I had my hair cut by Gabby. I have no other information on her because the manager refused to…read moreprovide it upon request. I told Gabby not to cut my hair too short. I wanted a layer pixie style but I have a severe cow lick in the back of my hair and the length should be able to cover it. She asked if I wanted my bangs cut and I said no. Pictures are worth 1000 words. I'll show a picture of what I wanted and the remaining are my hair after I got home and washed all the goop out of my hair. I spoke with the manager giving her a chance to make things right. She was rude and told me I got the cut I asked for and offered me a free cut to not write any more reviews. Not a refund or an apology. I declined the free cut as who would want another one when I finally have hair to cut? Did I get the cut I asked for? And, isn't she required to provide the stylists license and full name? She refused/

A friend recommended this salon. She got a very nice haircut. I called to make appointment and they…read moreinsisted I give them my credit card number which would be charged in full if I cancelled or missed the appointment in 72 hours. When I arrived I had to wait 20 minutes. Then the stylist filled out a questionnaire on her ipad which took another 15 minutes. She applied color and sent me over to be washed by another person while she cut someone else's hair. I was then told to move to another chair and wait. In the meantime the woman next to me was offered water. I was not offered anything. I walked into the reception area to grab a magazine while I continued to wait. Finally after the mess from the other haircut was swept up the stylist cut my hair. It looked ok. I was shocked that the price was $198 before tip! I think if this salon is going to charge high end prices for a haircut (trim) my hair is already short and foils they need to improve their customer attentiveness skills.