It's changed so as I used to shop there all the time, i rarely goin . But end of year clearance for my husband's jeans is amazing

The employees are very stuck up. They act worst than people who works at high end luxury brands. They will srand close watching you carefully shop, whispering and laughing about you which needless to say is very unprofessional and very teenage like from HS. One man only tried to be nice because he was nosy and asked what are you shopping for and why which meant why are you here. He definitely wasn't trying to help me with anything. I've spent thousands and thousands of dollars over the decades shopping at Banana Republic. But I'll never ever buy anything from them again because of their stuck up attitudes, unfriendliness, unprofessionalism, and unhelpfulness. I will not waste a dime on them again !!!! read more

Banana Republic is my go-to for business casual clothes for work. Other locations tend to have more selection in the range of every day casual (t-shirts, jeans, etc.). This location, however, seems to be more focused on the high-dollar and targeting the more well-to-do locals in these parts. I found a couple shirts in here in their tech fabric with a tailored fit. Meaning they appear a bit more tapered in the waist and look better, in my opinion, than most shirts from other stores that fit like a boring cylindrical tube. There is a good assortment of colors and patterns. Normal prices are quite high for stuff that is made en masse in a third world country. If you pay full price for one of my favorite shirts it's $90. They luckily had a small sale going on with 30% off of that price. I left with two shirts on my latest visit. I was not impressed with the staff at this location. They were very hand off, not helpful and didn't come to me asking if I needed any help. I had to go out of my way to request it and ask what to do with the stays/pins in a shirt when I tried it on. This all despite the fact that there were very few people visiting the store and several staff members working. Even at checkout, the guy was not especially friendly. I will probably avoid this location and opt for the one at the outlets in the future. read more

The clothes are all over priced cheap made same quality as gap and old navy just throw a higher price and make the store look a little nicer and they'll charge you whatever the customer service is awful when it comes to doing anything from putting stuff on hold to simple returns the manger Michelle and Amy are CLUELESS total NPCs with no emotion and care for customers would be better off using robots and then on top of that they'll still ask you to purchase their crappy credit card for every purchase because that what they are trained to do... simply care about their profits and their numbers not the customers or quality of business read more

Large store with plenty of staff. The store is clean except for clearance or sale. It looks like a hurricane hit it. But it's expected. Bananas clothes are European cut so it's smaller than the typical American store size. Most of their clothes are plain so it's good to find basic work pieces. Upon entering I am typically greeted and sales personnel asks questions and starts conversation. My first time there I was helping my sister find a birthday outfit. Second time I was casually shopping. Both times every staff member said hi and asked me what brought me in. They can have one designated greeter to help with the overload. read more

If any of you have ever seen Pretty Woman, then you know exactly how I felt walking into a Banana Republic store... except I'm not a Hooker, and the staff didn't treat me like trash... Well, that awkward feeling that Julia Roberts experienced is definitely spot on to me walking into this type of hoitey toitey type a place. I am a flip flop and jeans kinda gal and when I was given a work allowance to be suited up at a Banana Republic I felt rather odd and awkward as I cowered into this place. My nerves were quickly subsided as the sales woman came to my aide. She was fantastic and assured me that I didn't look like a hooker who'd just walked into a designer store... hahaha Thanks for that vote of confidence. But on a serious note, although I'd never purchase any of these pieces for myself just because I'm a thrifty person and I buy the majority of my stuff second hand, and let's face it... I'm just no fashonista, the staff at the store didn't treat me as if I were second best and I really appreciated that. They gave me their honest opinions when something didn't look right and when I was not so sure of something since I had NO idea how a "pencil" skirt fits... What the heck? They make different styles of sizes too in pants at these stores.... my brain is going to explode!!! I'll be back for work in the near future, but if you are into nice clothing and know how to pick out a stylish trend and not commit fashion faux paux (Is that even right??) like myself, this is your place. Fantastic staff here who are more than happy to help you out, and if they don't have something in stock they can get it from another location. read more

It's a Banana Republic ---- No surprises there. Other than that, the staff is extremely friendly and helpful. The store is ridiculously clean and organized from front to back. It is located right in the middle of the Blakeney Shopping Center so there plenty of places to jump around to and window shop after stopping in here. The only issue that I had with the store was the Men's selection. The women's side had so much to choose from (which I suppose is rather typical) but come on now. I want more of a blazer and sport coat selection. Hook it up, BRepublic! Enjoy -Ian M. read more

Went in twice in past 12 months to look for anything that I would like to purchase....no one greeted me Customer services is non existing at this location. Would never return or spend a $ there. This is a retailer that I would never spend a $1.00 At Absent management. read more

I hate to be the first to review and give such a low rating, but unfortunately this location deserves it. I am a shopper and have been a BR fan for years, but only within the last year have I started to check out this location. Needless to say today's visit made me finally write a review. Over my past months visits the service has been too disappointing not to make people aware. The staff seems to be courteous upon arrival, but then disappear or "cannot" locate things, sizes, which I then find. The manager, unfortunately I do not know her name, seems annoyed by any employee/customer questions, and has been very rude any time I have dealt with her. Needless to say, today, she, as well as another associate did not want to satisfy my request to find an item at another location in Charlotte, which so many other stores offer. I will not be back & can only hope they realize what customer service means in retail... And, coming from a daughter whose father worked as a top executive for a highly renowned department store for 40 years, I have respect for retail employees and know this store does not meet mine, and I know, would not meet his. read more

I love this location! The staff is always very courteous and they exemplify customer service for me! The manager is awesome as well! This is the best location if you live in the Ballantyne area and don't want to travel to South Park where the service lacks significantly. read more

Worst Customer support and they are not nice they won't Exchange un fitting pants buyers beware do not shop at bananna republic