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    Barbarella's

    5.0 (1 review)

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    Photo of Nicola T.
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    14 years ago

    Stunning independent shoe shop stocking high end ladies' footwear. Brands include Italian favourites La Baccarina and Cafe Noir.

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    Gordon Scott

    Gordon Scott

    3.3(4 reviews)
    2.5 mi
    £££

    If you are looking for formal and smart shoes then it's worth paying a visit to Gordon Scott. They…read moreregularly have sales on and the quality of the shoes make it worth the decent price that you pay. The shoe shop has been around for as long as I can remember and their styles have changed but now they currently just sell smart and formal shoes. I think the style of the shop matches what they specialise in but also makes me feel a bit sad every time I visit because it is very dull and boring. It feels as if the shop needs some stylish decor to compliment the shoes and generally make the shop look less bland. On the other hand there aren't many other shops in Solihull that specialise in formal and smart shoes. So maybe they're doing something right? Due to its good location, this is where I come if I need my shoes to help make a good impression. Plus I love the little monkey they have in the window. Overall I think you would have to like Gordon Scott's shoe styles in order to like anything else here.

    The gorgeous smell of Italian leather always seems to draw me in whenever I'm passing this classy…read moreshoe shop in Solihull. Several popular big-name brands like Timberland, Converse and Hush Puppies are always available and Gordon Scott also stocks plush designer brands Ted Baker. Expectedly, everything in here is quite pricey, but the classy, elegant atmosphere inside is heart-warming to say the least and the laid-back staff never seem to jump on, or stare at browsers, so even if you're just window shopping, you're sure for a pleasant experience. If designer labels are your thing and your pockets are deep, you'll be in your element here.

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    Hotter

    Hotter

    3.5(2 reviews)
    2.4 mi
    £££

    I won't shop with them again…read more I'd briefly scooted around the Edinburgh branch and thought the shoes seemed both pleasant and comfortable so headed out to Solihull to try some on at my leisure. Average age in the store is approximately 75. They seem to be trying to target the younger age group but aren't doing very well. I felt positively paediatric. I was waiting ages and ages to be served and when they eventually stopped ignoring me, they didn't have my size. Great! I tried on the too-small ones so that I kind of knew which size to order online. At the time of ordering there was a 3 for 2 so I chose a pair of shoes for a wedding, a pair of boots and a pair of work shoes as well as a pair of purple sale shoes. Delivery is £3.95, regardless of size of order. Returns are £2.99, exchanges free. They emailed me a while later saying their website stock was wrong and the work shoes would be delayed by a couple of weeks. When part 1 of the delivery arrived, it did *not* contain my purple shoes but instead some hideous green Granny type horrors. That was an annoying trip to the post office that I could have done without. The shoes they erroneously told me were in stock were delayed again and eventually showed up maybe a month after my order. Meanwhile, they'd tried to tell me that I made the mistake. I didn't. I didn't like them so decided to return them. My refund was...zero. Apparently they decided that it was my "free" pair and therefore I get nothing. I'm sure that could be argued, but most decent companies will refund the average price paid. In fact, I even have a Primark (Primark of all places!) receipt in front of me saying they do exactly that. Customer services were unhelpful and just don't care. There is no such thing as goodwill or customer retention in their operations. They just can't be bothered. Take your money (for the overpriced shoes) and run. It's Hush Puppies and Clarks for me from now on. Cheaper, equivalent quality and far superior service.

    Excellent service - cheerful and obliging. I bought 8 pairs - 4 from the shop and 4 others that the…read moremanager had advised me to send for online as they didn't have the correct width for me to try. She told me to bring back as many as I needed and so I took 6 pairs back (thank goodness for my card account other wise the purchases would have broken the bank)! The shop happily accepted the 6 returns and were pleased I had found what I wanted. When I returned the shoes there was an offer - 2 pairs of sandals for £95. I bought 2 pairs, each separately would cost £75. What a bargain, and they're soooo comfortable. Oh, and I am definitely NOT over-the-hill - the shoes are modern wedge sandals in attractive colours and material!

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    Barbarella's - shoes - Updated May 2026

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