They have taken care of their staffing problem and you can do walk-ins most days. The staff is…read morefriendly. You are almost certain to not walk out with the advertised price. They have a fantastic assortment of frames and are helpful in the selection process. They were very patient with me as I had at least 30 favorite frames to select from.

I had a terrible experience with this company. I made an…read moreappointment with them and drove over an hour only to find out that I didn't qualify for an appointment because I was a new customer and they have some rules that were NOT explained in the Internet reservation description. I wasted half a day of my time and gas travel expenses for over an hour to and an hour home.

I visited Dr. Rieger's new location on Kays Street in Normal yesterday. I was a brand new patient…read more I was literally thrilled by the treatment I received. I have been wearing glasses for over 50 years and this is, by far, the best experience I have ever had (and I've never had a bad one). The office is well appointed, scrupulously clean. They reception folks were well organized, attentive and kind. I have no wait in the waiting area; as soon as I gave them my insurance card and basic info, I was taken back. The person that did my preliminary workup was extremely pleasant and thorough. They have a LOT of technology that they used to understand the health of my eyes. Sorry for the pun, but I've seen so much technology. I was very comfortable at every station. The doctor did a VERY thorough exam. She took the time to explain the results of each test done. She has a wonderful chair side manner - professional, but kind and engaging. She told me things about eye care I wish I had known years ago. Very knowledgeable. I left with my prescription and a very good feeling about the results of my exam. Do yourself a favor, do your next eye exam with Dr. Reiger.

Have spent some time living and raising kids in Chillicothe, IL…read more I like the downtown and their attempts to preserve and grow it as a center of commerce. After paying my water bill at City Hall I noticed Village Eye Care and thought I would support a local business. Big mistake! Briefest review: Unprofessional and incompetent Just some basic unequivocal observations of my experience. Dr. Lori has difficulty properly calibrating eye prescriptions. Dr. Lori has repeatedly and casually cursed in front of 11-year-old children. Dr. Lori has required a patient to make several trips to her office and still provided inaccurate contact prescriptions. Village Eye Care will recharge patients for their ineptitude as a proper business practice.

They always provide quality care. The doctor is very personable and happily answers my questions…read more The front desk ladies are very friendly and professional. My wife and I have been seeing them the last two years. Thank you!

I have been a patient for years and I have always been impressed with the quality of Dr. Brtva's…read moreexams and his staff! I have gotten some of my favorite prescription eyewear from them and I am headed back soon for an updated exam.

My wife and I both had eye exams at this location. The exams were professional, and it was…read moredetermined that I need new glasses due to a prescription change, I decided to buy my glasses there, and I was told it would be week before they were ready,? It's now a month later and I have to yet to receive the new glasses and the office is not really that helpful. Never again! I'll go back to a national vendor.

My son absolutely loved working with the vision therapist, Keeley, and was always excited about…read moregoing. We've seen improvement in his tracking in reading since starting the therapy. Dr. Rieger is the first eye doctor we've been to who personally understands our family's health struggles due to mold toxicity along with Lyme disease and how that would play into eye health. We are so thankful for the office staff being so understanding with needing to make cancellations due to frequent illness with my son and other complications.

Super Expensive! Especially for a pair of readers…read more Hidden costs for macular degeneration testing, their statement shows $0 charge, but the test is sent to Arctic which then bills you for the lab results. If you don't suspect any problems with macular degeneration don't have them do the swab tests. Previously, another doctor could look into the eyes and determine if their may be an issue. No further testing necessary. Also, I don't remember their the staff informing me of the results. One more thing, a pair of readers is precisely for a particular distance, their prescription is not forgiving outside of that given distance, even a few inches. If you only need readers stick to a very good generic pair. Save your money. This is only my opinion.

If your looking for quality service and a friendly atmosphere where you can find a nice selection…read moreof glasses then look no further. (NO PUN INTENDED) Dr Johnson has all the latest equipment to ensure you get the right care for your eyes and your prescription works for you. The entire staff is great and Dr Johnson is competent, polite, and doesn't try to rush you through your appointments. Sure there are days they are busy and have to get their appointments in, but rest assured they make sure you are satisfied and everything is correct before they finalize your billing. If there ever is an issue they correct it as good as they correct your vision. Thank you Dr. Johnson and staff for your continuous great service to your community in the optometry field.

I went for an exam and new glasses. The glasses cost me more than $300 (after insurance - mostly…read moredue to the lens charge). I couldn't wear the glasses at all. It was like I was wearing someone else's glasses. They made me sick to my stomach. The staff was very helpful and had me come back. They tweaked my prescription and remade the glasses- still made me sick to wear them. I called back and the person who answered the phone said my complaint sounded like what people say when they can't adjust to the new lens material (my glasses had the "old" polymer material) but she wasn't the doctor so couldn't say anything. They refunded me $64 for the frames but kept giving me the runaround on a lens refund. Went to another eye doctor. They said right away my complaints sounded like when people can't tolerate the new lens material. Had to pay out of pocket for an exam there (bc my insurance already paid for Dr. Johnson's exam). The prescription was very close to what Dr. Johnson found. I had to pay fully out of pocket for new glasses in the old polymer material but the glasses are perfect. I can wear them without getting sick. So it WAS a material issue. Dr. Johnson's office refuses to return my phone calls now and I am out around $250 for glasses they have in their possession (I gave them back when I couldn't wear them). My son (who wears glasses and contacts) and I were both patients there. Apparently, keeping my $250 is more important to Dr. Johnson than keeping two patients - both in contacts and glasses - in his practice. I would highly advise avoiding this guy.

Wendy is an icon . Wonderful skilled help with selections . Prices are very good for designer…read morestyles .

The service was fast and friendly! My husband broke his glasses and even though they couldn't…read morerepair his old frames, they found us a great new frame that fits his lenses perfectly! They also gave us a discount on the spot, and were so nice about everything! I would highly recommend going to Wendy's for all your eyeglass needs!

Dr. Funk and Barb are awesome. I'm pretty particular about my glasses and lenses. I've had the same…read moreset of sunglasses for 10 years and have just gotten the lenses replaced each time they need it. If the lenses aren't perfect the first time, they go above and beyond to make sure they come back with that I need. Similar statements can be said about my daily drivers. I can't speak highly enough of everyone there.

Dr Funk and his staff are very knowledgeable and provide great service. I have used them for many…read moreyears for all of my family's vision needs. They are very caring and want to be sure that your glasses are the best fit for your needs.