Visiting Angels in Bangor is a wonderful organization to work with! They are so attentive,…read moreflexible, reliable, kind and caring. They helped my mother for four months until we had to move her to Assisted Living. By that time, the Angels had grown as fond of her as she was of them! Can't say enough nice things about these ladies. From the caregivers to the administration, everyone was wonderful to deal with.

Visiting Angels has been absolutely wonderful to work with since I moved my parents to Maine six…read moremonths ago. My dad is 96 and my mom is 91. She is suffering from dementia. The Caretaker team they have put together for us have been just tremendous. They are knowledgeable, caring, compassionate, patient, and make every effort to keep my parents safe, engaged, well-fed, healthy, and happy. The management of Visiting Angels has listened to me as to my needs and the type of person we wanted with my parents. They have listened and responded. I am so appreciative of that. I highly recommend Visiting Angels to anyone who finds themselves in need of a caring angel for your loved ones. They have been a huge support to me in so many ways. I am so very grateful. Diane Dickerson

Avoid this "provider" at all costs! My father, who is on hospice care, was recently released from…read morerehabilitation for treatment ceom complications due to Parkinsons disease and Dementia. My family contacted this company and proceeded to move forward with home Healthcare to make sure that he would be taken care of for the remainder of his very grim prognosis. We met with a lady named Cindy. During our interview with her, I was very clear of my father's diagnosis and told her that I wanted to be upfront and honest that he gets irritated late at night and that he is not violent, but can be gruff. After the interview, we decided to hire this company for my father's health care needs. My father was released from rehab on March 11th. When Cindy and the other caretaker, Kelly, showed up at our home, I reiterated to them that if my father gets irritated that he is not violent and that he is confused and agitated due to his disease. I also instructed that if there were any issues that Kelly could come and knock on our door, and we would help. When I woke up the next day, I asked Kelly how my father did. Her answer was, " He was fine." Flash forward to March 12th. With 2 1/2 hours until the second shift was due to start, my sister received a call from Loving Touch letting her know that their company would no longer be able to provide services for my father. We were left high and dry at the last minute. My 75 year old mother had to sleep on the floor next to my father over the next week to make sure that he was taken care of. We then read Kelly's notes that she left. She states that my father got aggressive and was threatening to call the police. He was telling her, "Don't touch me." He clinched his fist but did not swing, hit, or even touch her. It was his first night out of rehab after two months, and he was in a new environment and was clearly confused seeing a stranger in the middle of the night. Also, Kelly wrote in her notes that my wife and I were not to be disturbed because we had to work the next day. Those words never came out of my mouth or anyone elses. In fact, I stated the exact opposite. My wife and I sold two businesses and a home to move back to Maine to help my folks. Waking me up to help my father would not be an issue whatsoever. I called and talked to Donna Gormley, the owner, the very next day. You want to talk about a cold person. This lady and her company have absolutely no place being in business. I told her I was very clear about my father's demeanor and what to expect. I told her that they threw him away like a piece of garbage. No one should be treated like this, especially a military veteran of 31 years. It is not his fault that he has the diseases that he has. Her response was, "I am sorry you feel this way." SHAME ON YOU GORMLEY!! YOUR COMPANY IS HORRIBLE AND I HOPE THIS POST DRIVES PEOPLE IN NEED, LIKE OUR FAMILY, TO OTHER COMPANIES THAT ACUTALLY DO CARE! I DON'T KNOW HOW MORE CLEAR I COULD HAVE BEEN WITH YOUR EMPLOYEES TO AVOID THIS FROM HAPPENING?! ABSOLUTELY DISGUSTING COMPANY!!

They don't go over expectations with you. They react before giving you a chance to return their…read morecall. There is no mileage reimbursement for employees. They are too fast at kicking clients out of the program.

They sent me to a man's house who was paralyzed. I worked 2 days there. I cleaned up fecal matter…read moreand gave the man a shower. The client yelled at me and I refused to go back. It's been 2 weeks and was supposed to get paid by them, but they haven't paid me. They also had me perform wound care for the client, which we're not supposed to do. The nurse never came by and I did it with the help of the man's daughter.

Loved my clients and really enjoyed the time I spent with them. Other than that nothing positive to…read moresay!

From the owner: As you get older, it can be difficult to complete daily tasks you once did easily. Getting around…read moretown and socializing with friends and family can also be challenging. But you can still live a fulfilling life with in-home care services. Gentle Hands Home Care, LLC is a trusted home care company in Bangor, Maine. We help senior citizens regain their independence by offering top-quality personal care services in the comfort of their homes. We provide everything from companionship to medication reminder services. Get in touch with us today to learn more about our home care services in the Bangor, ME area.

Hi! In Fall 2025, my mother-in-law took a big step in her senior journey -- she suddenly needed…read moresomeone with her 24/7, despite her daughters and son-in-law already visiting multiple times a week. We jumped in ourselves in emergency mode, but we quickly realized that pace of care just wasn't sustainable for our family. That's when we found Home Instead, and it's been one of the best decisions we've made. They have been absolutely fantastic. The caregivers they've matched her with are wonderful -- warm, attentive, and genuinely caring people. In fact, two of them have become like friends to our family, not just caregivers. When we needed something special, like having her home with us over the holidays, they worked with us to make it happen without any hassle. They handle everything related to her care with such professionalism and heart, and it has lifted an enormous weight off our shoulders as a family. We know service can vary from franchise to franchise, but we can wholeheartedly recommend the Belfast, Maine team. They are skilled, compassionate, and a genuine pleasure to work with, and they've given our family real peace of mind during a hard transition. It's been such a relief to know she's in such good hands.

We were fortunate to have Home Instead find caregivers for our mom given that we were on the edge…read moreof their service area. They are invaluable caregivers and companions for mom. She hates when family occasionally care for her now as we are not "trained" like they are. They provide loving, caring, compassionate care, even above what is needed. We recommend them without reservation.