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Baptist Primary Care

1.3 (3 reviews)
Closed • 8:00 am - 5:00 pm

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Fleming Island Primary Care

Fleming Island Primary Care

1.0(1 review)
1.7 mi

If I could give negative stars I would! I had an appt last Wednesday for a routine check up that…read moreI'd had scheduled for a while...I wondered if they would cancel this appt with all of the COVID 19 going around, but on Tuesday, I received 2 text messages confirming my appt and the office staff called me, asked me some general questions: am I running a fever, have I been out of the country, etc. I answered no to all of the questions & was told to be there in the morning. I arrive for my appt, I am greeted by a staff member that again asks me if I am sick, etc. I tell her no, the next question is:have you been around anyone that is sick? Well, I'm a nurse...so it's possible that I've been around sick people, yes. The staff member looks at me surprised, turns to another staff member doing screenings, her name was Cindy. Asked her if they could let me be seen, she was very rude, mumbled a few things under her breath, something about staying home, but "there's nothing I can do". They let me into the waiting room, the rude staff member then goes into the back & returns & asks me to come with her outside. I follow & she says "the nurse practitioner doesn't feel comfortable seeing you because you've been around sick people". I was a little bit shocked. I said well that's a shame, I'm a nurse. Cindy started to practically yell at me that people are to remain at home. I said to her again, I am a nurse, I have to work right now. (And I pointed out that she is also at work & not at home) She again started yelling & said "I don't even know why you're here". At this point, my blood began to boil. I told her I'm here because your staff called me yesterday & confirmed my appt! I had no problem whatsoever rescheduling or whatever their policy was with the COVID 19 virus circulating. Trust me, I know things are changing the hour in health care. This woman never once asked me how we can solve this issue, what I was being seen for, nothing. I have never ever been treated so rudely. To be honest, the office staff there has never been nice. Staff never seem happy there, they are rude on the phone, etc. I definitely won't be back. With all the uncertainty right now, it's a trying time for all of us. Cindy definitely should not be screening people who are anxious about what's going on in the world right now. Totally unprofessional.

Baptist Primary Care - familydr - Updated May 2026

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