When you move to a new city, it can be terrible to find a new hairdresser! I've recently found…read moremyself in this predicament, and got brave and tried a new place. I was drawn in by the online bookings & reasonable prices, and got super lucky when I found Kylie at Miss Gertrude! First of all, they treat you to coffee or tea upon arrival (yum!) and Kylie really listened to me and gave me the exact cut I was after. Now, i've had very short hair for a very long time, and it is obvious when someone doesn't quite know what they're doing with my hair. In fact, I got my hair cut at a beauty school/training place for a few years, so I know what a bad cut looks like! Kylie gave me a technically excellent haircut, and what's more, she books in complimentary tidy-up appointments after three weeks. Highly recommended.

I am a very fussy customer. It's important for me to know that I will not only get a good…read moreconsultation, but an enjoyable shampoo experience (this is essential) and to feel that I am really being listened to by passionate professionals. I've traveled the world and this was one of the best most well rounded experiences I have had at a salon. Aesthetically, the space is fantastic. Excellent design, modern but inviting, and everyone is incredibly friendly and genuine. Added to this the level of tailored professionalism by my stylist- Giovanni, Ugh- I can't recommend this salon enough! I'll be going back for sure and I highly recommend that you go to Miss Gertrude for all of your hair needs! (Giovanni is exceptional)

I'd been traveling for 6 months and had a pretty bad haircut in Bangkok, so I was excited to it…read moresorted as soon as I arrived Melbourne. Based on Yelp reviews, I went to take a look at the salon. It was very busy on a Wed afternoon, which I took as a good sign and made an appointment for Friday. Atsuko did a fantastic job cutting and coloring my hair. Her attention to detail was impressive - she spotted mistakes in my previous haircut that even I hadn't noticed, and was very careful the the color didn't splatter or run onto my skin or clothing. I brought some photos of my ideal cut - she did a great job marrying the style to what my hair actually does. She even gave me some tips on how to blow dry it better when I am doing it myself. Plus, she managed to pull this all off in less than 2 hours! (And it didn't feel rushed). My hair looks amazing and I am so happy with it! And even though they seem to always be busy, they are somehow able to fit people in on short notice so don't be shy about calling them.

I don't even know how to put into words how much I love this salon. Every time I walk in, I feel…read moregenuinely cared for, not just as a customer, but as a person. The team is beyond amazing, and their kindness, attention to detail, and warmth make every visit feel like self-care for your soul. Getting my haircut here is like therapy, so gentle, so relaxing, I almost fall asleep every time. It's not just about looking good when I leave (which I always do!), but about feeling good too. That's rare. I will never go anywhere else. This place is special, and the people here make it what it is. Thank you from the bottom of my heart for always making me feel seen, valued, and beautiful. I recommend this place with all my heart. Love you all!

Great little salon located at the business end of the CBD. My favourite part about it is the…read moreDesigner Blowdry - $35 for everyone, no matter what your length! When you consider that some city salons will charge as much as $60 or $70 for the same thing and then sting a surcharge for long hair, this is a winner. All the great amenities of a good salon come with it: current issue fashion mags, coffee or tea offered and a head massage with your wash. Open before business hours so you can pop in at the start of your day or in your lunch hour. My blow dry was perfect - exactly what I asked for AND it lasted nearly a whole week which is unheard of with my hair. I'll be back.

What a great salon. Cheap as chips for a blow wave (around $30-40) and even a colour, cut and blow…read morewave will only set you back around $140-160. Much more affordable than most salons, and the team here are great. I've been coming here for years and always had good experiences. I've recommended a few people too, and they're still coming here as well, which is always a good sign. This is a perfect venue for a hens party, or to start a girls night out. Kick back with a glass of bubbles and enjoy!

25 dollars for a style cut. Cheap as chips. Quick fuss free…read moreservice. Walks in welcome. Clean venue. No minimum eftpos limit.

Freaking awesome. Cheap prices and a hip vibe, I walked in and approached Sam, the only male…read moreworking that day. He was quietly friendly, and didn't make any pointless awkward chatter - he was entirely focussed on cutting my hair to look good, quickly, but not rushed, and with a noticeably expert touch. I was in and out in 10 minutes with one of the best cuts I've ever had.

This was my regular for many years and I would have given it 5 stars and still be going there if…read morenot for the last 2 experiences I had. I loved going there, it was always fun. The place is soooo hipster and the staff are entertaining. Ange was the best colourist I've ever met. He's the only one that not only made it look natural but the regrow wasn't obvious. Then Lemonade (her real name I was told) came back. She is fun and ditzy so much so she got the colours mixed up for Ange the first time (it was much much darker than it should've been) and gave him the wrong colour the second time (it was that harsh yellow blond that looked like it came from a bottle). So I didn't come back.

Best hair I have had for a long time. These people know curly hair!! I have fine cork screw curly…read morehair. Hands down this is the best place for curly hair cuts. Plus- and this makes me even more happy- they know how to do amazing interesting colour on curly hair. I don't have one particular person that I see because they are all awesome and it is fun to see the different approaches to colour - both natural and less so. The space itself is quirky and fun. Highly recommended!

Their spray tan they use is the best color tan and also comes off evenly instead of in patches like…read moremost. Only complaint is that they don't wipe it off of nails for you and you have to dry yourself off.

Renee at Alternative Glow has magical hands! The Dermalogica facials are a must, and somehow it…read moredoesn't even hurt when she waxes your va-jay-jay. HIGHLY RECOMMENDED!!

i asked for the boosie fade here. great haircut. they lined me up perfectly. shout out to my barber…read moredavid. thanks for the great cut! heres what the cut looks like

Have to give a massive thanks to the staff here especially Marilyn and Larissa, I came in after…read moreusing a box dye on my hair and they were so knowledgeable and patient with taking care of me. The experience of the teachers is so apparent when both dealing with clients and teaching their students. I couldn't recommend Biba highly enough, they provide an amazing service, are incredibly friendly and supply services at amazing prices.

To claim that you are a curly hair specialist you must follow it up with curly hair love and…read moretechniques that ensure a good curly hair style. With such claims I made the appointment. Unfortunately, I can not blame anyone but myself for the result. When he sent me to get my hair washed, I knew at that moment that the cut was going to be horrible, but I went through with it anyway. This morning I woke up and tried to style it. My curls have been thinned and hacked. The result of the haircut is an over deconstructed mullet. When I look through the sections of my hair I can not understand his creative thinking. There are shapes all over the place and hair sticking out in places. I believe that this is the worst haircut I have ever experienced in my life. Rule #1: Curly hair gets cut dry: Each curl needs to be cut separately. You shape the head not deconstruct it to death. Oh well - hair grows back. I will be wearing a bun for the next 6 months. Luckily it just reaches. Within 12 months I will finally feel normal again. I am currently experiencing deep trauma as I feel that my hair has been raped. It will be a week or more until I am comfortable enough to look in to the mirror. I feel violated. Mario is a good cutter, however, I would recommend him for straight hair not curly. The claims on his website are not true. Mario is NOT a curly hair specialist. It is as if Mario needs to upgrade his cutting style from the 1990's. The search continues for a new curly hair cutter. *sigh*

I discovered Fluff a few years back through a good friend. She assured me that my cowlick and curly…read morehair was what Mario was born for. She was right. He cut my dull mop with perfection and left me with truly wonderful hair. I remember walking out of Fluff for the first time with an extra spring in my step. I felt beautiful and relaxed. Before I discovered Fluff I hated going to the hairdressers. I always felt out of place and judged. Now I love to go. Mario, Karen and the team completely make you feel welcome and at ease. I recently moved away and if I could fly Mario around the world to cut my hair I would. He is beyond brilliant.

Excellent service, I had a half head of foils which included a lengthy relaxing head massage during…read morethe wash. Styled beautifully with attention to detail and a great result, my highlights perfectly blended

Did a lovely styling of my hair before a wedding I had to attend later that day. It held up very…read morenicely during a very humid evening. I was so grateful that they were able to accommodate me at the last minute! Would gladly come back again if I'm back in Melbourne!