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    Bark Life

    3.8 (77 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Bark Life

    Pet boarding

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    Reviews With Photos

    This is the back of her neck.  How can this possibly happen??

    My recent experience at Barklife St Pete Grooming is beyond anything i can describe in proper words. If i can give zero stars - i would. I have been a client here at barklife with my 2 Alaskan Malamutes for a many years now at both the old and new St Pete location. My dogs are long hair wooly coated malamutes. I have always had quite good experiences here with the groomers, and in fact, followed one of the groomers to her new location because she did such a good job. My dogs have recently been back here with another groomer who also did an excellent job, but when i went for another appt, i found out she had been fired. I was referred to another groomer, " who has 12 years experience and knows how to groom long hair, double coated dogs".....my dogs were there a few weeks ago for a simple brush out and trim. And they looked nice. I brought them back on Tuesday for baths and full grooms with the same groomer- who i now thought had a good idea of what to do. After going over everything, explaining what i would like done, and explaining on my larger thicker coated dog, to trim her "all over", as i have described to every other groomer for the 9 years i have owned her...ie.- scissor trim longer spots and clean her up. And trim down her belly area shorter but do not shave...as i said. But do not make her look like a Samoyed, which has a shorter rounder look to their coats. When leaving, i said, please text me if you have any questions. 5 hours later, i come to pick her up, and SHE CUT OFF ALL OF MY DOGS HAIR. SHE CLIPPER CUT HER COAT WITH A 1" BLADE. THEY GAVE HER A DOODLE CUT, OR A PUPPY CUT. SHE CUT OFF HER MANE, HER FACE, AROUND HER NECK!! THEY CUT OFF ALL OF HER GUARD HAIR!! JUST CHOPPED UP HER BEAUTIFUL COAT. And if that wasnt bad enough, the job is uneven and unbelievably unprofessional. When i completely lost it after seeing her, the explanation was - oh i misunderstood. You said to trim her all over. OMG. You misunderstood?? Malamutes cannot have their hair cut off. Especially their guard coat. It is both their heat and cool protection. My dog is white with pink skin. We live in Florida. She can easily overheat and sunburn. They have not only ruined her coat - but jeopardized her health and well being. But they claimed to know and groom many double coated dogs. After speaking to the general manager, who actually tried initially to defend her groomer, or frankly whatever 3 year old got a hold of a clipper and cut up my dog, she offered a refund on just the one dog-not both.... A refund? ALL OF MY MONEY SHOULD HAVE BEEN REFUNDED AND THEN SOME....OH, and a half price groom on my next groom for the one dog. There are notes and notes from every groom my dogs have had here. NEVER would one note claim to clipper cut my dog. THIS IS TRULY UNBELIEVABLE. My dogs coat will take many months to two years to fully grow back. And now i have to worry about her health everyday by simply going for a walk or to the dog park. How in the world did this happen? I trusted these people to be professionals. Review photos and tell me how my dog was given back to me in this condition and did anyone at Bark LIfe think this was acceptable????

    Terrible
    Kris F.

    Second time here 1st time didn't feel the warm welcome my puppy has 2 extra toes which were cut the first time. I treated her cuts. Today 2 paw toenails were cut to short which caused her to bleed. Her grooming was okay this better the first time!! Called Bark life spoke w/manager her words were she was Fidgeting and scared yeah most likely traumatized from last visit dogs sense ppl!! Then she said that maybe why she were cut. What she's telling me is you never you had any other furry friends come there with this issue. We weren't told she had these cuts only noticed after driving home noticed blood marks on shirt. The manager didn't apologize she said she'll noted her chart not to clip to short WTH!!!! No note needed manager she won't be returning not that WE were every Welcomed!!!!!!

    Post Grooming
    Sarah M.

    I have been a customer at Bark Life for years. I recommended their grooming department to my friend since they have always done good work on my grandmother's dog. When she was making the appointment the person over the phone was incompetent and seemed very confused on how to book an appointment. Fast forward to the actual appointment. This picture below is a picture of my friends dog after the grooming. His hair cut is awful. The hair cut is choppy, uneven, and too short. Bark Life is on the more expensive side for grooming, and did not deliver on the quality of their service. I would not recommend their grooming department.

    Pic I showed Missy of his usual hair cut.

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    3 months ago

    Customer service even over the phone. I will not be bringing my dog there. I'm gonna find somewhere to go even if I have to pay more money.

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    7 months ago

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    2 years ago

    Can't remember the guys name but he was very nice and informative helping me decide on food for my dog that has allergies

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    4 years ago

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    2 years ago

    My hounder loves going! Well organized! Nice staff. Caring staff. Makes sure he is with the right size dogs.

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    3 years ago

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    2 years ago

    My dog loves Fromm food and their grooming is good. Friendly people from the minute you walk in the door.

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    8 years ago

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    Tammy V.

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    3 years ago

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    6 years ago

    Outstanding facility, staff and service. My dog runs from the car to get in each time. trust them, they really are superb!

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    6 years ago

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    Page 1 of 2

    Ask the Community - Bark Life

    Review Highlights - Bark Life

    All I can say is that if you want your fur baby taken care of right, this is the spot!!!

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