There is a groomer Ms Patricia beware at Pinole Petsmart. Recommends shaving unnecessarily and…read morecharges for imaginary matting Keeps you waiting for three hours when your dog had been finished and crated for hours.

First time here because I moved in the area. The one I used to go to is the one in Daly City. They…read morehave the best groomers there. And i thought it will be the same here. I was wrong. My appointment was at 10 am. It usually takes two hours for the service i picked. But after 30 minutes they called me and told me my pup was ready. I knew something was wrong. I paid for the service then I went to go get my pup. When they brought her out. They told me she was deemed aggressive and they're no longer going to take her because of her aggression. So why did I get charged if the service wasn't done. And someone should've told me on the phone about the issue. Never had a problem in Daly City Petsmart. They always take her. I will look somewhere else.

"Pet Food Express" - I expected it to only be about pet food when I first came! But this spot has…read moreeverything your dog needs from food (not the prescription kind though), toys, accessories, clothes, treats, supplements, etc. and it has become my favorite bath time location for our large forever puppy! The way it works is you purchase a token at the cash register (I think there's a usual deal of buy 3 get one free). I believe 1 token is about 20 minutes total of wash/soap, rinse and dry. They've got 5 bathing stations and one of them has its own wall that's convenient for those dogs that just can't be too close to another dog. They supply you with everything you need - each station has it's own water hose that includes the shampoo (3 different options), they also supply extra shampoo if you need it, aprons, and clean towels. The staff keeps this area very clean and are pretty quick to cleanup the stations after people leave to get it ready for the next person. It's probably busiest during the morning and there could be long lines but so far I've never had to wait more than 10 minutes and luckily my dog is more patient nowadays. There is also an emergency button that can be activated in case a dog decides to get slippery and escape the tub! I haven't seen it used (thankfully) but I think it's designed to ensure all doors are closed so the dog can't get out of the building. My interactions with all the staff at different occasions have all been very positive. Whether it was a question about baths, food, supplements, first aid, or treats they have all just been helpful, very knowledgeable, and always friendly!

This was my first time using the washing stations and overall it was pretty good. The tethers are…read moreplaced well, I liked the shampoo options, and having towels and aprons available is really cool. I will definitely be back. I showed up at opening on a weekday and was one of the first in the door. The staff were nice and helpful which was a plus!

Small spot not a huge selection but they do have a a good selection of chicken feed and great…read moreprices. A co worker told me about this spot so I drove all the way from Oakland. I'll definitely be back for more feed soon.

This place is small but has a little bit of everything. The guys who work here are super friendly…read moreand always willing to help. I love the fact that I can get as much or as little bird seed. They now take cards too and that's great cause it used to be a cash only place.

Mickey is awesome, she gave the best customer service experience I have ever received . I will…read moredefinitely be coming back!

This store was responsible for delivering our online order of $70 of dog food via Pet Food Express…read moreand it never arrived. The store did not tell us that they use DoorDash, who never contacted us about the delivery, so it either didn't arrive or was stolen. The manager at this store would not replace the order so we were out $70. DO NOT ORDER DELIVERY FROM PET FOOD EXPRESS.

Store has great clerks who are knowledgeable and helpful. Prices are fair for products. Vet side is…read morean awesome low cost solution for basic pet needs. I always feel the advice or recommendations they give are spot on. So glad this Vet exist.

This place is amazing, low prices, wonderful and compassionate staff. Veterinary resources. Has it…read moreall!

I brought my two, small adopted dogs in for a bath, I usually bathe them at home. I mentioned that…read morethey're pretty itchy even though they don't have fleas. Carmina said something like she would use a special shampoo and a lavender spray. I agreed. There was no mention of the $20 up charge for "specialty shampoo"?! ($10 per dog plus a $6 "materials fee" per dog.) It would be nice to give the customer the option to decide if they want to pay more. I have one female and one male. They came out with the same bandana. I was expecting a bow in my girl's hair but this is minor; maybe they ran out or something.. Carmina seems nice and they were ready in two hours as quoted. The price for two dogs to get a bath and blowdry was over $100! I'll go back to doing it myself and just bring them for nail trims and anal gland maintenance.

Petco must STOP SELLING ANIMALS. Animals are suffering and dying becasue corportations like Petco…read morewant to make money on their lives. I just visited this Petco in El Cerrito and it was horrifying. I counted over 20 dead and dying gols fish, betta fish languishing in a tiny cups, and a mouse who is very sick and likely going to die. I asked them if I could please take her to a vet and they refused. Their apathy to her suffering is digusting. Stores like Petco that sell animals for profit do not care about animals. The only good thing about Petco is that they host cat adoptions with local rescue organizations on weekends. But why promote rescue and adoption for some animals, while supporting the cruel breeding and exploitation of other species like rodents, reptiles, fish, and birds?

I can't say how much this organization has impacted my knowledge and care of rabbits. Lots of…read moreresources and opportunities for classes. Appreciate the volunteers and the fosterers!

They don't really care if the rabbits get adopted as long as it's convenient. They ignore…read morecommunications and say dismissive rude things to adopters. If there are classes or resources, the website does not advertise them in a clear manner and communications are ignored, dismissed, or rude. Brandon is especially really rude, difficult to work with, and unprofessional.

Stopped by on a Sunday afternoon for rabbit food. Other reviews say their products are cheaper in…read morecost, but it didn't look like that when I came by this past weekend. Maybe if you buy in bulk. The standard products, such as oxbow rabbit pellets, proved to be one and a half times the cost found on amazon (so I'd only get it here if it's convenient for me and I need it right away). Besides the giant bags of feed for various animals laid out on the floor, I didn't see a huge variety of offerings in the store (small pet merchandise was especially limited). But I did enjoy checking out the adorable chicks and kitten on site. Service at the front counter was quick and easy when making my purchase, and there was plenty of parking available outside.

Nice to see a smaller, privately owned business making a go of it and apparently expanding…read more Spacious and organized selling floor of chicken and wild bird feed and related accessories. Now stocking a fairly extensive line of dog and cat food and supplies as well as supporting local cat adoptions. Staff is friendly, helpful, and knowledgeable.

My husband has been coming to Tropical Fish World since he was a kid. Now we bring our kids here!…read more Over the years we have kept salt water reef tanks, fancy goldfish, and tropical community aquariums. We have counted on this local shop as hobbyist, for live & frozen food, meds, water conditioner, and fish. Dave and his wife are knowledgeable, kind, and consistent. I highly recommend this small business.

David is a pleasure to chat with and an incredible resource of fishkeeping knowledge. This store is…read moreclean, well stocked, and always has the essentials at a fair price. So thankful this gem is in the neighborhood!