Clean,easy access, grate location for me I am a reseller and this location is perfect for me.read more

I was ready to give them 0 stars. I have been a customer for about a year on two different…read moreoccasions they told me something and they did not follow-up or make notes. This time they locked me out and made a real mess because they did not make notes or pass the word from shift to shift. They messed up again but their manager made it right. It is not that one does not spill the milk it how they clean it up. Thank you managers for making it right !!! However do fix your communications issues !!

We used AAAA in Lynchburg to store our son's college dorm room stuff over the summer. Every…read moreencounter we had with the staff and owners was great. Excellent communication, reasonable rates, and a very secure and clean facility. We made several trips to load and unload the unit and we almost always saw someone on a golf cart and they often stopped to talk to us. We will use them again next summer!

The team here was extremely helpful and professional. When I needed a storage unit at the last…read moreminute, most places in town told me they'd sold out and that I was out of luck. Even though AAAA had sold out, they offered to a callback list, which I happily did. Within a day I had gotten my call and signed my paperwork. When I need to store again, I'll do it here.

I would give this location a 0 Stars if possible. Gave my…read morereservation to another person, selected a different drop off location than what was in my reservation, and then charged 400.00 more for the reservation. Stop Renting from this location, U-Haul doesn't seem to care about the location; otherwise, Corporate would jump in, provide training and get everything running on all cylinders. Then reviews would be higher than 2 stars.

Needing a trailer for a recent move, we realized that we also need a tow-bar and hitch for the SUV…read more I hit the U-Haul website and were able to reserve a hitch kit but for the life of me, I could not figure out if it was exactly what I needed. I called the 800 number and they got it all squared away and we also were able to arrange installation at the Timberlake road location. The wife headed over on the pick-up / install date and well, what should have been a 2-3 hour affair, took more like 5 as the guy struggled mightily to get the hitch and wiring installed. After getting it installed and hitting the road, we had to go back and get the actual ball hitch piece for the towbar - that should have been the first question from the guy in my opinion... In any case, the unit operated as expected and we were able to complete our trip with no incidents. Pro-tip:  The local locations and the website do not always mesh with what is available, and may not show all of the available options, so you are advised to call the 800 number Give them a shot if you need this type of equipment.

We stopped in and spoke with the facility manager about the need for a storage spot in a few weeks…read more She was incredibly friendly and knowledgeable! She welcomed us right in, showed us around, and was very helpful!

I have had the pleasure of working with both on-site management as well as upper management in a…read morecontractor-customer relationship that spanned multiple months and covered a few different projects. In all things construction, setbacks in the field occur due to things out of anyone's control or due to human error. I found that both on-site staff and upper management were gracious and open to conversation whenever an issue was found and were very reasonable and helpful in discussing solutions that were both practical as well as would allow the least amount of interference with the customer base as possible. They truly do care about the services they provide their customers and the decisions they made with us as a contractor reflect that. They also care about each customer, as I was able to be in the room for many customer interactions while we worked and could see the level of understanding and professionalism the staff showed each any every person who entered the office.

Safe, convenient area. Very clean and well-kept. Happy with our choice to use ExtraSpaceread more

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Update from my last review. I have had no issues in the few months I've been using Absolute…read moreStorage. So my overall total experience is good. I'd recommend this place. Staff was also helpful after my last review to fix their mistake which is very much appreciated at any business. It's clean, it's quiet, and my stuff is safe. All I could ask for.

Wow! I just rented a unit at Absolute Storage in Lynchburg, and may have met the kindest person…read moreever, Brenda the manager. I am disabled and she could not have been nicer and more accommodating. Thank you Brenda! And the office, facility and unit were incredibly clean! So glad I rented here! I am going to move out of the unit I rent somewhere else and get another unit here. Thank you Brenda!

I've used Graves Mill Mobile Storage several times now, and every experience has been excellent. It…read moreallows me to move at my leisure. I have it dropped off and take my time loading it; same when I have it moved to my new home. Scheduling is smooth and straightforward, and delivery, pickup, and moving the pod always go exactly as planned--no surprises. The team is friendly, professional, and easy to work with. Loading and unloading furniture and boxes is also so much easier with a ground-level pod compared to a high-deck moving truck. Everything about the process feels effortless, and the pricing is very affordable compared to other options. I highly recommend them to anyone needing storage or an easy moving solution!

Excellent company, quick and responsive, delivered on all levels as promised, Travis (owner) is…read moreeasy to talk to, main driver (having a junior moment on his name right now) is very personable, kind, and helpful and aims to please. I also got a quote from PODS and on the most important consideration, cost, it's not even worth comparing. You cannot go wrong with Graves Mill. No regrets!

Clay and Jack were terrific. On time, competent, and personable. They did not just see, lift, and…read morereact. They communicated with one another (and us) to map out the best way to handle each piece. We are very pleased.

Communication great , estimate great, on time, pleasant workers everyone greeted you. The owner is…read moreyoung but obviously has a fantastic work ethic.