Been using them since we moved to Charlottesville 3 years ago. Always efficient and friendly. We…read moreship to DPOs and European addresses and they are not fussed or confused about it. Good service and good people.

If i could give 0 stars i would. I spoke to the man on the phone. He seemed so nice. We were…read moretalking about the items he was going to ship to me from an auction company i use. Normally with this auction company i am able to print my own label and send it to the person and they ship it all on my dime. He didn't give me five seconds to even explain myself. I said "hold on a sec I'll get my computer and I'll tell you what i get concerning the price", he said "I really don't care what you get!" He said "I'll just give it back to the auction company and you can deal with them, You people just don't get it, we have rent to pay." He got agressive. I am African American and he called me 'You People' which is VERY racist and insensitive. I would never use this company if you have anything important to ship, lord knows what they'll do with your packages if they don't like you. He could have just as easily said "we don't except outside labels, that's our store policy" and given me the choice to pay what they charge or have it sent through a different service. I would have accepted that and it would have accomplished the same thing he wanted to begin with, for me to take my money and package elsewhere.

First time using this company for a move from Roanoke, VA to Tampa, FL. Cost was close to $8k…read moregiven it was only 1- 26 ft truck with no furniture and mostly odds and ends with lots of storage totes. Types of items matter with pricing I learned. Everything was very smooth and the logistics & price were very good for the quality & convenience of service. A crew of 3 loaded the truck, & with our house having 3 levels I was glad the movers were young and strong guys. On the receiving end they had 2 movers to unload, but it was much easier in Florida with a 1 level home. All in all they were professional & efficient. Any time I move in the future I'll be using Varsity.

Had two different households to move into a new home, after the first morning, I called the office…read moreto request the same moving team for the next house. Chris and the rest of the crew were amazing, constant motion, no breaks, worked as a team. I really was dreading the move, they changed my mind! I don't know where they find their people, especially nowadays... I highly recommend Varsity.

It's hit or miss for customer service Right now I'm…read morestanding around waiting for one of the 2 people working here to help me

I recently relocated from the Tampa Bay area to Blacksburg, Virginia…read more I shipped my belongings in a U-Haul "U-Box" (similar to a "pod"). The closest U-Haul facility to Blacksburg that accepts "U-Boxes" was about 45 miles away in Roanoke. Initially, the move went well. The "U-Box" was packed in Florida, shipped to Roanoke, and then stored in the U-Haul secure facility for two months until my apartment was available. I scheduled a 7:30 AM time to pick up my "U-Box" in Roanoke, reserved a specialized "U-Box" trailer and a full-size pickup truck to pull the trailer and "U-Box", and scheduled a moving company to be on-site in Blacksburg to unload the "U-Box" and move the contents into my apartment. At 7:00AM I was on my way from Blacksburg to Roanoke when the U-Haul manager telephoned. He reported that the facility did NOT have the specialized "U-Box" trailer I'd reserved, but he'd try to find one. The manager mentioned that he didn't know when this might happen as they were busy. I notified the moving company of the delay. The moving company was, understandably, not very happy that their scheduled morning activity suddenly disappeared. I waited until 10:30 am before I phoned U-Haul for an update, which did me absolutely no good at all because i was "on hold" for an hour, so I finally decided to drive the 45 miles to Roanoke to talk to someone "face-to-face". I was on my way there when the manager called, said he'd found the appropriate "U-Box" trailer, and it would be ready to go by 1:00 PM, roughly 5 hours after it was supposed to be ready. I contacted the movers and updated them. Their comment was "We're busy. Text us when you are actually on site, and we'll TRY to work you in, but no promises". I picked up the truck, the "U-Box" and the specialized "U-Box" trailer at 1:15 PM, in Roanoke and was back in Blacksburg by 2:00 PM. I contacted the movers, who told me that they were still busy, but WOULD work me in after they completed their afternoon job. The movers DID work me in at 5:00 PM, and I returned U-Haul's equipment by 7:00 PM. One day's rental= $100. My experience suggests that customers have not only one, but several alternative plans should "Plan A" go sideways. It's also a good idea to have an extended window of time, like several days, to "make your move" My "Plan A" was using a U-Haul "Moving Help" provider recommended on the U-Haul website to transport the "U-Box" from Roanoke to Blacksburg, unload the contents, and return the "U-Box" to Roanoke. At the last minute, the U-Haul provider declined the job, even though I paid $450 in advance. Fortunately, I'd planned to be stiffed, and had reserved a pickup truck at U-Haul to transport the "U-Box" myself. I'd also found three other labor-only moving contractors on Craigslist, had contacted them for estimates, and had the contact information handy. Incidentally, the U-Haul "Moving Help" provider that declined the job at the last minute (even though I'd paid $450 in advance) was "White Gloves". I don't know why this happened. The company representative told me that they didn't do "U-Boxes", even though they were clearly listed on the website as being able to provide this service. I emailed this company twice to confirm the services needed, and got zero response. I texted twice, with similar results. A representative called me once and assured me that we were good to go, but called later, at the last minute, changing his mind. WTF? It's worth noting that U-Haul is almost impossible to contact, and "Moving Help" is even more difficult. The only way I reached a representative was by posting a negative comment on Twitter. So, think twice before using U-Haul, think several times before using "Moving Help", and have several backup plans, cash, and loads of patience!

These guys were the absolute best! Dion's crew were the gentleman that moved us, and let me tell…read moreyou, they are top notch! We recommend this company and appreciate how they handled our personal belongings with care and the joy that came along with it! Ask for Dion's Crew! You will NOT be disappointed!

The My Guy Movers (Mart, Leann, Bo & Caleb) were polite, attentive, efficient, and friendly…read morethroughout the entire process. They were very thorough in protecting my belongings. Overall, they did a great job and I am grateful for all their hard work. I highly recommend My Guys Moving Company for anyone's moving needs. Patricia S.

Best moving crew ever and I've moved so many times, this was so smooth and the team went above and…read morebeyond for us. I'll be using them again, they are highly recommended on Uhaul and I back those incredible reviews. Thanks for getting us out to Dulles last weekend. You guys rock! Appreciated all the hard teamwork! Thank you! Jen & M

I'm extremely disappointed in how Smooth Moves Cville is handling our broken TV situation in which…read moretheir workers insisted on moving our TV (probably because my partner is pregnant and the smaller mover has "8 kids and expecting more"), broke the TV and acknowledged they broke it but get back to the office and blame us. The office people had the nerve to tell me "the movers don't always know the policy" then why let someone represent your company make false promises IF THEY DON'T KNOW NOTHING. This is on top of being an hour late to the house we moved from, taking at least 3 breaks, and taking several pictures while inside our home for who knows what. Update: Rachel also likes to post as the company on facebook with the same lies as they continue to make. As I expressed there others should be concerned with going with a company that is not trustworthy or honest especially when it involves entering your personal space. Best to avoid. They may be the cheapest but you're definitely get the same customer service as the saying goes "you get what you pay for." Hire friends before them and don't even consider as a last resort.

I cannot recommend this company enough! They were hands down the best moving company I've ever…read moredealt with. From the representative that called to schedule to Bryan and Will who were our movers. They were the fastest to respond to our moving request. They had no problems with switching our moving date because our closing date on our home changed. When I called with follow up questions, Carly was extremely reassuring and gave me peace of mind that they would be able to handle our move! Bryan and Will showed up and were ready to work. They asked follow up questions to make sure they understood our needs, and did everything neatly and in a timely manner. They were polite and understanding. I will absolutely use them for my future moving needs!!

This is a long overdue review. We've moved a lot - even across the country, but this was one of the…read moreworst moves even though it was local. This was a big move with valuable furniture and art. The loading went OK since we had already packed everything except for the furniture and art. All the boxes we packed were labeled by room and contents. The damage was discovered after the move. If the Forman chosen for the job is not good your move will be expensive, difficult and there will be damage. The guys they sent worked hard but not smart because the Forman was inexperienced. He did not focus on priorities that would make the move smoother, He was in CYA mode the entire time. He pointed out minor flaws in a few pieces of furniture that we already knew about and acknowledged. The irony of all this CYA is that these movers or rather their forman deliberately hid damage that they caused. * They damaged the wall in the stairwell of the destination we moved into by gouging the drywall and chipping the paint. And said nothing. * They chipped the glass of an expensive dining room table top. And said nothing. * They spilled Gatorade on the carpet in one of the bedrooms, covered it up with boxes. And said Nothing. * At the destination they dropped boxes that were clearly marked by room just about anywhere and everywhere. We found boxes marked "Kitchen pots and Pans" in the garage. * They left Art sitting in the hot sun * We had specifically asked that the beds be unloaded and set up in the bedrooms as one of the first things upon arriving at the destination, to determine what other furniture would fit. This was repeatedly ignored. Instead they dragged their feet but kept asking where certain pieces of furniture were to go. The move ended up being much more expensive by 30%. Take this is a caution. Maybe if you're a student and you have inexpensive stuff - things like this will not bother you. But if you have things you care about. Maybe you can hire a company that can do better. Working with them was frustrating and in the end very expensive.

We contacted Chris and team to unload a truck that we had packed and driven ourselves from…read moreNashville. I contacted Monumental Movers 2 days prior to our arrival and they responded immediately offering to assist. Chris was super professional coordinating the service. The team arrived on time, inventoried the space, and got to work. They unloaded a truck full of all things from a three bedroom house in under three hours. Everything was handled with care and they offered to help stage our rooms. We couldn't recommend Monumental Moving more. They're outstanding! HIRE THEM.

Movers sent out without any equipment to use and project took twice as long as it should have. Not…read morethe young guys fault that did the job at all.