This place is wonderful if your loved one needs bare minimum help. They are understaffed and they…read moreprovide poor training. My father was having issues adjusting and the only doctor or nurse visit he received was over the phone. It just got worse from there. We had to move out because their staff couldn't handle him. They raised his care level drastically after one month. They overmedicated him to zombie status. To add insult to injury, they overbilled us on the last month. I would recommend this place if you need to get back at someone. Otherwise, steer clear.

I am so pleased with this memory care facility…read more Everything is clean....and the CNAs and all staff lead with a smile! they make my mother feel like she is home. These folks understand customer service as well as the complexities of caring for folks with Dementia. I strongly recommend Autumn Leaves to those folks with a loved one who needs quality care. Thanks to Danielle, Stephanie, Dawn, and all of you there. You are a true true blessing. steve.

Nathan and his team were amazing. They are warm, kind and understanding. They took the time to work…read morewith my parents through the whole process. The building looks wonderful after the updates that were made. I love that the medical support is on-site but is also optional and based on what the person needs, not just a medical level to charge the person more.

My 94 year old Mother just moved in to Independence Village in Naperville and so far everything has…read morebeen great. The staff has been super at welcoming her to her new home and taking care of anything extra she has needed. The residents have also greeted her with enthusiasm, support and friendship.

The head of nursing needs to find a new job, and should lose her license. Maybe with something of…read morethe words "do you want fries with that" she is snaky and not a person to trust. Her staff is as equally lazy as she is. I had never met the admin til my grandfathers last day in the facility before he died. We asked for help from the nurses and doctors for the months he was there but ultimately they thought it best not to give him water or juice daily like we had asked, due to failing kidneys. This facility does not do complete charting daily. So we never knew if he got his meds or not. They rushed him to the emergency room once they saw he was septic. He was in a lot of pain we put him on hospice and he died 4 hours later. Don't send a family member here they will make sure of it to kill that family member.

Jennings Terrace is a very special place. My mom is there and she is 100 years old. She lives on…read morethe independent living side, but she is surrounded by people who care for her and love her for who she is. It's not the kind of place that wants to gouge you. It's the kind of place that sincerely cares about people. The staff is exceptional at what they do and exceptional at understanding people from different walks of life. They are able to have compassion for my mom and her health or mental health difficulties that we all have at times throughout life. I am so thankful that my mom is at Jennings Terrace. There are a lot fancier places, but I don't think there is more skill or care or compassion in those places. This is home for my mom and she is happy there. We decorated her room and she loves it. She goes and sits out by the big cozy fireplace and watches a movie with other residents when the weather is cooler. And, when we walk in are usually greeted by someone who gives us a smile or a group of people playing games and laughing in the game room. This is home for my mom and I am so thankful to Esther, Daphne, Diana, Keosha, Diane and all the other staff members that I haven't named that make sure that things run smoothly. I live out of state and I know my mom is cared for, and it means so much!

Their web site says in person counseling but all their counseling is on telephone or video, which…read morekind of beats the purpose of someone seeing a senior in person, visual observation, body movements etc.. I'm kinda disappointed in this, many seniors have hearing issues, visual issues and other issues that cannot be observed, witnessed on phone or video. I believe the services should indicate these issues, so people find in person therapist who also accept Medicare and/or insurances. But the idea of counseling for seniors is awesome and very needed. I called and they confirmed no in person counseling provided on 11/2/2021. Many therapists have always been open in their offices and practices serving the community.

My experience in Henderson, NV. has been outstanding in terms of respect, skillfulness, and change…read moreof life. I have moved forward to a much better way of living. Thank you Blue Moon therapist.

If you're not sure how to navigate all the complicated aspects of senior care, please call Rick. I…read morecan't imagine how much more stressful my parents' situation would have been for my family if I didn't have Rick to rely on. He was quick to respond with detailed information about each available type of care (in home care, assisted living, respite care, memory care, skilled nursing) as well as connections and recommendations. On top of that he was available to listen, walked me through how things would work, and was very easy to talk to. I highly recommend working with Senior Solutions.

We are incredibly grateful to Rick at Senior Solutions. He is an expert in this very complicated…read morefield (even more so during times dealing with COVID-19) and was able to save our family so much time and heartache as we searched for an appropriate place for our family member. Rick is a very organized communicator, he conducts his research quickly and makes himself available to truly serve families during stressful times. I absolutely and unequivocally recommend working with Rick at Senior Solutions!

This organization has taught me how to handle old folks . They are good in teaching and placing…read morevalue in caring for people .

From the owner: Home Care Powered by AUAF is a trusted home care agency in Chicago offering non-medical, in-home…read morecare services for seniors across Illinois. For over 30 years, we've helped older adults stay independent by providing personalized daily assistance, companionship, and dementia support. As an IDoA-contracted agency under the Illinois Community Care Program, we also help those who want to become a paid caregiver for a family member in Illinois. Whether you're searching for in-home care in Chicago, help with a caregiver application, or want to get paid to take care of a loved one through the Medicaid caregiver program, we offer guidance, caregiver training, and support every step of the way.

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

Very useful and friendly services for seniors. highly recommended.read more

From the owner: Our Community Care program is unique. For the past three decades we have been at the forefront of…read moremeeting the requirements of the South Asian immigrant community and have since evolved to serve all communities. We are dedicated and determined to provide services to the elderly in their home rather than institutionalized in a nursing home. We consider our participant's cultural and social preferences very carefully before assigning a Caregiver in order to best match their needs.

These people need to check their water system. their water tastes extremely awful. they need to…read moretreat their drinking water. nasty tasting

My mom fractured her hip and we chose to admit her to McAuley Manor for her rehabilitation. I hope…read moremy mom never has to go to a short-term rehabilitation facility again, but if she does it will NOT be McAuley Manor. The facility seems very understaffed. The call button for the nurse could take 10 minutes for someone to respond. There was a handful of nurses and aides that seemed to care about my mom's well-being, but some of them made us feel like we were a huge inconvenience if we called them to the room to ask questions or ask for help. I'm sure this was due in part to the fact that there isn't enough staff and they were busy, but some need to work on their bedside manners with the patients and their guests. They put a commode in her bathroom that was missing at stopper on one of the legs and was not sturdy. My mom was a fall risk to begin with but no one was concerned that the commode was shaky and could cause her to lose her balance and fall again. I had to put a stack of napkins under the leg without the stopper so that it would not shake, but someone removed the napkins the next day which made it unsteady again. The bathroom was not cleaned frequently. I actually grabbed some paper towels and cleaned the floor myself a couple times I was there. One day that I went to visit, her whole room smelled like urine. Several nurses and aides had been in her room before I arrived that day, but none of them called housekeeping to clean the bathroom even though the smell was quite obvious. I had to actually request to have her bathroom cleaned. Since my mom had limited mobility because of her hip, she needed help showering. She was scheduled to have a shower twice week, but she got about three showers in the whole month she was there. The cafeteria also has a limited menu, so if a patient has any dietary restrictions you'll probably need to bring in food for them. The one good thing I can say about the facility is that the physical and occupational therapists were great. They were very caring and compassionate during her therapy sessions, and they always had a smile on their face when they came into my mom's room to do her therapy or when they just came to visit her to see how she was doing.