ONE asked me to write this review. To be honest, I am happy to write this. The service was fantastic.

Had an issue with both Salem Valvoline locations, which are managed by the same person (I learned…read morethis today when I spoke to him - not at my request, BTW - lest you think I'm a Karen). Therefore, I'm posting this review on both location's pages. In the summer I went to North Street location for an oil change. While the service was being performed, I gave the employee handling the transaction my debit card. Today I went to the Paradise Road location, where I was told I didn't pay for the previous service, which was news to me. I was handed a cell phone with the manager on the other end. He explained to me that I would need to pay for the last service before they could perform any new service. I told him I handed the North Street employee my card. The manager TOLD me I was lying. But THEN he told me he'd check the CCTC cameras and apologize if he found that I HAD given the card to his employee. He accused me of lying absent of proof - he hadn't even checked!! So, with ZERO evidence, he called me a liar. Furthermore, Valvoline company policy is the garage door is not to be opened until the customer has paid (confirmed by staff today). If the staffer didn't run the card at the time, why did they open the door, signalling I could leave? And, if I wasn't charged, it was only because their emplyee didn't run the card. I'm waiting for the manager's call. Regardless of any apology I may or may not get, I do not appreciate being called a liar without a shred of evidence and no person in a managerial position should be so irresponsible as to make that accusation without being 100% certain they were right. In the meantime, there are many other options for an oil change in Salem and I'm guessing they will be more professional than any managed by this irresponsible individual.

I went to Skillman to service my 1998 Volkswagen beetle. Andy fit me in the schedule right away,…read moreand called me to get approval on all the required repairs. He also took the time to look for some obscure parts online. I just picked up the car and it drives unbelievable. It feels brand new. I highly recommend Skillman services.

You can trust Andy to find and fix the problem at a fair price. Every time we take are car in it a…read moreclear honest and easy process. 10 out of 10, do recommend. He is busy for a reason. Scheduling out a few weeks for non emergency.

An experienced professional that knows what he's doing. He was on point with installation of my new…read moreburner and haven't had any issues.

Terrible experience at Bouchard's Auto. When I pointed out that my car lighter was missing, one of…read morethe guys actually tried to start a fight with me. On top of that, they charged me $7,000 for work that should've cost no more than $4,000. Completely unprofessional and dishonest -- I would never recommend this place. ONLY good thing I can say about this place is that the owner said he would buy my car for more than anyone offers. But ya this place is NOT IT

I have a 2022 Outback Subaru, that is needed a sticker! I stopped by the shop and asked the…read moremechanic if they can put a sticker on my car, without hesitation or even looking at the car he quickly responded to me by saying that is going to be a long wait even though there were no cars in the bay. This is actually my second times that I have gone to this shop and asking for services, in both visit I was refused service for being an Afro-American of which I could not find any other reasons for them for their refusal to provide me with service. This situation is definitely needed to be investigated to ensure all clients receive the same level of respect, and applying the same policies and procedures consistently to every customer, and avoiding any form of discrimination or favoritism; essentially treating everyone with fairness and dignity as a customer.

Today I had the pleasure of meeting John! I was driving down the highway when my tire split i…read morepulled into the closest gas station and received help from 2 amazing fire fighters who were unable to get my lock lug nut off due to it being stripped . They did not hesitate to call and look further into helping me in my time of need ! They called John to assist them with getting the lock lug nut off. John arrived no more than 10 minutes later to save my day ! He was able to get the lock lug nut off and get my spare tire put on in no time ! When I tried to give this man money for his troubles he wouldn't take it ! Good people still ! I can't thank this man enough for his kindness ! I will certainly be giving this shop my business for my future car needs !

Byfield Auto has retrieved and returned my car, twice: first for an inspection sticker, and, more…read morerecently, to investigate a rattling sound that I had noticed. They checked it out thoroughly, explained what may be happening, offered to take it right back if things get worse, returned it and charged me...nothing. I'd have expected to pay at least for their time, but perhaps I'm just used to the ways of the big, bad city and modern times. These people are SO knowledgeable and SO accommodating, I can hardly believe my great luck to have found them. (They did come highly recommended.) Oh, and did I mention that they had to drive to NBPT? This is small-town, caring business at its very best. I would not hesitate to recommend Byfield Auto!! JoppaMom