WARNING! Lovely little scam they've got going on here. Picked up a single item at the pharmacy and…read morethey put it into one of those tiny, flimsy prescription bags. I didn't request a bag. Get home a notice on the receipt a $1.50 charge for 30 (thirty!!) bags at .05 cents each. You don't key in 30 bags @.05 cents each by mistake. Nice little UP charge of $1.50 each for a prescription.

I needed to buy insulin as I had forgotten my insulin on my travels. When I asked the pharmacist…read morefor insulin he had Novolin NPH. It cost $165 and when I asked the pharmacist if it was OK for the pump, he said yes. When I contacted my endocrinologist, her initial response was no, no, no,! As this is a long acting insulin and does not work in a pump & she rarely uses it. I was out $165 without having my problem resolved. Be very wary of this pharmacy. Fortunately, my endocrinologist was able to call in a prescription to CVS. On my way to get it picked up. At least I will have the right prescription and hopefully not having to pay another hundred plus dollars to get it filled. As a follow up to my post I went the next day and the pharmacist saw the mistake in the insulin. I could not have been more pleased of his understanding & his rectifying of the situation. It reaffirmed my belief in humanity. We are all allowed to make mistakes. The Important things is to be able to acknowledge & rectify the mistake. Maybe I was too hasty in posting my initial response.

I've been using this pharmacy for about five years and have had very good experiences. My…read moreinsurance has few "preferred" options, and I chose CVS because I travel a lot and can move prescriptions to other locations easily. This particular location is usually VERY busy, and sometimes the line moves slowly, but don't we all appreciate the time spent with us when it's our turn? I've had excellent luck with vaccinations, getting refills, and yes, getting call backs.

Let's start by saying you have to leave a message to get a call back. When you get a call back, you…read moreget a nasty smart mouth unprofessional individual that quotes CVS policy and basically tells you to deal with it.Let's start by saying you have to leave a message to get a call back. When you get a call back, you get a nasty smart mouth unprofessional individual that quotes CVS policy and basically never intends to help anybody and then plays the victim when you call them out for their behavior. Don't know if it's because it's Bangor Maine and they can only find uneducated, unprofessional staff or if it's just one rude counter service person. Either way I wouldn't trust them or the pharmacist to give you accurate information on any prescription or provide any help. The behavior of the counter staff is a reflection upon the professionalism of the pharmacist and their knowledge as a doctor a pharmaceutical.

Very good pharmacy very friendly clean neat right on time. Highly recommended five stars.read more

For the most part the pharmacy and staff are great! Only downfall I have is I'll call to check on…read moremy prescription and will be told it's ready to be picked up, get there and I get told it's not quite ready. I end up having to wait 20 minutes to a half hour for it to be filled AFTER being told it was ready. It does get quite frustrating honestly especially when I am in a hurry and have things to do. I go in thinking and being told it's ready, just to have to hurry up and wait! Besides that they are great, very busy but great.

Everyone who works here is wonderful. They're always nice and friendly and I don't think I've…read morewaited more than 20 mins to get in and out of there. Always good service :)

I stopped by this Walgreens today around 1:30 p.m. and asked the blonde assistant manager (or…read moremanager) about a product that's been out of stock for about a month and a half. When I tried to get some help, she seemed annoyed and then ignored me, even though she went on to help other customers. I usually appreciate when employees take time to assist customers, but this experience felt dismissive and disappointing. Hopefully, management can work on improving how customers are treated when they ask for help.

18 min on hold to speak to a pharmacy staff member and the auto message robot states that "there is…read moreone caller ahead of you" every 45 seconds or so, which is very annoying, and the one caller is probably on hold for 18 minutes or more just like I am. Finally hung up after I do every time when I call. The only way to talk to someone is to drive down there in person. Very ridiculous! Bangor has the worst Walgreens I've ever seen in my life. I have not been hung up at the Union Street location but after holding for 15 or 20 minutes at the Broadway location the staff just picks up the phone and hangs it right back up without saying hello. Happened at least five times in the past. It's awful.

Privacy nightmare. I asked about WG use of my private data & the pharmacist provided me a form to…read morerequest that they restrict use of my private data. The request was formally rejected & included a policy memo including the following quote... "... not every permissible use or disclosure will be listed in this Notice." BLANK CHECK ON USE OF YOUR PRIVATE DATA. You might as well livestream your every visit including all your private information straight to the hackers. It's only a matter of time before shopping here costs you your credit or worse, as they cannot provide assurance of the security of your data to all the corporations they sell it to.

Unhelpful staff who don't seem to know what they are doing. Would not suggest the photo center.read more