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    Banner Urgent Care

    2.1 (100 reviews)
    Open 8:00 am - 8:00 pm
    Updated 1 month ago

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    Matthew P.

    Usually I +DO NOT+ like going to these, "Doc-in-the-Box" clinics! I've had frustrating experiences before, especially with the, "FastMed Urgent Care" in Tempe circa 2013 AD. I challenged their billing and won, but it was a fight to be sure. The moral of that story was: save ALL of your paperwork until you are 100% well! Get names, don't be afraid to keep notes, document in letter form and challenge faulty providers! Keep them on their toes! Fight the Good Fight!!! Based on the more recent Yelp reviews of this location, I was leery. My visit earlier today was pleasant and took about 25 mins from the time I walked in until I left. This was the closest clinic to my home so I figured as long as I got names, details and kept good notes, I could ROCK & ROLL! (I found them via a Google search after I couldn't get into my primary care physician earlier this morning.) It almost looks like they had a management purge or got some swift kicks in the butt. I had a VERY different experience than the other Yelp reviewers had. Maybe this place has been fixed? This location is in the same plaza as the Lowe's home improvement store, and is literally next to the Verizon store. The receptionist, Kaitlyn, was friendly and efficient. Be advised that they charge $75.00 if you have a co-pay. The waiting area was clean. Nick took my vitals and medical history. I was diagnosed by a Physician Assistant, PA, named Boden E. Bradley. Per my symptoms, he ordered a test for Strep throat to help isolate the possible issue. Amanda, a medical technician I think, took the sample and ran the test which took about 5 minutes. The test came back negative for Strep throat, so PA Bradley thought it could be the early phase of Acute Bronchitis. PA Bradley gave me a script for an anti-inflammatory, something for the cough and a Z-Pack (Zithromax, azithromycin). My instructions are to see how symptoms persist in the next 5-7 days. If they persist or get worse, I can get the script for the Z-Pack filled, and then execute that regimen. According to PA Bradley, Bronchitis infects a person as a virus then converts to a bacterial infection within 5-10 days. The Z-Pack only works once it becomes a bacterial infection, that's why I have to wait. (A "Z-Pack" is an antibiotic regimen). They likewise gave me a three (3) page printout titled, "Patient Education Materials" which described the diagnosis, causes, treatment options and what they did during my visit. It was easy to read and understand. I requested a medical note for my employer, and they provided it no problem. Really, this visit couldn't have gone better! I'm going to give this location 5 stars because, during my visit, they served me very well. I dealt with four (4) different people and they were all first-rate. The waiting room/reception area and restroom were clean; the TV showing the appointments worked. Though, I don't remember any music - that would be a great touch though. Helps keep your mind off the pain/misery. Perhaps they could get some speakers and crank the iHeart Radio? Life is tough and finding people that want to serve others with patience, kindness, competence and compassion is harder to find nowadays. People in the medical field generally only see panicked, hurting, sick and unhappy people that need relief. (Imagine if you ONLY saw those kinds of people each day where you worked). On the other hand, we have to be our own, "Healthcare Advocates". Bring a family member, significant other or friend along to assist in serious issues. Ask them to help you get the best care possible; they can help ask questions and take notes. It's up to all of US to get the best healthcare possible; ask all pertinent questions and MAKE notes. (I use the "voice to text" function on my email app, via my smartphone, to take notes on-scene. I save them as "Drafts" and when the visit is complete - I send them to myself - then edit them at home). You'll find that in this life, keeping complete notes will help in EVERYTHING you do! Doctors, lawyers, politicians, researchers, counselors, religious leaders and mediators - all of them - recognize this! If someone sees you taking notes and asking for their name, they usually become more, "accountable". They typically will serve you better. If they become more stubborn or bitchy, take better notes and get ready to ROCK! If you made it to the end of this review - I salute you! Now, I'm off for a bowl of Campbell's Chunky Chicken Noodle Soup, soda crackers and to binge-watch Vikings, Knightfall or some 1980's sitcom. Happy New Year's Eve!!! P.S. Vikings (TV Series 2013- ) and Knightfall (TV Series 2017- ), both created by the History channel, are intense! Also somewhat historically accurate - mostly geared for guys - but I think ladies would dig them as well. Both have strong female characters and co-leads. Not for young children. Check them out!

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    Ask the Community - Banner Urgent Care

    Review Highlights - Banner Urgent Care

    I can't remember but I believe the gentleman said he was a PA who came in after having my vitals done.

    Mentioned in 15 reviews

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    NextCare Urgent Care Gilbert

    NextCare Urgent Care Gilbert

    1.8(78 reviews)
    2.0 mi

    Urgent care is always a hit-or-miss proposition. Sometimes you get good care, other times not. So…read moreI believe the negative reviews here. But our experience was not negative. Family member was sick. Coughing and ear pain. Called primary care and their "protocol" is to do only telemed visits (because coughing is a symptom of COVID). Didn't matter that we did a home test (twice, on two separate days), and it was negative. You can't look in ears and throats with a telemed (note to self: change primary care doctors). So we brought her here. No appointments available, so just walk in. We were told a 90 minute wait. But it was around 60 minutes when they called us back. Jonathan checked the ears, throat, sinuses, and a strep test was performed (negative). We left with scripts called-in to the pharmacy which I picked up about 30 minutes later. The scripts made sense, questions were answered (by Jonathan), and we're now home treating. I think it was about as good of an experience as one could hope for with urgent care.

    Had set appointment, waited in waiting room 45min now been in waiting room for 45min wondering if…read morethey forgot about us. Hot as hell in this room. Waiting room was damn near empty with one person ahead of us when we arrived. And there sure is a lot of talking and laughing outside our door considering my wife is sitting here in pain. Not to mention they have " Solv Health" with a 4.6 on their Apple Maps which is a scam obviously. They would go out of business if people saw the yelp reviews.

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    NextCare Urgent Care Gilbert - Filthy air return exam room 1.

    Filthy air return exam room 1.

    NextCare Urgent Care Gilbert - Spyder web covered fire alarm.

    Spyder web covered fire alarm.

    NextCare Urgent Care Gilbert

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    One Medical Primary Care Clinic - SanTan Village

    One Medical Primary Care Clinic - SanTan Village

    4.3(108 reviews)
    3.5 mi

    One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

    One Medical is a wonderful forward thinking Dr office. They are own some Saturdays, are…read morenationwide.... yes you can do teledoc visits, but if you're out of town you can also gp to another OneMed office near you. The medical staff is caring and amazing, they have a lab in office. The biggest thing is they respect your time. You don't wait in the waiting room long your provider comes to get you not a med tech and you can pick your apt time 15 min 30 etc. There is an annual membership fee but you get a discount if you have Amazon Prime. My dad is 78 years old and has had many health issues and they've taken care of him wonderfully and my 24yo son is also a patient there. We are very happy with their care for us all.

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    One Medical Primary Care Clinic - SanTan Village
    One Medical Primary Care Clinic - SanTan Village
    One Medical Primary Care Clinic - SanTan Village

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    HonorHealth Urgent Care - Gilbert Road - if you for whatever reason do go here AVOID both names listed

    HonorHealth Urgent Care - Gilbert Road

    3.1(98 reviews)
    4.8 mi

    Got give them credit especially seeing all these negative reviews…read more Had 6 nasty lacerations from my bike accident at the nearby canal. Google maps told me this was the second closest UC, the 1st closest UC was Banner and they didn't even answer the phone. This place answered the phone and I asked if I could be seen without a wait for my laceration and she said Absolutely, there's no wait. Arrived and filled out tablet, waited maybe 3 min and was taken back. Kia or Kya was a sweet kind lady that was so gentle with my wounds. She cleaned them as thorough as anyone can and then the PA or NP saw me very soon after. Unfortunately they said their x-ray machine was broken and they didn't have enough glue (that's a huge bummer for an urgent Care) and had to refer to the nearest hospital. That was the biggest disappointment but the time they did spend with me was positive.

    1/8/24 at 2:40pm I walk in with my daughter…read more There is one person sitting in a large waiting room. I see a desperate mother at the front desk... "staff: it'll be another 90 minutes to 2 hours, ma'am. Mother: wait... you said 2 hours ago it would be 45 minutes. Why is it still another 2 hours? Staff: ma'am, I just gave you an update. Mother:Yes but I've been waiting...(gets cut off) staff: ma'am! I JUST gave you an UPDATE. Mother: Yes but I don't understand... (cut off again) Staff: MA'AM! I JUST GAVE YOU AN UPDATE!" I turned and looked back at the empty waiting room, grabbed my daughter's hand, and left as quickly as I could.

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    HonorHealth Urgent Care - Gilbert Road
    HonorHealth Urgent Care - Gilbert Road
    HonorHealth Urgent Care - Gilbert Road

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    One Health Urgent Care

    One Health Urgent Care

    3.1(20 reviews)
    4.9 mi

    I went to this urgent care on Sunday and paid $90 for the visit, $6 for a strep test, and $16 for…read morethe prescription. I came in with chest pain, severe throat pain, and a persistent cough. The provider said my throat "looked like tonsillitis with exudate," but admitted she wasn't sure what I had -- mentioning it could be mono, strep, or tonsillitis. My strep test was negative, yet I was still prescribed amoxicillin based only on what it "looked like." The visit lasted about 10 minutes, and I was told to come back if symptoms worsened. After 4 days on amoxicillin, my symptoms got worse, not better. I developed a severe cough keeping me up at night, my voice became hoarse again, and my throat and chest pain increased. I returned on Thursday and explained everything, including that I am cash pay and had just been there days earlier. I was told I still had to pay $50 plus more for prescriptions. The second provider was rude and dismissive, cut me off while I was explaining my symptoms, and defended the first prescription instead of listening. She admitted she also didn't know what I had, saying it "could be anything" and made an inappropriate political comment about viruses, verbatim stating "well trump put all these viruses out there so I don't know what you have", which was completely unprofessional. No one addressed my throat pain, chest pain, hoarseness, nausea, or worsening cough in a meaningful way. The visit again felt rushed (under 10 minutes). When I received my discharge paperwork, my diagnosis was listed as "acute cough and nasal congestion", which is not why I came in. None of my main symptoms were documented. I already have a weakened immune system, and being given medications based on guesses rather than proper evaluation is unacceptable. Between the cost, lack of clear diagnosis, dismissive care, and poor documentation, this was a horrible experience. I would not recommend this urgent care to anyone.

    I had an urgent issue and was seen in less than 30 min. The office staff was incredibly nice and…read morecaring. Dr Nicole listened to the history of my issue, my own research and helped troubleshoot what it actually was that I had been struggling with for over a week. I highly recommend this urgent care !

    Optima Medical - Gilbert

    Optima Medical - Gilbert

    1.9(30 reviews)
    2.0 mi

    This was my first time establishing a primary care physician, and honestly, I was nervous and…read moredidn't know what to expect. But Dr. Lyndsay was absolutely amazing. She took the time to really listen to all of my concerns, made me feel completely comfortable, and genuinely cared about what I was going through. The whole experience was better than I could have imagined, and I'm so grateful to have found a doctor like her. Highly recommend!

    I'm here specifically because all these reviews made me nervous to use this place for my new PCP…read moreunder United Healthcare. What a bunch of bogus mess, and I'm sorry to be so blunt, but all of you people that left 1 star reviews really threw me off and that's not fair because it's misleading. I was assigned Lionel Vasquez FNP as my new PCP. He did a great job addressing all of my concerns, and I had a LOT. I haven't seen a PCP regularly in a few years, and I was hoping to start a regular relationship with one as I am getting older and have some reoccurring issues. I literally gave him a hole smorgasbord of issues I had and wanted to begin addressing, and we talked about all of them. I knew he had other patients, but he stayed patient with me and we genuinely talked about all of my concerns. And I'm grateful for that. I'm not sure what people are expecting from a PCP but the man was a gentleman and extremely professional and did a great job of educating me and starting me off in the right direction. I wish I could outweigh all these 1 star reviews. If you are reading this, and got assigned here as your new PCP from your insurance or are shopping for a new one close by, and you see all of these and wonder how bad it must be, I implore you to meet with Nurse Vasquez yourself and be your own judge. I believe you will find that the things written here in these other reviews are baseless and unfounded. I am not paid to write this review, I'm just legitimately frustrated at how nasty people can be on yelp for no reason and want more people to come and write more 5 star reviews for this amazing practice right next to most of our houses I'm assuming that genuinely deserves an over 4-star rating. Community, do your thing, and give this place another chance. Or, just do better and stop complaining on yelp for no reason

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    Optima Medical - Gilbert
    Optima Medical - Gilbert

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    Banner Urgent Care - urgent_care - Updated May 2026

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