Firstly, I phoned on a Saturday about 5pm tp book a reservation for a large party of possibly 30…read morepeople, and wanted to be sure they could accommodate a party of that size. I was answered by an automated message that thy were too busy to take my call, to leave a message and my number, so I did- no big deal; however there was NO call back until the following Tues. afternoon, certainly not a great start. By this time the party number had decreased to 20, and they said they had no problems in accommodating all 20. I enquired about their Gluten Free menu as I knew at least two of our party had gluten allergies and was told all food items were gluten free, but there would be cross contamination on the grill, again not great, Any restaurant that advertises as having a gluten free menu should have a COMPLETELY gluten free zone to prepare such items so that there is no "cross contamination". When we arrived, I as a wheelchair dependent individual could not access to restaurant because of a large step at the door, although there is no signage that the restaurant IS wheelchair accessible, it should be wheelchair accessible without the person being lifted, or having to get out of their wheelchair and step up themselves to enter the business, (Strike 2). Next we found that they could not, in fact accommodate 20 people as a whole group 6 seats were reserved at a separate table, (Strike 3). Strike 4 was the filthiness of the place, there was a dirty, greasy scum over every surface , even the walls- use some decent soap and hot water sometime! Strike 5 was that more than half of the dishes offered were sold out. Strike 6 was the food itself, I have an allergy to anything prepared with fresh onion of any kind, and I don't like spicy, which in Mexico, they accommodate very well, here at cafe verde, every meat was prepared with onion, the waitr staff could not seem to comprehend the NO ONION, in any way! I was about to go hungry when one of the staff members stepped up to say the birria tacos were not prepared with onion and were not spicy, had no chilies, so that is what I got- WRONG, not only was it prepared with chilies, at least 3 KINDS if chilies, according to online recipes, and it was unpleasantly spicy, but the allergic reaction I had for the next three days proved there had been onion used in it's preparation. There MUST be and education of the wait staff on the full preparation of ALL dished so that they are aware of what goes in to each and every dish. There should also be a written ingredient list for patrons to view so things of this kind DO NOT HAPPEN!