1. Banner Plumbing - Chicago Counter

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Chicago, IL

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Banner Plumbing - Chicago Counter

5.0 (6 reviews)
Closed • 6:30 am - 4:30 pm
Updated 1 month ago

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5 years ago

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Flooring Xpress Enterprise. 40+ years Shop at home only - The area that had to be repaired. Seamlessly blends with the rest of the area.

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The installation was quick and professional. Sol helped me pick a great color because I actually…read moreoriginally picked a darker brown. 5 stars

Flooring Xpress completed a flooring project involving tile installation in two rooms and on a set…read moreof steps for me in late May 2026. Unfortunately, my experience with the company has been disappointing from start to finish. The project was delayed by two weeks because the wrong tile was ordered and delivered, which was frustrating and disrupted our moving plans. The quality of the workmanship was mediocre overall, with particularly poor installation on the steps. Three steps have already come undone. My experience trying to exercise the one-year workmanship warranty has been equally frustrating. Although the business has repeatedly assured me that the issues would be addressed, those assurances have not translated into actual repairs. At this point, communication has essentially stopped, leaving me to deal with the faulty workmanship myself. Another concern was the repeated pressure to leave a positive Google review immediately after making the final payment. My advice to prospective customers is to wait until you have had sufficient time to evaluate the quality and durability of the work before posting a review. I gave Solo an opportunity to address these problems, but unfortunately, the follow-through has not met my expectations. Based on my experience, I would encourage anyone considering Flooring Xpress to carefully evaluate other options before committing. Ultimately, the quality of the workmanship and the lack of follow-through on warranty repairs have left me dissatisfied with both the finished project and the customer service.

Security Shop

Security Shop

(23 reviews)

Hyde Park

I'll begin by saying that I've written very few Yelp reviews before of any businesses, but I felt…read morecompelled to write something in this case. I spoke with the store owner about a problem that I was having with my back door deadbolt lock on an apartment I own in Hyde Park. He asked me to send him photos of the lock and the door, which I did, and he called me right back. He explained that they would be happy to come out and fix it temporarily, but that the issue would in the long-term either require a new door or a contractor to come out and reinforce the door jamb and the door itself (which is quite old). He urged me to get a quote from a contractor for this before deciding, as he said in all likelihood we'd be right back to where we are now in a year or two. How often do you come across businesses with that kind of honesty & integrity? I told him I would regardless be using him for all future door & lock needs, and he said he was happy to provide me with advice regardless "because that's what we do!" Not only that, but then I proceeded (a bit cheekily) to ask him if he wouldn't mind giving me advice on another deadbolt issue I was having with a door to my primary residence which is out of state. He happily said, "Sure! Send me photos and I'll give you a call back!" Wow. Just wow. I cannot speak highly enough of this company, and urge anyone in the Chicago area who has a lock need to give these guys a call!

I got a few crappy keys from my landlord made elsewhere. I asked for the originals and came here to…read moreget my own copies and immediately all issues getting into my doors ceased! Quality work.

Banner Plumbing - Chicago Counter - buildingsupplies - Updated October 2026

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