I saw Dr. Crockett with her wonderful team who did my Lasik procedure. She has decades of…read moreexperience and is also involved in teaching other doctors. Everything was communicated clearly. They were able to get me scheduled in quickly. She has a whole team of ladies who are great at what they do. One even held my hand during the procedure. Lasik was simple and fantastic! I did price compare with other places. The price is reasonable at about $2000 an eye after the EyeMed discount.

I am a regular customer of VisionPoint Eye Center. During one of my visits, my wife accompanied me…read morebecause we had a few questions. Two are better than one in marriage. Upon entering the exam room, I sat in the ophthalmic examination chair. She sat in a chair against the wall near the door, as I was examined by Dr. David Landess. The examination went well and Dr. Landess fielded our questions toward the end. To that point the appointment was fine. As my wife and I prepared to leave the office, Dr. Landess made a comment to me that made my wife and I uncomfortable. He looked at me as he pointed to her and said, "take care of her." My wife and I were a bit confused. Why did Dr. Landess think he had the authority to make any declarations about my wife and my marriage. It was inappropriate and a bit creepy. Dr. Landess would do well to focus on my eyes, vision, glasses Rx -- not my wife/ marriage. I will never allow him to serve me at VisionPoint again.

I can't find much of anything to complain about. A great experience all-around!…read more First, the whole process was easy. After the initial paperwork, I was immediately taken in for eye tests and then promptly seen by the doctor (Dr. Ronald Suarez, OD - who was absolutely awesome!). Out of all my years of annual eye exams, this exam was definitely the most efficient; quick yet thorough. They did not have the brand of contact I have been using for years in my new prescription's strength, so Dr. Suarez gave me a trial of a new brand to try. The new brand he gave was still slightly off on the exact prescription, so he gave me a sample pair in the strength closest to my prescription, and will give me a new sample pair after the ones for my prescription come in. (Long story short, he basically gave me two pairs of contacts to try for free with the exam). I usually take the prescription from my eye exam and buy my contacts online. However, All About Eyes had about the same price for contacts as the cheapest place I could find online (and without all the hassles of coupons and mail-in rebates). So I simply bought my contacts in-store. Plus, with the sample contact lenses they gave me, it allows me to try the new brand of contacts before opening the actual box of contacts I purchased (free exchanges for unopened boxes of contacts; no questions asked). I was then seen by Tallie W., who handled all the insurance info. She was also very courteous and helpful. Dr. Ronald Suarez and Tallie W. were great from start to finish. Overall, I was really impressed with this place. I will definitely be coming back to All About Eyes for my next annual eye exam and to order contacts.

Well, originally my first appointment I was only 6 minutes late (issues at work) so they cancelled…read moreme and forced me to reschedule. Everything was fine when I came back for the appointment and through the appointment but after they got my orders in for glasses and sunglasses they apparently were made incorrectly because when I tried them it definitely wasn't my prescription as everything was blurry. The girl I talked to about it looked over paperwork and confirmed something was wrong so they had to remake them. This was like two weeks ago and haven't heard anything back from them since. Trying to give them the patience they didn't give me when I was 6 minutes late on my first appointment. Going to bring going in soon and if they are still not I'm going to just ask for my $400 back.

Dr. Norell is great. very patient. thorough, never felt rushed. I would not hesitate to recommend.read more

Unhelpful and rude. Came in for a routine eye exam while visiting back home on December 18th last…read moreyear. They gave me my prescription with most of the numbers I needed, except for my pupillary distance number. I didn't realize I needed the number to get glasses and was not informed of needing to buy glasses with them in order to get that number. I called last month about possibly getting a new appointment to get the number...no call back. My husband calls and they call back explaining it's standard procedure to not get pupillary distance measured unless we get glasses from them, but goes on to say we can come in and get it checked for free. So which is it? When we ask if my pupillary distance had been recorded at my last appointment under my name before I got married, "Kathy/Kathleen" from the glasses center or front desk - don't really care or remember her name - she kept rudely interrupting us and not letting us ask if it would be under my mom's account since she was the one who purchased my previous pair of glasses from there. This is the clinic that my family has gone to for years since living in Bloomington. All of my hometown friends also frequent here as well, but I can no longer recommend this place. I hope whatever bad day that woman was having gets better and learns to treat people with kindness instead of immediately catching a bad attitude with someone asking a simple question. Disappointing.

I've had it with this place. Where to start? First of all they have now gone the route of profit…read moreover customer and have a tech do the refraction exam instead of the Dr which I have never experienced in 15 years of wearing contacts. After the exam where I saw the Dr for a total of 3 minutes I was sent home in a pair of trial contacts. I experienced vision issues almost immediately and called the office to let them know. The response was "Your prescription hasn't changed so everything should be fine" After explaining yet again that it wasn't I was told to come by and pick up another set of lenses because there must be something wrong with the first ones. Changed my lenses. Same issue. I called to tell them about it and got the exact same response. After again telling them that my vision was not right and I am having headaches wearing the contacts I was gifted with a visit to the contact department because the Dr said my contacts must not be fitting correctly. In contacts they explained that, you guessed it, my prescription hadn't changed so I shouldn't be having problems. He did then tell me that there was an option in my prescription to up the power........first I heard about this. We tried that out. It still didn't work. Very blurry in my right eye still and still headaches when wearing them. I finally get them to agree to a recheck with the Dr. I waited an hour to see the Dr and was late to an appointment with a client. All this just for the Dr to confirm my prescription and tell me that the issue was that I was sent home the first time with contacts that were not the correct power because they didn't have those in stock. When the lenses were changed at the 2nd visit they upped the power to too high of a power because again, they didn't have my correct one in stock. So All this time I was complaining that something didn't seem right only to be gaslighted that everything was the same as it always was only to find out that my contacts were wrong the entire time AND everyone knew about it. The cherry on top of all of this is that Gailey billed my health insurance for the visit even though I made it very clear that I don't have coverage and I was self pay. I got the bill later for $150 more than the agreed self pay amount because they were billing me at insurance rates. I had to call and have them adjust the bill TWICE before it was correct. Some people would have just paid it which I assume is exactly what they would have liked so they can pocked some extra money. This place used to be my go to but it has gone waaaaay downhill and I'm now beginning my search for new eye care. In my opinion, you should NOT come to Gailey. It isn't worth the literal headaches they give.

I visited Dr. Rieger's new location on Kays Street in Normal yesterday. I was a brand new patient…read more I was literally thrilled by the treatment I received. I have been wearing glasses for over 50 years and this is, by far, the best experience I have ever had (and I've never had a bad one). The office is well appointed, scrupulously clean. They reception folks were well organized, attentive and kind. I have no wait in the waiting area; as soon as I gave them my insurance card and basic info, I was taken back. The person that did my preliminary workup was extremely pleasant and thorough. They have a LOT of technology that they used to understand the health of my eyes. Sorry for the pun, but I've seen so much technology. I was very comfortable at every station. The doctor did a VERY thorough exam. She took the time to explain the results of each test done. She has a wonderful chair side manner - professional, but kind and engaging. She told me things about eye care I wish I had known years ago. Very knowledgeable. I left with my prescription and a very good feeling about the results of my exam. Do yourself a favor, do your next eye exam with Dr. Reiger.

Had an appointment at 4pm. Didn't see a doctor until 449 pm. Had 2 kids with me wait for this slow…read moreoperation. What a joke. Never come here again. Zero starts if possible

Just want to say. I had a problem with some adjustment with my glasses and without going into a lot…read moreof details Max one of the Technician not only got my situation resolved, but saw to it I did not get charged for anything due to my inconvenient. This kind of customer is rarely seen these days. :-) Everyones so out for the money these days and not delivering good customer service. Thank you again Max.

I have been a patient for years and I have always been impressed with the quality of Dr. Brtva's…read moreexams and his staff! I have gotten some of my favorite prescription eyewear from them and I am headed back soon for an updated exam.

My wife and I both had eye exams at this location. The exams were professional, and it was…read moredetermined that I need new glasses due to a prescription change, I decided to buy my glasses there, and I was told it would be week before they were ready,? It's now a month later and I have to yet to receive the new glasses and the office is not really that helpful. Never again! I'll go back to a national vendor.

Dr Backus is decent doctor and he treats good BUT the staff and nurses...THEY SUCK makes me not…read morewant to go see Dr Backus. I come from family of doctors this is such a disgrace how the DR image is ruined by the office people. Front desk two ladies are very rude, they dont care what you ask, they dont care about your insurance. The nurses are more rude, they tell you not to call them and bug them untill they call. Never heard that before. I really dint want to switch my eye doctor but when quality of service at office is so trashy..i dont feel good about it. I recommend anyone who wants a eye check up and even if its 30$ more please go to eye surgicals or somwhere. This place sucks from a genuine experience!!! I just logged into YELP to give this damn review so people are aware!!

Dr. Bakus gives an amazing eye exam. I love going to this office. The staff is extremely…read morewonderful, and always takes their time to help me decide what I should order. I never thought I could wear contacts until I learned of the Total Dailies 1. My eyes feel amazing now! Rebecca always makes sure my order is placed and calls me promptly when they come in. I love taking pictures now thanks to my Total Dailies 1 and Dr. Bakus and his staff!

Tomorrow marks 2 months since an eye exam with the intention of getting new glasses. Gaddie Vision…read morein Kentucky is now owned by Keplr, who makes the glasses (or tries to) in Illinois. Without a doubt, this is the most inept company I've ever had the displeasure of encountering. They simply cannot make a usable pair of glasses the first time, on the second attempt or even the third time. First it was a cracked lens, next came the 50 shades of grey Transitions lense. Yes, only one lense. Finally, the frames (which WERE fine) were mangled. In addition to being incompetent, they're slow and simply couldn't care less if you're happy. By the way, they only have one speed and that's a 3 week turnaround.

From the owner: Welcome to Keplr Vision your destination for comprehensive eye care in the Bloomington area. Our…read moreexperienced optometrists are dedicated to providing comprehensive eye exams using the latest technology and treatment for a variety of eye conditions. Each location offers a diverse selection of stylish eyewear and advanced lens options to ensure you see clearly and look great. At Keplr Vision , we prioritize a welcoming and patient-focused experience, making sure you receive the care you deserve. Visit us today to discover personalized eye care services that put your eye health first.