I know that a lot of people can easily leave poor reviews when in pain and not being seen as…read morequickly as they would like. I felt the same way at first sitting in that chair suffering. however I was having severe chest pain after crazy food poisoning and only had to wait 45 minutes before I was given a back room with a provider who assessed me, found my issue, gave me meds for it and by the time I was home the pain that was making me ball my eyes out at the urgent care was gone and I was able to sleep. I did make an appointment online as I was headed there around 9 pm and i definitely recommend doing that. thank you for helping me my pain was unbearable.

Yesterday my friend and helper Kevin stepped on a nail in a piece of pallet wood. Today.....swollen…read moreand painful. He is walking very very slowly. I was going to do what I'd do for me - tetanus shot at a store, then an Epsom Salt/Hot water soak. Kevin's landlord is a nurse with a home healrh care business. She's not having any 1950's healing on her watch. She called Kevin in to Urgent Care 1701 E Thomas Road. I think Hil's choice was excellent. This place is clean, orderly and processing it's lobby of sitters very fast. Kevin is still filling out his questionnaire. I am about done with this review. You carry light - shine it wherever you go.

Went to Concentra Urgent Care for an arm fracture sustained while playing soccer…read more Shoutout to the nurse for demonstrating elite levels of professionalism by completely ignoring the very obvious ankle monitor I was wearing. No questions, no weird looks, just medical care and minding her business. Honestly refreshing.

The staff is rude and condescending. There is at least a 2 hour wait for a urine sample with 9…read morepeople in the waiting area. An elderly gentleman at least 75 came in required a urine test and he was told to wait 2 hours poor guy couldn't wait.. this place and staff need to seriously take a training course on empathy and time management. One star because I can't do 0

I would recommend anywhere but here, but you go to urgent care if you have a bad injury on a…read moreSaturday. The receptionist was fine--obviously more interested in my insurance info than my name or what was wrong, but that's par for the course. The doctor and Xray tech were absolutely not. The doctor was extremely rude, had no bedside manner, and was more forceful than he needed to be while assessing an injury. The X-ray tech forcefully moved my foot into position, which hurt more than the injury itself and probably exacerbated it. The person (nurse? who knows) who brought me an airboot said "I hope this is the right size" and then walked away. They wrote the wrong limb down in their notes (I know, right vs. left is hard), the doctor kept getting the names of bones wrong, and honestly I would've been better staying off at home and waiting to see a doctor worth their salt on Monday morning. I'm not sure they didn't make the injury worse jerking my foot over and over again for the X-rays. Dude should stick to X-raying inanimate objects that can't feel pain. On top of that, they make it absolutely impossible to get your own medical records. They can't figure out how to use their own portal, won't (or can't) upload it to their own portal, have difficulty receiving fax requests, etc. etc. etc. Given this, the only way to get it is in person, which is difficult when you can't drive or walk. Pretty depressing when you can't even get access to your own images after suffering at the hands of an inept X-ray tech and bumbling doctor.

Can I give a place zero stars?…read more Because this is the one that truly earned it. I came to the office on a Saturday when symptoms of UTI my PCP and I were monitoring, flared up again. Because I couldn't see my doctor until the next week I went to urgent care. No word of a lie, The doctor suggested that I was MANIFESTING my symptoms. She asked me to provide a swab sample, at which point I called her back in because the swab had fresh bright red blood on it. She informed me it was from my period, which I said finished over a week previous. I let her know I have NEVER spotted bright red blood that long after my cycle However she insisted AGAIN it was from my period. Did not give me any medication. Sent me home basically telling me to relax. Less than five hours later, I was in the ER with more blood, overheated, and dizzy. The helpful staff in ER immediately identified that what I was saying was true, provided me with medication and helpful advice and sent me on my way. Banner completely WASTED my time, IGNORED what I was saying, caused me to go to the very expensive ER for something within their capacity to provide care for, and then sent me their bill for the absolute time-wasting-nothing they provided.

Easy online booking, amazing service! The staff were absolutely incredible, kind and attentive! Dr…read more Eller was awesome, she knew exactly what was wrong with me! Much thanks to you all for making my visit pleasurable and fun! Best urgent care experience ever!!

What a fast and easy visit this was for me! I made an appointment online, I was seen within 5…read moreminutes of arrival and out in a half hour. Everyone was kind and efficient, I really appreciated the care and would definitely recommend this facility.

We scheduled an appointment through the website. That was easy and efficient. When we arrived, we…read morewere greeted promptly and checked in. Within less than 5 minutes, we were back in a room with vitals being checked. Quite soon after that, before I could look at a brochure, the PA came in to assess the problem. We got a referral for SimonMed imaging, then we were out in less than 30 minutes. Even though we did not have to spend lengthy time in the check-in area, it was bright and clean, kind of like a medspa setting. The staff was super nice all the way from check-in, to check-out.

The Nordstrom of urgent care. They take appointments, sees you within 15 minutes upon arrival and…read morethe place is clean organized and never crowded. The Doctor was Dylan Adams. He was great. He was patient with me explained the X-ray which turned out not be a buckle fracture. He confirmed it before I left the office with radiologist. Nurse Sienna was friendly and helpful as was front office Katy with easy fast check-in.

If you have ever endured the pain of a uti, you know there's nothing worse. You want pain relief as…read morequickly as possible. This urgent care was close to me. The office staff was kind and courteous and was able to quickly check me in. I only had to wait about 10 min to be seen. The medical assistant took me back right away, addressed my concerns and got the Dr. The female dr was amazing. She ran the necessary tests and expressed genuine concern for the pain that I was going thru. She gave me a antibiotic and a shot as treatment. I felt heard and understood which doesn't often happen at a urgent care. If I ever have another reason to go to urgent care, I would definitely recommend this one. There were fast, friendly and courteous. ​​

I used to really like this urgent care, however, after my visit today prob won't go back. Currently…read moresitting in the waiting room, about 10 people were checked in after me and were pulled back before us. what was a "45 min wait" has turned into A LOT longer and with a sick 5 yo it is very frustrating.

Save your money and time. Waited 2 hours to be seen in 5min just to be given lidocaine for my…read morethroat she barely looked at. The NP had an attitude and a hatred for people. The next day I went to urgent care from the amount of pain and swelling in my throat. My tonsils were touching and the NP at the minute clinic couldn't see that?? I paid less at the urgent than at the minute clinic. The care here is horrible seriously haven't experienced something this bad.

I walked in at 12:40 for a quick walk in for an ear infection and was told I could not be seen as…read morethey are closing (hours say close at 1:00pm. Was told to try an urgency care or ER and they use the last half hour to close instead of closing when they close?!? Not helpful or a pleasant experience.

Still waiting on a response and refund from Banner. It's been almost a month and still no response…read morefrom Banner as to why the receptionist on Sunday evening, January 11, 2026 lied and said the insurance was inactive! I swear if it was a different circumstance, I should have just insisted that she print out and show proof that the insurance was inactive, especially after she demanded $250 in order to even be evaluated and get X-rays! This Banner location obviously doesn't care about their patients . I will update once they refund the fraudulent charges and also if they even care enough to reach out to explain the unprofessionalism and why the receptionist was so adamant that it wasn't a computer glitch and that it was HR's fault that her computer was showing inactive insurance and not Banner. When a person is seeking urgent medical assistance, they should not have to deal with blatant disregard and lies!

Xray tech not available on a Saturday? No help either on telling me where I can go. Lady couldn't…read moreeven help was too worried about going on her lunch break at 1:30 PM.

We have had extraordinary experiences with Dr Windsor. She is compassionate, highly intelligent,…read morekind, diligent and really knows medicine. In fact she saved my husband's life during an extreme medical crisis. So yes, I highly recommend her.

I recommended doctors of the valley to a friend and his report. Is that a Doctor MK Harper was…read morenothing short of extraordinary.. she spent the necessary time to evaluate my friend and made good recommendations and prescribed the necessary medications. Dr Harper arrived on time and was very friendly and professional. She spent close to 45 minutes with my friend, which is much more than any Doctor would spend with anyone.

Went in for a severe rash on chest and was prescribed a cream. Rash wasnt better after a week and…read morewas requested to go in again, instead of just changing my meds. Then provider only prescribed enough powder for a few days when originally he stated in office to use for 3 weeks. So now I would be forced to return again in a few days because Im unable to get into my PCP this quick. Something definitely wrong with this place. The patient traffic very light, now I understand why. Im a senior citizen and will look elsewhere for an urgent care that can accommodate seniors better. My cost so far $150....for nothing!​

Extremely rude and unwelcoming. I went there at 7:20 and they close at 8:00. There were 0 people in…read morethe wait room, and the front desk lady made it seem like it would be a super long wait to get us out of there. She was very rude. The doctor when we were seen was however very nice and helpful