Horrible experience! Mismanaged scheduling, charged additional fees, and blatantly lied to me…read moreregarding prescription status.

Don't ask an eye doctor if he is going to be able to help you with your macular degeneration and he…read moredoesn't answer you, just shakes his head no! The next two days I received the same certified letter two days in a row telling me I could never come back. I then received a bill for my copay and went to pay it and there was no charge due, so they must have waived the copay!! Well, I recently called and tried to make an appointment and they told me they would have to check with the business manager! They called me back and the business manager said no, never. For asking a doctor if he was going to be able to help me keep my eyesight????? I still don't get. My eyesight is not good enough to drive to Iowa City and it's just me. So, I am going to talk to the Illinois eye doctors association and see if they can get me in to one of the specialists. If not, I am going to an attorney and sue if I lose anymore of my eyesight. This is out of control for merely asking a doctor if he is going to be able to help me keep my eyesight! All they had to do was give me one of the specialists their website says they have or I should be told my eyes are too far gone. Either way, what they did is illegal! I know, I used to write commercial insurance! What a sad organization so beware!!!!!

Son went to Vision care. His glasses didn't come in on time before his old glasses completely…read morebroke. He called to find out when his new glasses would be in; they told him they would give him a temp pair. When he went in to get temp pair, they said they didn't do that any longer after covid, and the after hours must of misinformed him. He then asked for his prescription as I found a place (EYEGLASS WORLD) who would get him a pair same day. Angie told him, and myself when I called, there was no paper in the copier and she could not make him a copy!!! WHAT!! I asked if she could email me and she said she couldn't until someone else from the office returns. Hope whoever it was also picked up a package of paper when she returned to the office. Eyeglass World saved the day!

Dr. Velting & Staff are so very personable with "state of the art" testing and a pleasant aura of…read moreenvironment. This was definitely an impressive appointment with confidence 'N professional expertise. Would recommend indeed!

Peoria Eye unprofessional. Doctor has no respect for your…read moretime or bedside manner. Staff is misleading. Insurance fraud.

Excellent and thorough care for my annual eye exam. I'd definitely recommend Peoria Eye…read moreProfessionals.

Dr. Funk and Barb are awesome. I'm pretty particular about my glasses and lenses. I've had the same…read moreset of sunglasses for 10 years and have just gotten the lenses replaced each time they need it. If the lenses aren't perfect the first time, they go above and beyond to make sure they come back with that I need. Similar statements can be said about my daily drivers. I can't speak highly enough of everyone there.

Dr Funk and his staff are very knowledgeable and provide great service. I have used them for many…read moreyears for all of my family's vision needs. They are very caring and want to be sure that your glasses are the best fit for your needs.

I am going to amend my previous review of this location…read more My original visit was less than stellar minus an amazing front desk employee, Tammy. The Opt Doc on duty is horribly unfriendly, an atrocious bedside manner. The CoC (regional manager and district manager, Thomas I do believe his name was) are extremely indifferent and only follow protocol so that they can say they did (one random missed phone call that was not tried again after I politely let them know I was in class all day and worked after, never to hear hide nor hair from them again.) However, if you can stomach the idea of this and get to deal with the lovely ladies up front, then you will be taken care of. I have had a couple issues with my glasses through no fault of theirs, one was a random "sweet spot" issue in my lenses that was taken care of pro bono and I am bringing them back in to have anti glare put on bc I was a dumb ass and thought I could scrape by without it even though Tammy did try to suggest it originally. I wish I had gotten the name of the ladies working up front that day who helped me figure out my issue (besides Tammy) but they were wonderful and attentive, not just to me but to everyone that came in while I was waiting. Even after I politely declined their help while I waited for Tammy to be finished with her customer, they still continued to offer their assistance. In hindsight I wish I had taken them up on the offer just to help save them some time and grief of having a random waiter. All in all, after returning a few times, definitely worth visiting the ladies up front who are both kind and knowledgeable. Hopefully they can help before you have to be routed to outside management, because I guarantee you if you miss that call, you will not be helped by them and not hear from them again. This experience with CoC and my very very first visit with the intake staff and Opt Doc is the only reason I took off one star. Tammy, the Boss Lady on duty who helped me and the other woman working the floor deserve raises.

They fixed my partners glasses for free and they have a special on glasses 2 pairs for 85 bucks…read morewhat a steal

I've been seeing Dr. Fitch for 25 years. His preventative care is outstanding. He has many…read moresuggestions on how to slow the degradation. I have difficult vision to correct from a brain tumor and chronic dry eyes. He tried MANY contacts for comfort and correction. His staff are world class and very caring. The entire team rocks!

I have been seeing Dr. Cundiff for years and always get an excellent eye exam. However, this review…read moreis for the optical department. I purchased my glasses and when I went back to pick them up I was having trouble with the bifocal position. After trying them for a few weeks, I went back in and "Molly" assisted me with readjusting. She actually let me pick out a different frame that was a better fit for my bifocals. Finally when I received my glasses from "Gabby" they were perfect!! A big thank you to Molly for all her time and patience in helping me resolve my issue!!

Ralph has provided great service for many years. My go to place for glasses in Peoria.read more

Service was immediate...as soon as I walked in the door. My questions were answered and I ordered…read morenew lenses for my 15 year old titanium frame. I knew I'd pay more in this establishment, but I was sure It'd be worth it and IT WAS! My lenses are perfect. Thanks for a job well done.

I had an excellent experience at Dr Funk's office, better than anything at any corporate eye…read morepractice.