I come here pretty often like at least once a week. I'll list the pros and cons and try to be as…read moreinformative as a customer. Pros- -One of the largest indoor range at max 100 yards for rifle and 25 yards for pistol. -Friendly Knowledgeable sales staff that can help you answer any questions regarding firearms. Not to mention everyone there is passionate about the 2A. -The range facility is pretty modern and clean. -Good selection of rental guns and ammo to purchase. -You can get your CHP class requirements along with other qualifications here. -This store is able to accept class 3 NFA transfers. So you can pick up your SBRs and Suppressors here. Along with doing all of the necessary paperwork. Cons- -The prices for services such as FFL transfers and range use is slightly more compared to others. Also a lot of items such as ammo and some guns you can definitely get cheaper elsewhere. -Gunsmithing services wait times regardless of work will take about 4-8+ weeks. Unless you absolutely need an expert I encourage you to attempt the job yourself. If you end up blowing up your firearm you'll need a professional regardless. -Gun selection in store for purchase can seem limited. The online store has more selection but I'd encourage you to come in or call before buying it online to verify stock. -Communication can definitely be better when it comes to informing customer about their transfers or any issue regarding appointments. Overall it's a decent place for firearm related activities. You really don't have much options though. But just know that this place can be busy therefore if you come at such time it may feel you're being neglected.

Safeside has all your shooting needs and very knowledgeable staff. Now, I can tell you of course…read morethere are other places to shoot (namely if you prefer to shoot outdoors - I do when weather permits) But the rangemasters at Safeside have always been helpful and willing to offer tips for successful shooting w.out coming off as know it alls or gun snobs. To that point, I've been shooting since I was a child and know there's always a new trick or two to learn so be open minded. I mainly added thia part to remind some of the posts complaining about "less than super prompt" service. I can only surmise that many of those folks are the fashionably new gun owners...hey, welcome to the club, but understand firearms, firearms training & safety are NOT fast food nor are they one size fits all. Sometimes a purchase, upgrade or repair to your arms takes some troubleshooting and conversing. If it pains you to wait for 10 minutes while 2 gun enthusiasts discuss a new upgrade, then get over it....or go get ripped off at a pawn shop where bobody cares abt your wallet or your safety.

Jim, did a lite restoration of an 1860s era percussion cap rifle for me and it looks fantastic. He…read moremaintained the aged look of the wood furniture, action and barrel, so that it still looks like an antique but still managed to make everything look clean and sharp and collectible grade. He's done several other cleanings/restorations/repairs for me and results were all the same, outstanding work quality for a reasonable price. Best gunsmith I've run across in the Roanoke Valley.

From the owner: Specializing in firearms restoration, cleaning and minor repair work. Call today for an…read moreappointment.

Ordered a pistol and didn't receive a call when it arrived and they sold it to somebody else and…read morelied about why they sold it out from under me

From the owner: Locally-Owned, Family-Operated, read more

David changed the barrel on one of my 1911s. The weapon shoots well and the work was completed on…read moreschedule for the bid price. His craftsmanship is outstanding!

Sam is a true to life gunsmith! When you walk into his shop you know he has spent decades…read moreperfecting his craft! You won't be sorry.

My experience with Big Boyz has been nothing short of negative. My wife and I had our eyes on a…read morecouple guns for quite some time. With the bans coming into place here on July 1st, we decided to "pull the trigger" and order the pistols online. We ordered the pistols on the same order and had them shipped to Big Boyz. After they arrived they gave me a call to come by and pick up the pistols. When my wife and I arrived they would not let my wife pick up her pistol because the shipping label arrived with my name on it. They said that I had paid for it and so it couldn't be transferred. They said, "it's the law" according to the ATF. I called the Virginia ATF field office and spoke with one of their firearms investigative field agents who stated that the law required the legal OWNER of the gun to be the one to fill out the paperwork and go through the process. This would be my wife. Dave, the owner of Big Boyz, refused to listen to the ATF agent, and told the ATF agent that the law did not say that. It's funny that when confronted with the truth of the law, you just disagree for the sake of being right, even when you're wrong. They refused to transfer my wife's gun to her. I still was able to get mine and my background check went through no problem. So the issue wasn't like my wife was buying a gun for me. She was not. We bought our guns, and I was able to get mine and she was not able to get hers because of a policy, that they claimed was "law". They claim the first line I have no problem with them having a policy in place that may be stricter than the law. But, don't claim it's the law, then be shown that its not the law, and then refuse to transfer it on the grounds its illegal. It's not. When I was leaving Dave was speaking out loud that they will "continue to abide by their policies". I re-iterated, that the keyword in that was POLICY, not LAW, said have a good day and walked out. Dave proceeded to follow me to the parking lot saying, "don't walk away from me like that" and said if I came back I would be trespassing. So, in sum, they treated me extremely poorly as if I was some sort of criminal (yet still gave me a gun after my background check came through), would not let my wife get her gun, when shown and told directly from an ATF agent that the ATF and law has no problem with this transaction, told me not to come back and trespassed me, and still have my wife's gun that we've already paid for... DO NOT COME HERE! Vote with your dollar, we have a right to bear arms, and they would not let my wife legally exercise that right.

Their selection of guns is great for our area. I really enjoy shooting my impala shotgun that I…read morebought from here too. Nice abundance of ammo too.