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Bank Bentalls

3.3 (3 reviews)

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The Bentall Centre

The Bentall Centre

3.5(19 reviews)
0.0 miKingston Upon Thames
££

The biggest shopping area to my home without traipsing into Central London is Kingston, which has a…read moregood selection of shops, a small market on Saturdays and the river with some good eating options with a view. The Bentall Centre is the large shopping centre in Kingston with Bentalls, unsurprisingly, being the anchor department store and backed up with a good selection of 80 chain stores. These are mainly your medium level high street stores. There is a food court, again with chain eateries but I would recommend eating out of the centre as there is a nice variety of eating places in Kingston town. Similarly, I would suggest parking outside as there are cheaper options though they may not be as convenient. I love their super-escalators where you go up 2 floors rather than 1 and there are frequently events taking place in the main foyer area. Also watch out for some good buskers just outside the centre's main entrance.

Kingston upon Thames. I grew up here, by the time I turned 16 I was sick of it. Sick of the same…read moreshops, bumping into the same people, the same routine. I was ready to start my next journey and chapter of my life, where the grass was greener. So when I was 18 I moved to Brighton for university.... This review has a point !!!! Now I'm a bit older, better looking and wiser. I have fallen back in love with Kingston and what it has to offer. It's rich with culture and the shopping is really, really good! The Bental centre being a excellent hub for highstreet fashion and gifts, not to mention the variety of cuisines it has to offer. Although, it's south west London and slightly on the border. It's a got a lot to offer and many people near and far will come to Kingston to shop.

House of Fraser

House of Fraser

2.0(2 reviews)
3.3 miRichmond Upon Thames
£££

It doesn't take much to get me to part with my money. I might as well set up a standing order…read morebetween ALL shops and my bank account. Still, try as I do, and I do try, I can never find anything to spend my money on in this House of Fraser. I don't think that it helps that the old girl is looking a little tired, and rough around the edges. A lick of paint on the outside to spruce it up a bit wouldn't go amiss either. I suppose I have been spoilt by the genius of Selfridges, but I do come to expect a bit of sparkle in order for me to part with my hard earned money. If there is anywhere that I will spend my cash, it is at the makeup counter, but alas, there was no Mac here (travesty!), and so I moved onto the other floors. To be fair, there are quite a few women's labels that I like the look of, like 7 For All Mankind, Diesel and All Saints, but generally, I was a little uninspired. I don't want to come across as a permanently disgruntled shopper, but I like to see a little theatre to my department stores. Good lighting and well thought out decor can make all the difference to a shoppers experience. I think that they need to have a bit of a refurb here before I think about switching my allegiance from Selfridges.

House of Fraser, Richmond Lancôme beauty counter…read more http://citychiclifestyle.blogspot.co.uk/2015/01/house-of-fraser-richmond-lancome-beauty.html Talk about bad service! Here it was just downright rude! I am amazed at the lack of professionalism of the sales girl there. I went in there today to buy a bronzer and of course headed to the Lancôme counter as their bronzer has been featured in some magazines and I wanted to try it. So for starters, I asked her to try the bronzer on my face so she just handed me the mirror and walked away. Then, after trying the colour on my face, I tried to see if I can apply it with the brush and the salesgirl almost shouted at me that I was doing it wrong! OMG! Aren't they supposed to apply it and help you? I asked her very politely would she show me how to apply it so she grabbed it from me and applied it on her hand, looking very annoyed! Oh and walked off! This was a classic example of good product not being sold because of a bad salesgirl! After a good experience at their Chanel counter, this was a shock. Never going to Lancôme there again!

John Lewis

John Lewis

3.7(6 reviews)
0.1 miKingston Upon Thames
£££

I remember when I was at school and Kingston had undergone its transformation and the store first…read moreopened. There was a time the store would have had a 5 star rating. Now I give it a three star rating as its still better than many other places but not what it used to be due to inconsistencies. I always buy electricals from here as large domestic appliances come with an automatic two year guarantee and televisions with a five year guarantee. Due to challenging circumstances in the space of over six weeks have had to purchase a Bosch washing machine, Sony TV and Bosch dishwasher. The washing machine salesman was excellent, managed to match the Bentalls offer (the other large department store in Kingston) and all was done. The TV was a hassle because I spoke to three people and none had the authorization to take payment over the phone so I had to go into the store, wait for an available salesperson just to make payment as I knew what I wanted and then wait for ages to collect the TV. Previously could phone up, place the order and then just go to collect it as it would be ready. Most recently ordered a dishwasher, the salesman was happy to match the Bentalls offer but then he couldn't process this through the till and so he asked an older grumpy looking colleague who then asked the department manager who said no. I was disappointed because the salesman had agreed and it was only because he seemed inexperienced that he didn't know how to process the discount through the till so the transaction cost me an extra 45 pounds unnecessarily. Its only because I like the idea of the profits being shared amongst the workers of the John Lewis Partnership that I placed the order otherwise would have gone back to Bentalls. When I queried that a few weeks earlier the salesman had matched their offer he just said "you were lucky", I thought no you agreed to it too its just didn't know how to process it through the till. The delivery service is first class with all delivery drivers cheerful, polite and helpful.

Lifts a bit confusing to the restaurant. We use one from riverside walk to floor 1r for "the place…read moreto eat". Named this as it is this. U can look over river from table. Leather sofas or normal seating. Bit expensive but my partners paying. :) Fresh soup, fish, crepes and good coffee n cakes. Loads more too. And nice big shop to drag your partner into after and show dresses and handbags too.

Photos
John Lewis
John Lewis - Lovely wrapping service!!

Lovely wrapping service!!

John Lewis - Kiddies bag at "the place to eat"

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Kiddies bag at "the place to eat"

Bank Bentalls - deptstores - Updated May 2026

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