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Barcrawler Entertainment

5.0 (2 reviews)
Closed • 3:30 pm - 2:00 am (Next day)

Services - Barcrawler Entertainment

DJ services

Trivia hosts

Barcrawler Entertainment Photos

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2 years ago

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2 years ago

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DJ Heat LLC

DJ Heat LLC

(8 reviews)

We paid a $400 deposit for DJ services for our August event. The contract says the deposit is…read morerefundable before the event, but the company stopped responding. We emailed three times over a month, contacted them on Facebook, and called several times. We only received vague answers and now no response at all. Very disappointing communication.

Dear Austin, You…read morehave stopped responding to my emails and will not answer any phone calls. I am writing again to express my deep disappointment and frustration with the service provided by Right Price Entertainment LLC for our wedding on October 18, 2025. The experience we had with your company fell far below the professional standard that was promised, and it significantly impacted what should have been one of the happiest days of our lives. From the beginning, communication with your company was extremely poor. Our phone calls went unanswered, and we were told that texting or email was the best way to reach you, yet even those messages often went without response. We only heard back from you after contacting your aunt, and frankly, we are not confident that you would have responded, or even shown up to our wedding had we not taken that step. We eventually had a Zoom call with Brooklyn to review every detail: the playlist, walk-out songs, and the overall timing of the evening. The very next day, we were informed she was no longer our DJ and that "Stephanie" would be taking over. We were told she had been briefed and that I would be provided with her contact information, but I never received any follow-up or communication from her. When we arrived at our wedding, our planner immediately informed us that the DJ on site had no idea what to play and had to be told what to do. This dj was not "Stephanie" but a man we were unfamiliar with. When we introduced ourselves, he explained that he had been "begging for information from Austin for 48 hours" and had received nothing. He also told us that he was never sent our playlists or any of the event details we had prepared. As a result, we had to write everything down for him right before our grand entrance, and our wedding planner had to handwrite a script for him so he could make announcements. Adding to this disappointment, the $200 dance floor we paid for was never delivered or set up. This was part of our agreed-upon service and was a significant feature of our reception. Your company's lack of preparation, organization, and communication caused immense stress during what should have been a seamless and joyful celebration. The confusion and frustration that night led to unnecessary tension and even a serious argument between my husband and me--something no couple should have to experience on their wedding day. Given these issues, including the undelivered dance floor and the overall failure to deliver the professional service we contracted for, I am requesting a refund and a formal acknowledgment of these concerns.

Barcrawler Entertainment - karaoke - Updated May 2026

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