Horrible experience from start to finish. The guy behind…read morethe counter was rude and sarcastic the entire time while I was making my vape purchase like I was inconveniencing him by being there. As I was leaving, he actually started cursing at me under his breath completely unprofessional and unacceptable. To make it worse, when I got home and opened the vape it didn't even work. Between the terrible customer service and the low quality products they sell this place is a joke! Save yourself the headache and go somewhere else!

Store owner was very dismissive and rude definitely not a stow I want to be visiting if that's how…read morehe treats people who walk in.

Time after time I go into this smoke shop to pick up a pack of organic cigarettes and they are…read morealways stale within a day! Hey compresses the pack and says that if it was a stale pack, there would be some crunchy noise. Yet I get them home and I get that stale crunchy noise that he said that the pack doesn't have, the day after the purchase. Cigarettes are expensive enough, so why tell me they are fresh when they are not?!! Do better, be better! Take some responsibility, for sure! Since every week you tell me, they are not, yet they are and always have been!

This is the only vape shop you need to shop at! Isaiah is the BEST customer service representative…read moreand will order your vape products for you if they don't carry that specific item. Thank you for taking such good care of me Isaiah. You are the leader of team awesome

Rude service. On the phone. Ignored me as a customer then when I ask to see a pc he wonyts take it…read moreout of the case. Don't waste your time or money. Way to many more cooperative and friendly establishments

Asked about a product and was told i could only be sold one, fine i get it supply is low. When i…read moreasked for price he said he does not give prices over the phone and then proceeded to just hang up on me. Customer service could use improvement. When i went in to buy the product i asked if i could purchase more and was told he has a regular who comes in weekly and that he has to take care of them. Well great i wont become a regular of your shop anytime soon!!

If I could leave this place zero stars for customer service, I would! I recently called in to…read morediscuss a possible financial dispute (in which was not the shops fault) and received selective aggression and disrespect while only asking simple questions. This location serves a lot of convenience for me location wise and I'm a consistent paying customer. But I will never tolerate disrespect! FYI everyone, they are not liable to give out the store owner's information, not even their name supposedly. I've experienced a lot of un-professional behavior but never in my life the level I received from this location. Usually I let a lot slide but this! I will definitely not. So with that said, I'll find the store owners information myself lol and will be in contact , plus also will serve any other formal complaints I can at this time.

I love coming here, they always have the hemp wraps i like. The staff is always friendly and…read morehelpful. Thank you guys for always making it a fun conversation when shopping here. By the way that Pizza spot now changed their name to Fratello, formerly Mr Moto. On rainbow and blue Diamond. Thanks again

Went in looking for a basic rectangle pipe with thick glass. It's not a super popular style…read moreanymore, and harder to come by. When asked about the sturdiness of one, the woman assisting us dropped it in front of us to prove that their glass products were top tier! (It bounced and stayed in one piece by the way) Kailey was super friendly and knowledgeable. I grabbed some hookah supplies and the prices were great! Will definitely be coming back again!

Their service is excellent. It's a family owned business and they're very friendly. Very nice. It…read morefeels like a neighborhood smoke shop should be. They have a wide variety and everything is a good value compared to the other shops.

Bought two disposables here... one barely had flavor, and the other was just burnt smoke with zero…read moreflavor. Even a dead 0% juice old vape in my car tasted better. Tested in store as they suggested. I only asked to replace the worst one. The worker eventually offered an even cheaper vape instead after arguing which also didn't work, and then basically told me to piss off. He kept blaming everything on the product being "cheap," even though cheap or not, a vape still has to function. Never had this issue at any other shop. Worker or owner argued, made excuses, refused to make things right, and was rude for no reason. Do not shop here.

Ive been going to smoke shops in this city for over 10 years and this one is by far the best. They…read morego out of their way to be accommodating and helpful in all their business. Their selection is beyond impressive and their customer service -- unparalleled. Not only do they know their products - they take the time to discuss the different brands and go over the pricing to help you find the best options for what you are looking for. Im glad I found them and cant recommend them enough to anyone looking for high quality products at reasonable prices.

Great customer service and a wide variety of items and offerings! I asked them for something that…read morethey currently didn't have in store, Alex got my info down and was able to get what I needed the following day! Really appreciate the quick turnaroun

walked in to find tools and construction materials strewn across the floor by the entrance. a…read morefoul, unrecognizable chemical and/or electrical odor permeated the establishment and i had to cover my face to avoid breathing in the strong fumes. upon asking the associate behind the desk whether she carried my brand of vape in stock, i was told to "fuck off" as she waved her hand at me dismissively. highly recommended.

These guys were great. We were looking for a Wookah (Polish Hookah) and they were able to hook us…read moreup with the entire set up. Wookah is sold out almost nation wide and are on back order for others trying to get them. Highly suggest coming here and working with these gentlemen. They have a very wide selection from portable to starter hookahs and all the way up to elite lines with great Tobacco selections.

A&A Vape Shop is the premier smoke shop in Las Vegas with a great customer service and wide…read moreselection. This is the best spot to get all your vaping supplies. Joe and Antonio gave the best customer service while helping us select our frozen strawberry geek bar. With their wise expert knowledge, it helped us have the greatest experience ever. I highly recommend this place.